Customer Reviews for U-Haul Moving & Storage of Rivers Ave

5,154 reviews

2155 Credit Union Ln   North Charleston, SC 29406
(Behind C&W Chinese Buffet and Salvation Army, Very limited onsite customer parking.)

(843) 572-1140

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(843) 572-1140

2155 Credit Union Ln
North Charleston, SC 29406
(Behind C&W Chinese Buffet and Salvation Army, Very limited onsite customer parking.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Darrell Backman 
Rating:
4.0

A waiting area .

Thomas Carson 
Rating:
5.0

Customer did not leave a comment.

Lorinda Rinaldi 
Rating:
2.0

Check in was extremely slow and I had to come back for blankets that I didn’t get

Bruno Alatorre 
Rating:
4.0

N/A

ROBERT A 
Rating:
5.0

Customer did not leave a comment.

Lanie Evans 
Rating:
5.0

Customer did not leave a comment.

MONTIEZ KING 
Rating:
5.0

Awesome service! Great truck/van (just a bit of trash in the console)... Easy return... Thanks!

Dwayne Blango 
Rating:
5.0

Customer did not leave a comment.

Ernest Bertschman 
Rating:
5.0

Customer did not leave a comment.

Jeff Greenwald 
Rating:
5.0

Love the quality of work that was completed as an hitch was added to my car. Thanks again

Charles Jackson 
Rating:
5.0

The woman who helped us with checkout was nice and speedy. I would recommend! They also had lots of space for drop off which made it very easy.

Anne Hughes 
Rating:
5.0

Nothing. Raven was exceptional! I rented two days in a row. She was very helpful, considerate and professional.

jennifer kersey 
Rating:
5.0

Very good people working there, pleasure to do business with. Really helped us out on a last minute project that we did, that required multiple rentals.

Mark Bedecker 
Rating:
5.0

Customer did not leave a comment.

John Kuchta 
Rating:
1.0

Raven was great and so very patient, but please staff another person on Sundays. There were many people in line and phones ringing off the hook. The wait delayed our move even more, but it certainly wasn’t Raven’s fault.

Robert Barrineau 
Rating:
5.0

The trailer I rented should’ve been cleaned. I had to wipe it down.

Michael Govan 
Rating:
5.0

Customer did not leave a comment.

Lehmelia Bennett 
Rating:
1.0

The steering wheel was sticky and gross. The windshield had so many bugs smashed on it it was difficult to see out of. There were several employees there just moping around not doing much, making the process very slow.

Cathy Marchell 
Rating:
3.0

Customer did not leave a comment.

NADINE CARMON 
Rating:
5.0

Customer did not leave a comment.

Doug Eagan 
Rating:
5.0

Excellent service

Charles Koester 
Rating:
3.0

Employees showed a lot of patience dealing with multiple ppl.i appreciate it cause some ppl can be assholes.

Gerald Douglas 
Rating:
5.0

Customer did not leave a comment.

KATRINA WAITERS  |  Overall Experience 
Rating:
3.0

Lengthy process to pick one up.

Martha Bright 
Rating:
5.0

Friendly staff

Corinne Hansen 
Rating:
4.0

One of the young women kept hanging up on me when I was trying to reserve my truck. Others than that things went well

Sharon Norris 
Rating:
5.0

Great service, friendly people. We had to rent 3 trucks in a short amount of time, and it went flawlessly, really saved the day for our company, with a last minute project.

joe kocher 
Rating:
2.0

Customer did not leave a comment.

Antonio Smalls  |  Overall Experience 
Rating:
3.0

I said average because i really don’t under why you get flagged for someone else mess! Then if that person doesn’t pay you can’t rent a truck, that is VERY disturbing! But other than that uhaul was good to me.

rohnesha lockwood  |  Overall Experience 
Rating:
1.0

The agent took a call from another customer while I was trying to talk with her about finalized the paperwork for my rental. THE WINDSHIELD AND WINDOWS WERE FILTHY INSIDE AND OUT. Please think about this. The only part of a car that a renter uses ONE HUNDRED PERCENT of the time (more than any other part) is the windshield. Your company should drill into the heads of every employee how extremely importance it is to every rental. In fact, you should make it part of the questions you ask in your surveys so they know.

DANIEL STRA 
Rating:
5.0

Frustrated that we were given a last minute pick-up location change. We had selected a hotel near the first location. The new pick-up location resulted in us having an additional need for arranging a ride to the new location.

Debbie Hoffman 
Rating:
5.0

The drop off location was also friendly and assisted in a short time frame. I was impressed in both locations. Keep up the good jobs. Thanks

Francis Domings 
Rating:
5.0

Customer did not leave a comment.

Ponce Jones 
Rating:
5.0

Customer did not leave a comment.

Haruna Kiyemba 
Rating:
5.0

Both ladies at the counter were very knowledgeable and super helpful. Justin too, of course. Very pleasant experience.

James Jackson 
Rating:
5.0

Nothing thank you everything was wonderful Thanks

BRENDA ALLEN 
Rating:
5.0

Customer did not leave a comment.

Brittiny Allen 
Rating:
2.0

Rude check in woman

john roth 
Rating:
5.0

The app did not work for me at all. I found a work around by using the uhaul website directly. App rating zero stars.

Shane Wofford 
Rating:
5.0

Top notch customer service.

MICHAEL ALTHOFF  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERNEST RODRIGUEZ 
Rating:
3.0

We had reserved a furniture dolly, but one was not available when we picked up the truck. The truck was great and worked well.

laine hocker 
Rating:
5.0

Customer did not leave a comment.

WILLIAM DEATRICK 
Rating:
3.0

Dropped off after hours

Pam Satterfield 
Rating:
4.0

Customer did not leave a comment.

James Alexander 
Rating:
5.0

Quick, easy rental experience. We were informed about pricing and and all the specifics. Returned the truck with ease and we were on our way. I would totally recommend this location. All workers were very accommodating and very customer oriented. Great crew.

Rhonda Johnson 
Rating:
1.0

Customer did not leave a comment.

Stacey Bridges 
Rating:
5.0

Customer did not leave a comment.

Abraham Escamilla 
Rating:
4.0

Customer did not leave a comment.

Celestine Stokes 
Rating:
5.0

The employees did what they could do to make sure that it was an excellent experience.

KENNETH DARIN 
Rating:
1.0

Terrible company I ever experienced. They will lie and chest you out of your money. They tried to draft $800 out my account knowing J didn’t owe them anything. They also switch my dates on when I was suppose to bring the truck back. The truck was brought back in excellent condition n has hand was back to normal. I highly don’t recommend these scammers

Eartha Quick 
Rating:
5.0

Customer did not leave a comment.

Gregory Felder 
Rating:
5.0

Great customer service

Tonya Hazelton 
Rating:
5.0

Customer did not leave a comment.

Gerald Harrington 
Rating:
5.0

Customer did not leave a comment.

Stacy Garrett 
Rating:
5.0

Casey is truly an excellent employee for Uhaul!!!! She really is a great person and knows what’s going on….this was the best Uhaul experience ever…thanks so much for hiring people like Casey! Carole Anne Richardson 803-240-8835

CAROLE RICHARDSON 
Rating:
4.0

Cheaper rates...

john rogers 
Rating:
5.0

Probably the nicest, most efficient Uhaul location I have ever visited. I'm never renting from another location in Charleston. The people were friendly, the rental process was quick and I was on my way MUCH faster than anticipated. Well done to the team (and manager) at this location.

Bryan Bain 
Rating:
5.0

Customer did not leave a comment.

Michael Space 
Rating:
5.0

Customer did not leave a comment.

Stephen Aiken 
Rating:
5.0

The staff was professional friendly and prepared for my arrival. The truck was clean, fueled and connected to the auto trailer. This location does an excellent job !! Thank you

Jon CHIDSEY 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Holladay 
Rating:
3.0

Customer did not leave a comment.

Martha Malloch 
Rating:
4.0

Customer did not leave a comment.

April Randall 
Rating:
5.0

Customer did not leave a comment.

Marie Roland 
Rating:
5.0

Great customer service!

Candace Kearise 
Rating:
5.0

I had a truly exceptional experience. I was a walk-in customer at the King Street location. I was immediately welcomed by a warm and friendly customer service rep. She was instrumental in helping me to make the correct decision in choosing two items for my project. The staff let me know that a link would be sent with the best location to fulfil the rental in the event the rental items were not available at the U haul Downtown CHS location. I made pick up visit up at the North Charleston store. It too was a squeaky clean facility, with a warm friendly front counter rep. She guided me in the self-scanning of my I D drivers license info into the system from my own mobile device. The whole experience at both locations exceeded my expectations. Well done U haul. I was able to have a trouble free rental experience. Thanks.

Douglas Hadel 
Rating:
5.0

Customer did not leave a comment.

Martin Brennan 
Rating:
1.0

Customer did not leave a comment.

Malek Alkayyali 
Rating:
2.0

I had a reservation of $115 , when I got to this location, the incompetent man charged me $279.00 and said pay it now, dispute it later! I’ve never seen less helpful people in my life.

lisa morelli 
Rating:
5.0

Customer did not leave a comment.

Jennifer Gibson 
Rating:
3.0

The truck needs to be serviced. It was a rough ride. Service personnel were very professional.

Mary E Askins 
Rating:
4.0

Customer did not leave a comment.

Tony DiMatteo 
Rating:
5.0

Customer did not leave a comment.

Larry Richards 
Rating:
5.0

Customer did not leave a comment.

WAYNE PARKER 
Rating:
5.0

Do not change any thing, very good service 👏.

WINDELL LAWRENCE 
Rating:
5.0

The cashier was excellent and very knowledgeable and helped me in every way possible!!!

Addah Carrigg 
Rating:
5.0

Customer did not leave a comment.

Derrick Durham 
Rating:
5.0

Customer did not leave a comment.

Hanan Ahmed 
Rating:
4.0

Customer did not leave a comment.

Ed Jones 
Rating:
5.0

Customer did not leave a comment.

Lashea Maxwell 
Rating:
5.0

Customer did not leave a comment.

JOHN BLUNT 
Rating:
5.0

Customer did not leave a comment.

Linda Matthews 
Rating:
4.0

Both said employees were good just keep doing what you do

Kevin Huff 
Rating:
4.0

Customer did not leave a comment.

Betty Rouse 
Rating:
5.0

Have a sitting area with water for people waiting. Walking down rivers ave is never a pleasant experience. Overall, great job

James Keller 
Rating:
5.0

Easy drop off, fast and efficient!

Charles Kunzelman 
Rating:
5.0

The inside of the windshield was very dirty and I had to clean it to keep it from fogging up. Please periodically clean the inside of the windows in the windshield.

Alan Stuart 
Rating:
5.0

Nothing at all!

Dave Toorks 
Rating:
5.0

Customer did not leave a comment.

Michelle Wines 
Rating:
5.0

Customer did not leave a comment.

David Ribelin 
Rating:
5.0

Customer did not leave a comment.

ADAM PRESTON 
Rating:
5.0

The Shantae did a great job for me and raven. Thank you very much god bless you

Anthony Floyd 
Rating:
5.0

Customer did not leave a comment.

henry ford 
Rating:
5.0

Very fast and friendly service! I just pulled up and the gentleman working took are of everything, which was a blessing as I had just completed an 11 hour drive and unloaded the cargo trailer. Top notch service!

Kimberly Copeland 
Rating:
4.0

Customer did not leave a comment.

Hipolito Ramos 
Rating:
5.0

Rented 6x12 ramp trailer for a few hours. Raven was courteous, efficient, and helpful at pickup, and the manager Justin was equally so upon return. Would gladly rent from this location again.

Benjamin Marks 
Rating:
2.0

Extremely disappointed with my experience. I requested a utility hand cart and was only informed my location did not have any hand carts when I arrived. I had my move planned for weeks and had everything book far enough ahead that this shouldn't have been an issue. This made moving all of my heavy appliances extremely difficult and was very inconvenient for everyone assistung me with my move. The woman working behind counter did not offer me anything for the inconvenience. She was very rude and was not helpful at all. I definitely will not be returning to this location and may rethink using U-Haul in the future.

Michael Hohler 
Rating:
5.0

Customer did not leave a comment.

Thomas Cuff 
Rating:
5.0

This location is well maintained and managed. The staff are friendly , Raven, in particular was outstanding. Thanks, Darren Floyd

Anthony Floyd 
Rating:
5.0

Customer did not leave a comment.

Dawne Nickerson 
Rating:
5.0

Customer did not leave a comment.

Tiffany Fludd 
Rating:
4.0

Long time user and first time with less than stellar experience. The vehicle I got had some issues. Tire monitor was not functioning, engine made a strange buzzing sound and gauges were inconsistent. Mat in cargo area dirty and stained. Obviously had not been cleaned. Existing damage to body was not marked and I was required to take pictures to cover myself. Link provided would not upload after "dispute" pictures were taken so I had to take them with on board camera and keep them along with timestamp. Again, this is the first time with any issues whatsoever. Hopefully a singular anomaly.

Lawrence Mixson 
Rating:
5.0

Customer did not leave a comment.

Richard Newman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AFRICA NELSON  |  Overall Experience 
Rating:
2.0

Lazy

Elliott Watson  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

A'Jai Wilder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Miller  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Wendell Brown  |  Online Move In 
Rating:
5.0

My overall experience was awesome, staff was very helpful and respectful and knowledgeable of their job they keep the line moving very little wait time. When they were not taking care of the customers they were taking cleaning and checking the oil in the trucks.

Amanda Jager  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLAND GREGG  |  Overall Experience 
Rating:
5.0

It was raining when I moved in. There’s no good solution to the weather being what it is but I think the high gloss floors might be a contributing factor to the possibility of accidents happening during inclement weather

Dennis Spicer  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Naquimia Davis  |  Overall Experience 
Rating:
3.0

Place was clean and secure but the door on the unit kept pushing in leaving the unit a bit exposed and very hard to open.

DERRICK ISRAEL BOSEMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dorothy williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY LYNN GREEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arthur Pivirotto  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole Jones  |  First Impressions 
Rating:
5.0

Raven was excellent. She stayed a little late to rent me a space and saved me easily 30 minutes in the process. I had turned in the uhaul autobody transport with Sebastian (who was quite helpful and courteous as well) and had seen how busy they were so Raven came in clutch as she was about to be off. At the end I turned in the 15’ truck to an African American young man who’s name started with an “A” and he was helpful as well — gave me time to fold up my 2 dozen blankets and avoid the fee. All in all an experience that was handled well on their end from the point of view of someone who had just flown to Detroit, had to pack up a uhaul in the snow, drove it all night down to SC, and then unload it to the storage unit in nonstop fashion. Truly appreciated them.

ANTONLOUIS CASTANEDA  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kevin Mccray  |  First Impressions 
Rating:
5.0

Awesome team. Clean storage. Definitely recommend.

Meghann Zuzick  |  Overall Experience 
Rating:
5.0

Excelente serviço

LUIZ MARCIANO  |  Overall Experience 
Rating:
5.0

Great customer service

Java Doctor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamie Linville  |  First Impressions 
Rating:
5.0

All the staff was nice and friendly, also helpful.. I appreciate all the staff that had help me understand everything..

roberta brown  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Carlos Brown  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

jardea williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LIDIJA DAVIDSON  |  Overall Experience 
Rating:
5.0

I always do my business with U-Haul. There no other convenient place. The workers are always friendly and courteous to you. Keep up the good work.

NORA SCHMIDT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marlon Simpson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bernice Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsea Geese  |  First Impressions 
Rating:
5.0

Exelente

marvin castro  |  First Impressions 
Rating:
1.0

Cluttered, tight, chaotic area. No space to work in or drive through. Maybe a foot of clearance on either side of the truck trying to navigate in the area.

Joshua Hobbs  |  First Impressions 
Rating:
3.0

When I first come they told me if you don’t pass 10 days from the current month we will refund you the rent I don’t pass 9 days and they tell me we charge the whole price

Osama Alnatour  |  Overall Experience 
Rating:
5.0

Great service

DERVIN SUMMERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BARBARA MOULTRIE  |  First Impressions 
Rating:
5.0

Thank you for making my cross state move breeze

ALLISON ESPINOZA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey Smith  |  Overall Experience 
Rating:
5.0

U-Haul was helpful from start to finish.

ASHLEY SIMPSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDRA KINGRY-GEIGER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ferdinand Cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

edgardo viera  |  Overall Experience 
Rating:
1.0

This is the worst place they are too high for no reason

Iviss Bush  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Al Rodriguez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cassandra Swearington  |  First Impressions 
Rating:
5.0

In and out fast. Staff very friendly

Ronald Brooks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Melzetta Brown  |  Overall Experience 
Rating:
5.0

Very understandable and respectable

Shaunda Shannon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ferdinand Cooper  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Petrice Brown  |  Overall Experience 
Rating:
1.0

Didn’t know there rat problem was as serious until I started moving my furniture in, you can hear the rats running on the metal roof. Plus the storage was not what I was shown for a two bedroom apartment not even enough room.

Lyric Scott  |  First Impressions 
Rating:
4.0

Well I know that something is wrong with door c. So I guess I’ll have to come during open hours

Carlos Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheryl Jones  |  Overall Experience 
Rating:
4.0

Only issue that we have we requested client Appliance hand truck which was approved by the store and then when I went to pick it up it was given to another customer and we were disappointed in it because we made it we’re battle another hand truck was awful but we had things we had to take up three flights of stairs

Howard Holland  |  Overall Experience 
Rating:
5.0

management was very nice and helpful! Rates.are reasonable too, I like the easy access, and the the convenience of the moving cart. I will highly recommend your company!

Christine Batts  |  First Impressions 
Rating:
5.0

Friendly staff, and helpful. Even when they were busy they took time aside to help me access my storage unit because my card wasn't working.

Michael Crawford  |  Overall Experience 
Rating:
4.0

Eddie was ready and able to help me with my storage requirements. He knows well what he is doing and went the extra mile to be sure I was satisfied. Great experience. I recommend this location!

GABRIEL GONZALEZ CAMARGO  |  First Impressions 
Rating:
4.0

Should have 24 he access.

CRYSTAL MOWATT-BRYANT  |  Overall Experience 
Rating:
5.0

Excellent service, very professional.

Liz Sanchez  |  Overall Experience 
Rating:
5.0

Quick service and efficient

BENJAMIN HANSFORD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

chris loyd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomasina Bell  |  Overall Experience 
Rating:
5.0

I'm saddened to have had to leave without my belongings. It was a hard decision but UHaul was and is an excellent place for storage.

laura prioleau  |  Overall Experience 
Rating:
1.0

Inside the unit its self there is no lights and the problem with the key pad was an incovince to myself and I'm sure the staff also. Thanks to Meghann for all she did to help me out each time month after month with gaining access to storage area due to key pad or card not working.

Timothy Duvall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lenor Dalesandro  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RODOLFO FLORES-ARIAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eva Simmons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda Jager  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Aiesha Cooper  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Timothy Duvall  |  First Impressions 
Rating:
5.0

I had a really great experience. The owner and staff are extremely friendly and helpful and the processes of renting a truck and a storage unit were very smooth and simple!

Emily DeMeo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Douglas Fulton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah Fabert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

eva simmons  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deborah Fabert  |  First Impressions 
Rating:
5.0

Friendly and helpful Uhaul staff made my first Uhaul storage experience enjoyable! Location off main busy street feels safe with easy access.

Theresa Palmer  |  First Impressions 
Rating:
5.0

The new manager is great! She was very helpful and accomodating.

Cameron Castellano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamilee Scott  |  First Impressions 
Rating:
4.0

The space was good—Only issue is parking area is a bit congested, and it takes a lot of time to get a phone answered.

Judith Tolhurst  |  Overall Experience 
Rating:
5.0

Went above and beyond to make sure I was taken care of with storing my belongings.

Michael Gaines  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda Cusanelli  |  First Impressions 
Rating:
5.0

Great service. Really happy with the unit!

Brandon Schwartz  |  First Impressions 
Rating:
5.0

The guys were very nice and accommodating

Denise Alvarez  |  First Impressions 
Rating:
5.0

We moved in Sept of 1995. We are getting this survey because some how the computer showed us as moving out. Hayden "Russell" at the Rivers ave "Credit Union Lane" was very helpful fixing the issue.

Patrick Davis  |  First Impressions 
Rating:
5.0

Justin and the rest of the workers was there was friendly nice and if I would ever come back to Charleston I will use you guys again.

eloise williams  |  Overall Experience 
Rating:
5.0

Excellent overall customer service with clean air conditioned storage units! Beyond my expectations after a poor experience when renting truck in Kentucky.

Edson Munekata  |  First Impressions 
Rating:
4.0

Good customer services

Leroy Drayton  |  First Impressions 
Rating:
2.0

While I think this U-haul location has the best customer service of all locations I have dealt with, I was not pleased with the price of storage compared to other locations in town.

Michael Brookins  |  Overall Experience 
Rating:
5.0

Always a great experience at this location

Michael Brookins  |  First Impressions 
Rating:
5.0

Justin Brownell, from the uhaul facility on Rivers Ave in Charleston SC, was the light at the end of the tunnel, he went out of his way to make up for multiple issues with Uhaul/ubox in San Francisco

Matt Lennen  |  Overall Experience 
Rating:
5.0

I have to say, everything promised was delivered thank you

Tom Harmon  |  Overall Experience 
Rating:
3.0

We rent a U-Haul box. The company was great. They delivery drive was amazing. The only thing was the box would not close properly & would leak.

shaine beal  |  Overall Experience 
Rating:
5.0

Very accommodating and professional!

Ralph Leonard  |  First Impressions 
Rating:
4.0

The staff is always helpful and friendly

James Gilliam  |  First Impressions 
Rating:
4.0

Very friendly staff. U Haul could improve it's billing and credit terms for business customers. It took a while to get an W-9 and we had a very small window to submit monthly company checks.

DJ Powers Inc  |  Overall Experience 
Rating:
4.0

Thanks

RON NEWMAN  |  Overall Experience 
Rating:
5.0

Very nice and friendly and got me serviced fast

Lisa Lira  |  Reservation 
Rating:
2.0

Called ahead. Reserved unit. Next day drive to location in car first to make sure ok. They said I needed my truck there. Got truck. Unit full of someone stuff. Next location.....same problem. Wow.

Robert Warnock  |  Reservation 
Rating:
4.0

The agent who delivered and picked up our uboxes was excellent. She was personable, friendly,helpful, and answered all our questions. I would highly recommend her.

thomas dean  |  Overall Experience 
Rating:
5.0

Thank you

Brett Snyder  |  Overall Experience 
Rating:
5.0

Na

Brittney Page  |  Overall Experience 
Rating:
5.0

great staff, very friendly

john bradley  |  Overall Experience 
Rating:
5.0

The ladies who delivered my u box. We're amazing So friendly and fast

barbara freeman  |  Overall Experience 
Rating:
5.0

Very good service and I would recommend them to my friends.

Certisteen Scott  |  Overall Experience 
Rating:
5.0

great place,very good people. Only problem is space for parking in front and room to unload in back.

KENNETH KNIGHT  |  Overall Experience 
Rating:
1.0

Our entire Uhaul moving experience was poor. I will never move with Uhaul again.

Frederick Yoo  |  Overall Experience 
Rating:
5.0

I NEVER give five stars to anyone. I moved to SC from ID. My first day in SC was made of nightmare material. The staff at this facility went above and beyond to help make this awful day salvageable.

Susan Rivard  |  Overall Experience 
Rating:
4.0

The staff at the Rivers Avenue location were very friendly and helpful. My only complaint is that when my UBox arrived damaged I was not immediately called.

Anita Burns  |  Overall Experience 
Rating:
3.0

The associates were helpful and friendly. I was disappointed that the unit was not climate controled. . It was free and we love UHaul and will always rent from you in the future.

William Voorheis  |  Overall Experience 
Rating:
3.0

The box was scheduled by your staff for delivery between 10:00-1:00. It was delivered at 4:30. Talking to someone took 3 calls and transfers to others who knew nothing. Sorry you were so busy.

Cheryl Barber  |  Overall Experience 
Rating:
5.0

did not go to facility

karen pagler  |  Overall Experience 
Rating:
5.0

Elizabeth rocks She was more than accommodating when it came to my delivery and pick up of my Uboxes. Thanks you soooooo much

Tracy Wilson-Cox  |  Overall Experience 
Rating:
5.0

The staff were incredibly patient and kind, and my UBox was delivered and picked up in a timely manner.

jessica reimers  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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