Customer Reviews for U-Haul Moving & Storage of Naples

10,608 reviews

2001 E Tamiami Trl   Naples, FL 34112
(Btwn Davis & Airport Pulling, In the Tin City area.)

(239) 774-5599

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(239) 774-5599

2001 E Tamiami Trl
Naples, FL 34112
(Btwn Davis & Airport Pulling, In the Tin City area.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Hussein El-Hennawy 
Rating:
3.0

Staff I interacted with were friendly and knowledgeable. The only criticism I have is the long wait I had in line to receive service. However, I think that was partially due to problems that staff were having with the computer.

Frank Caccamise 
Rating:
5.0

Customer did not leave a comment.

KIRK SMITH 
Rating:
5.0

Great staff. Line wait was a little to be desired. I believe it had to do with software/computer issues. All in all, great experience, especially for the man/men checking us in and out outside preparing our truck

Charles Kennedy 
Rating:
5.0

Customer did not leave a comment.

david pelino 
Rating:
5.0

Customer did not leave a comment.

gerardo zambrano 
Rating:
5.0

Customer did not leave a comment.

Tim mccluskey 
Rating:
5.0

I wasn’t able to use the app when returning the trailer after hours. The phone number that I called for assistance was not answered. However, the guys who got me a trailer were outstanding. There was a light not working that was quickly repaired and safety issues were important to your crew!

Christopher Keagle 
Rating:
5.0

Your a limited space location but your doing a fine job of managing that. J Lahrman

John LAHRMAN 
Rating:
5.0

Other than having champagne and caviar upon return there isn't much more you can do. Very happy without it.

victor lagrotta 
Rating:
5.0

Customer did not leave a comment.

daniel mayobanex 
Rating:
5.0

Thanks Everything went well no problems! Thanks for your service

RICK SCIANABLO 
Rating:
2.0

Didn’t have the van that I reserved, as usual.

Travis King 
Rating:
5.0

Nothing, excellent friendly service as usual at this busy U-Haul location.

Trevor Davies 
Rating:
2.0

much better customer service and a much better attitude.

Michael Gunnin 
Rating:
4.0

Returning process and U-Haul personnel that did the check in was great!! Thank you!!! If I need to rent moving equipment, I will use U-Haul again.

Robert Randolph 
Rating:
5.0

Customer did not leave a comment.

Jayne Ransing 
Rating:
1.0

When dropping off the vehicle, the employee, the gentleman that was there was very rude. I’ve been using U-Haul for years and never ever had an experience like that.

Don Nelson 
Rating:
5.0

Excellent, personalized and professional staff!

Heather Wendell 
Rating:
5.0

I recommend to do a pickup. I called for mine. Everything went fast and smooth. Moving can be hectic so you definitely want a U-Haul truck at tamiami trail. The customer service is great.

Joshua Hernandez 
Rating:
2.0

I picked up my truck for 6:00 PM rental. I’m giving the wrong paperwork that doesn’t go with the vehicle that they’re giving me to drive away in return of the vehicle earlier Friday, March 15. Nobody seems to have a clueless to what’s going on how I ended up with the wrong truck, the computer systems down no, we can check me out and process my payment at that point now you guys are trying to charge me more fucking money than I was told I was going to pay.

Michael Loughlin 
Rating:
5.0

Fast and easy return of the truck.

Michael Curness 
Rating:
5.0

Staff very professional

Daniel Fano 
Rating:
5.0

My rental trailer was ready for pick-up at the time and location as agreed. The service and hook-up was efficient. the trailer was clean and empty ready for use. Everything went smoothly including the drop-off. U-Haul does a great job!

Robert Peretti 
Rating:
5.0

Customer did not leave a comment.

Ronald Gross 
Rating:
5.0

Customer did not leave a comment.

GARY LIGMAN 
Rating:
4.0

Customer did not leave a comment.

DONALD DANIEL 
Rating:
4.0

Very clean and good mechanical condition.

James Lee 
Rating:
5.0

The check-in process was fast and painless. The rep was friendly and helpful. The technician had me hooked up and ready to go in less than five minutes. The return process was even faster and easier. The tech showed me where to park the trailer. He disconnected everything and emailed me my receipt. Return process was also less than five minutes. I would highly recommend this location and plan to use them again.

Gerald Smith 
Rating:
5.0

Thanks

Jorge Chiofalo 
Rating:
5.0

All worked well

WAYNE MONSON 
Rating:
5.0

Customer did not leave a comment.

ANTHONY POWER 
Rating:
5.0

Customer did not leave a comment.

DAVID BRADLEY 
Rating:
5.0

6x12 trailer is not right size with tailgate had huge problem

Edgar Penzo 
Rating:
5.0

Nothing. Was really great with no problems at all.

Trevor Davies 
Rating:
5.0

Cindy is always very helpful.

Mike Griffith 
Rating:
5.0

Customer did not leave a comment.

Steve Cann 
Rating:
4.0

Customer did not leave a comment.

mark mccarty 
Rating:
5.0

Awesome service and great staff.

Ron Popowski 
Rating:
5.0

Customer did not leave a comment.

Michael Houle 
Rating:
2.0

I waited for 90 minutes to complete the rental

Daniel Christesen 
Rating:
5.0

Customer did not leave a comment.

chris aldrich 
Rating:
5.0

Customer did not leave a comment.

Michael Blevins 
Rating:
3.0

Customer did not leave a comment.

Jackie Chambers 
Rating:
4.0

Customer did not leave a comment.

Russell reynolds 
Rating:
5.0

Customer did not leave a comment.

Stefan Hartz 
Rating:
5.0

Great service,the best yet

Danny Knox 
Rating:
4.0

Customer did not leave a comment.

KEVIN KENNEDY 
Rating:
4.0

Great customer service inside and out.

Deborah Hunseder 
Rating:
5.0

Customer did not leave a comment.

Inna Kisseleva 
Rating:
5.0

Nothing - overall it was a great experience- staff is great

Kelly Gruschow 
Rating:
5.0

Customer did not leave a comment.

Angela Gipson 
Rating:
4.0

Customer did not leave a comment.

Harley Sanders 
Rating:
5.0

Was very easy to rent and operate the 6x12 ramp trailer. Luis and Cynthia were a great help. The appliance dolly was useful for moving heavy 55-gallon drums. The equipment was perfect for the work I needed it for and the price was reasonable. Will come here again whenever I need to borrow a trailer.

Andrew Tuttle 
Rating:
5.0

Pickup dealer was nice, efficient, and communicated everything clearly. Would use again.

Jeff Bowers 
Rating:
3.0

Customer did not leave a comment.

EMILO Gonzalez 
Rating:
4.0

Cindy was great!

Rebecca Loos 
Rating:
4.0

Customer did not leave a comment.

Wayne Lafleur 
Rating:
5.0

The tailpipe drug the ground half way through our drive for the remainder of the drive.

Keli Harrison 
Rating:
1.0

Didn’t have the promised van at the original location. Had to move locations and waste time to get the van I was promised

Daniel Watson 
Rating:
5.0

Thank you so much, everything was perfect!!!!! Again, thanks!!!!!

Audio Pirela 
Rating:
5.0

Thank You so Much For You help You Are Guys The wonderful súper Nice Everything spray Thanks Again

Jaime Nunez 
Rating:
4.0

Provide some kind of best guess for how many gallons would be needed for 50-60 miles.

Bruce Komarowski 
Rating:
5.0

They were very helpful & accommodating. We will definitely use them again.

Bill D'Elia 
Rating:
5.0

Customer did not leave a comment.

Debra Mandarakas 
Rating:
5.0

the online ordering was a bit trickey and i ended up with things I didn';t want but the guy at the check out was great and got us sorted out and on our way.

Theresa Davison 
Rating:
4.0

These men working the yard hitching and unhitching the trailers as well as receiving the trucks; they're excellent workers. The place was getting busy and busier while I was there, yet everything was running smoothly.It reminded me of an airport. The parking for customers to leave the cars is an issue. They'll soon need to buy more land next to them. My overall adventure was a great experience.

luisa soler 
Rating:
5.0

Customer did not leave a comment.

Lorraine Flenner 
Rating:
5.0

Nothing because you were the best

maria dejesus 
Rating:
5.0

Excellent service

Alan Deese 
Rating:
4.0

Customer did not leave a comment.

Jay Baldwin 
Rating:
5.0

Near my neighborhood

lisia baldwin 
Rating:
5.0

Super easy and friendly

david sarinsky 
Rating:
5.0

Customer did not leave a comment.

charles obannon 
Rating:
5.0

Customer did not leave a comment.

Thomas Byers 
Rating:
5.0

The woman at the front desk was friendly & helpful. I was able to get in & out of the location in a timely manner.

Mark Peters 
Rating:
3.0

The van needed maintenance. Indicator lights for oil change and tires need air where on all the time the van was being used. A little concerning.

William Hawkins 
Rating:
4.0

To a person, the crew in the Naples location are surprisingly excellent...good on the phone, good in person...the 10 footer drove like a car and fit in a normal parking space. Refreshingly surprising good solid service...polite, responsive and effective. Increasingly rare these days. Well done, Uhaul, in Naples...we will be back...

Martin L Arnold 
Rating:
5.0

Very easy and efficient drop off.

Janet Chow 
Rating:
4.0

Customer did not leave a comment.

Fredrick Willig 
Rating:
5.0

Great interaction with the staff ! I will come back next time I need their services!

Dan Curry 
Rating:
1.0

Hi ! The manager was very rude to me , for not letting me pay half the money I have to keep my stuffs in the storage . He keeps all my stuff and keep me out off the lease without my agreement . All my documents and my stuff stealing is not fair !

Tamarra Merisier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald L Johnson 
Rating:
5.0

All good

Mark Smiley 
Rating:
3.0

The young girl that was at the counter was very helpful and polite.

David crockett 
Rating:
4.0

Customer did not leave a comment.

Brian Brunson 
Rating:
5.0

Alexa was very helpful. She was detailed in giving me helpful hints and explained how tolls worked. She is a wonderful asset to U-Haul.

Kathy Blair 
Rating:
5.0

Customer did not leave a comment.

Ken Kiser 
Rating:
4.0

The both appointment and promised install time were meet as scheduled. The staff was great and the store atmosphere pleasant. The only reason excellent was not choose as a rating lack of customer waiting room. It maybe rare a person waits for a service but it would be a good addition.

Willard Passauer 
Rating:
5.0

Customer did not leave a comment.

Tim Baxter 
Rating:
5.0

Customer did not leave a comment.

Handerson Pierre 
Rating:
5.0

Customer did not leave a comment.

James Parker 
Rating:
4.0

Customer did not leave a comment.

Mussa Bey 
Rating:
5.0

Customer did not leave a comment.

Omar Ramirez 
Rating:
3.0

the staff helpful and friendly, some employees are excellent but 2 were very rude.

MARTHA GOTTSCHALD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WIlliam Goodman 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BROWN 
Rating:
5.0

Fast drop off. The U-Haul guy waved us in, checked the gas levels. Seen that we sweeped out the truck and gave us our receipt and we were on our way.

jeanine ireland 
Rating:
5.0

Customer did not leave a comment.

Rich Rompala 
Rating:
5.0

Customer did not leave a comment.

Santiago Rosario 
Rating:
5.0

Everything was good!

yacksami rodriguez 
Rating:
5.0

The equipment was ready when I arrived. The check in was efficient and I was on my way quickly. The check in of equipment was equally efficient. The staff were helpful and accommodating.

Richard Lofthouse 
Rating:
4.0

Customer did not leave a comment.

grant engstrom  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

bob budz  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anthony Pica  |  Overall Experience 
Rating:
5.0

Alex and Daniel are professional and courteous. Alex was super helpful, thank you Tim also. Everyone was great!

Anthony Pica  |  First Impressions 
Rating:
4.0

Everything was just great - staff are very friendly and helpful. Although not the fault of the facility, but the truck I was assigned was horribly, grossly and nauseatingly marijuana stench infused from the previous renter. That should’ve been addressed before I was assigned the vehicle during post-previous renter inspection. The staff did take immediate action upon my complaint and rectified the issue…so for that I am thankful!

Harrison Atkins  |  Overall Experience 
Rating:
2.0

When I got to the front desk, the person couldn't find out my reservation. When she tried to make another reservation didn't have available the storage with the measurements I needed (10×10) However, I agreed to have the storage unit they offered me instead (8x8) But they gave me a unit that was already occupied. So, they have no control over the availability of units

Diego Fonseca  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kiana Carpenter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theresa Chapple  |  Overall Experience 
Rating:
5.0

Dan or Danny really deserves a raise in pay.. Very costumer friendly, He really made our UHAUL EXPERIENCE A GOOD ONE !! Again the supervisor should realize, a gentleman like Daniel is one of a kind !!! UHAUL AGAIN, Give him more money . I sold my business in Cleveland and bought a house in Crown Point , 44132 .. I probably wouldn’t ever had sold it but to find 42 employees like Dan , UHAUL , good luck, and you know …. ITS ALL ABOUT ; cleanliness , organizing , and never loose a guy like him !!!!

John McManus  |  Overall Experience 
Rating:
2.0

The storage unit was fine. The flood from Hurricane Ian was not your fault but how I was treated afterwards was not cool. I had to go down and go through my stuff no dry way to repair (not your fault) was told I could leave my key and I would be contacted when the drywall was replaced in my storage until. 3 months later not contacted and needed stuff out of the unit went and got my key and the dry wall was never replaced. They did cut a hole in the dry wall as I had to clean up the mess when I moved out. That was another thing if you went in and did work on dry wall you should clean it up not me.

Krystal Wall  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

pamela disarro  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

randy wesoloski  |  Overall Experience 
Rating:
5.0

El personal es excelente y muy profesional con muy alto dominio de su contenido de trabajo y las instalaciones de storage están excelentes muy buena limpieza y organización muy buena seguridad y protección, en conjunto personal e instalación son excelentes

Virgilio mario Rodriguez baez  |  First Impressions 
Rating:
4.0

We had multiple difficulties with getting a rental and storing our stuff in that facility.

CARAMILE ELLIOTT  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jack Benner  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Justin King  |  Overall Experience 
Rating:
5.0

Lovely staff and great experience services . Love you guys 🥰

Tamarra Merisier  |  First Impressions 
Rating:
4.0

Overall I was very pleased with the facility. The one issue after storm Ian damage was the increase in cost without any communication. I have disputed this change but without any response from UHaul Naples location or head office, after multiple calls to try to resolve. Regrettably this latter experience negated all of the great work done after Hurricane Ian. Thank you

Niall Bracken  |  Overall Experience 
Rating:
4.0

Please provide door stoppers for the entrance doors to prop open when moving in or move out of storage units.

carole anton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeri Francoeur  |  Overall Experience 
Rating:
1.0

People in the office are very rude, had to wait in line to get access to our unit as they kept door locked, spent an hour waiting for them to unlock a door to allow access, they were very rude to people waiting we had a code to get in but the system was down so they made everyone wait in line to get them to open the door very inconvenient for people storing tools and work tools in a storage unit, I’ve used uhaul all across the country by far the worst uhaul ever

Charles Six  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Egan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lorraine Wilson  |  Overall Experience 
Rating:
5.0

Great customer service with a Clean and bright atmosphere.

jason pittman  |  First Impressions 
Rating:
1.0

I took this storage and I asked for insurance, then hurricane hit I lost everything and was informed I had no insurance

Carmen Palmisano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUSAN GIBBONS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

george carfora  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Susan Hill  |  Overall Experience 
Rating:
5.0

The lady that check me in was very patient with me, she gave me all the options and was very personable with me. She’s an outstanding employee.

kevon bremmer  |  First Impressions 
Rating:
5.0

Everything was as needed and as expected. RoseMary, the agent at the warehouse was extremely welcomed.

Jose Banderas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ed Young  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Niall Bracken  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jose Banderas  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tanya Garrison  |  Online Move In 
Rating:
5.0

We had our storage unit about 10 months during our home remodel. We were in and out of our unit many times during that period. We also rented 2 trailers to haul to and from Illinois. All first class facilities, trailers and service.

tom menold  |  Overall Experience 
Rating:
5.0

Rosemary very courteous and pleasant.Tom very helpful with showing me the unit and explaining the entrance and exit procedures.

carole anton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniela Alvarez  |  First Impressions 
Rating:
5.0

They went above and beyond to help me. When I lost the keys to a lock, they saved me a locksmith visit. They are awesome!

Mike Wiseman  |  Overall Experience 
Rating:
4.0

Good location,very nice people.

Archie Mckellar  |  Overall Experience 
Rating:
5.0

The people who work here are awesome 😎

MARIE PRATHER  |  Overall Experience 
Rating:
3.0

The staff at this location are all friendly and very helpful. The biggest detractor from this site is that it is extremely difficult to bring anything in a truck or trailer as the entirety of the two months I used this storage I was barely able to park anywhere near the only doors into the building despite having three sets of doors that were always locked effectively doubling the time it took to load and unload storag items. Also it should be noted that the font parking of the storage is so packed with uhaul trucks that my family and I had to park halfway onto a busy road while unloading and this is incredibly unsafe as I saw ample storage space for the fleet trucks in the back.

Larry Reed  |  Overall Experience 
Rating:
5.0

The BEST Uhual location I've used yet!!!! So grateful to them! Returned the truck trouble free and got a storage unit too. Staff was fantastic!!! Can't brag on them enough

MARIE PRATHER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Hill  |  First Impressions 
Rating:
5.0

Great service great people

Larry Reed  |  First Impressions 
Rating:
3.0

Found the unit I moved into missing a light bulb, so no light. Saw a large rodent trap in far corner of unit and a few dead insects in the hallway outside the unit. Definitely different from the unit I moved from in Maryland.

Barry Contee  |  First Impressions 
Rating:
1.0

I reserved two conditioned spaces and they had neither when I got there. Very unprofessional and the lady at the counter should have been fired for her inability to understand and take control of a situation where a customer comes in with a reservation and is upset about not having a place to unload the truck. She was indignant when I asked what was the point of making a reservation if they don’t reserve the units. This was not a good experience and I will never recommend nor use Uhaul again!!!

Melba Rudiger  |  First Impressions 
Rating:
1.0

They block the entrance with moving vans. So you have to reverse in off the highway. So instead of an in and out it’s just like a space. This was so annoying. .

nicholas everett  |  Overall Experience 
Rating:
5.0

Place is clean and the staff are happy and friendly. I have nothing to complain about.

Jonas May  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen Troiano  |  First Impressions 
Rating:
3.0

Competition much less expensive and new. You would be my second choice.

John Boatright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Hall  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kari Allen  |  First Impressions 
Rating:
3.0

Long lines , need more front desk personal

Richard Kasparian  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dan Howell  |  Overall Experience 
Rating:
5.0

The owner of the facility made our rental a pleasure.

Dan Howell  |  First Impressions 
Rating:
3.0

The woman inside was very nice and helpful. The man outside when we arrived Sunday 6/14 Before closing to drop off our car transport was just nasty and unhelpful. So unnecessary.

MARK ROCKEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JUSTO RODRIGUEZ  |  Online Move In 
Rating:
5.0

I called ahead because we had a one way rental from Colorado and needed storage. I spoke with Doug and he said storage was available. Once we arrived I found that the storage wasn’t large enough (I wasn’t told which sizes were available) and had to get two units. Had I known this, I would have chose a different drop off. Fortunately Joshua was super helpful and made it less stressful and provided the best customer service. We had just driven 2,200 miles so I appreciated his helpfulness and kindness.

Elizabeth Potter  |  First Impressions 
Rating:
2.0

Many times access to storage was blocked by U-Haul trucks with no place to park. Door to storage doesn’t stay open and therefore smushes as you walk through with items. Also, can’t open double door for oversized items. Concrete guards surrounding storage door entrance were very annoying and obtrusive. . Also, on many occasions, door to storage was locked and had to wait and find an unfriendly employee to open.

DAYNA WEBRE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denise jamieson  |  Overall Experience 
Rating:
2.0

> Training is desperately needed. What should take 5 minutes took nearly 18 minutes > an occasional smile would be welcomed The ONLY reason I would ever use this location again is if I have no other choice.

joe sicari  |  First Impressions 
Rating:
2.0

Petty, lazy help.

Michael McCarthy  |  Overall Experience 
Rating:
5.0

Cindy is the best Customer Service person I have encountered in a long time!!! Superior Service!!!

Tuesday Overcash  |  Overall Experience 
Rating:
2.0

While the employees where friendly and knew there jobs. The facilities was very crowded, needs to be a larger area there is no room to make a u turn. The drop area and pick up area is a pain..

Patrick Connors  |  Overall Experience 
Rating:
4.0

Helpful and friendly service.

george monterroso  |  Overall Experience 
Rating:
5.0

Great place and service..

Pete Doggett  |  First Impressions 
Rating:
5.0

Great experience!

Lisa Braceland  |  Overall Experience 
Rating:
5.0

The employees were amazing with all of their help I received. They provided help with every question I had, and welcomed me to the area. Such friendly, kind staff.

Sheila Folsom  |  First Impressions 
Rating:
5.0

I would recommend to a friend.

BROCK WAGNER  |  Overall Experience 
Rating:
2.0

The three workers I dealt with were very nasty. I was pretty shocked at their attitudes. The manager was great. The guy who I dealt with initially when returning was so rude and inappropriate. Bad

mario ciani  |  First Impressions 
Rating:
4.0

Cindy and the staff provided excellent, helpful service during my move-out on 01-29-19.

SHERRY TURNER  |  Overall Experience 
Rating:
5.0

The staff was very busy, and when I was next in line they apologized for the wait and treated me as the only customer on a very busy day. They were extremely knowledgeable, helpful and professional.

Gordon Malik  |  Overall Experience 
Rating:
5.0

Very good equipment and service in both locations.

jeff wiener  |  Reservation 
Rating:
1.0

Worst customer service experience! We were told that there is over 15,000 UHaul locations and they are one of the top 100 busiest! Is that an excuse for not caring about your customers?!

pj hofferberth  |  Reservation 
Rating:
1.0

Poor coordination within the facility. Poor planning. Unreachable managers for customer problems. Very disappointed

John Halvatzes  |  Overall Experience 
Rating:
5.0

Thank you

Joseph Mize  |  Overall Experience 
Rating:
5.0

Staff super helpful and pleasant both when moving in and when moving out. Upon moving out, even while in the middle of repainting parking spaces moved their trucks so we could get closer to our unit,

DICK SPADACCINO  |  Overall Experience 
Rating:
5.0

Friendly, helpful staff.

Shirley Campione  |  Overall Experience 
Rating:
3.0

Mixed response to this place. Love the keycard. Facility is old, but clean. Physical space in parking lot minimal. Sometimes the wait in the office for service is too long!!! Good for short-term.

Cathryn Smart  |  Overall Experience 
No reviews have been submitted for this location.

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

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