Customer Reviews for U-Haul Moving & Storage at W W White

3,755 reviews

4502 Rigsby Ave   San Antonio, TX 78222
(@ S Ww White Rd, Next to Flores Tire Shop)

(210) 333-3131

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(210) 333-3131

4502 Rigsby Ave
San Antonio, TX 78222
(@ S Ww White Rd, Next to Flores Tire Shop)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Timotjy Davis 
Rating:
4.0

Customer did not leave a comment.

Krystal Graves 
Rating:
4.0

Customer did not leave a comment.

Micah Newton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Estrada 
Rating:
5.0

Everything went great, in and out with no hassle

Julian Hernandez 
Rating:
4.0

Customer did not leave a comment.

Christopher Ortiz 
Rating:
5.0

If I need a storage again I would rent from you again.

RUBY WILSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Travon Johnson 
Rating:
5.0

Good Job

Mike martinez 
Rating:
5.0

Great customer service at W W White. Team is kind, fast service and pay attention to details.

Sam Molina 
Rating:
5.0

Professional, clean, and organized

Patrick Inman 
Rating:
3.0

The employees that were there are not the best with customer service. Thank you

BLANCA MARTINEZ 
Rating:
5.0

Nice friendly and efficient

Evonne Encinias 
Rating:
4.0

It was busy and one man was handling things, he was doing well don't get me wrong but maybe on weekends more help is needed like 1 floater and two doing the rentals. Overall it was nice had an issue with my truck o came back to facility they got me in and out everything worked fine I went over my time and tried to call but no answer several time again hence the maybe having more workers. I would def rent again so just keep up the good work. Paint the equipment from time to time it has wear and tear for sure but it doesn't have to always show🤣😂

Natosha Davis 
Rating:
5.0

Customer did not leave a comment.

demetrius brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Turner 
Rating:
5.0

Customer did not leave a comment.

Sylvia Perales 
Rating:
5.0

Awesome service

Michael Holzer 
Rating:
5.0

Customer did not leave a comment.

Hector Carrillo 
Rating:
5.0

Customer did not leave a comment.

michajah moffett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Howard 
Rating:
5.0

They were friendly & fast.

Olivia Lopez 
Rating:
5.0

Friendly staff, multi tasking to serve all customers fast and efficient.

Sam Molina 
Rating:
5.0

Fast & courteous

Ian MacAlister 
Rating:
5.0

ask them to wash the vehicles!!

willie J smith 
Rating:
5.0

At this time nothing has to be improved. The service was fast, and very professional. Over all super excellent. UHaul staff Thank you. I'm a very satisfied customer.

NICOLASA Granados 
Rating:
5.0

have more trucks available. The G.M. was top notch, very impressed.

Robert Gomez 
Rating:
5.0

Great equipment, awesome pricing for trailers!

Gabriella Arcos 
Rating:
5.0

Customer did not leave a comment.

isidro chavarria 
Rating:
5.0

Customer did not leave a comment.

LINDSEY LUBIANSKI 
Rating:
5.0

The staff was great and helpful

Armando Sandoval 
Rating:
1.0

Make sure your staff have the accurate information and not over charging folks

Norma Delagarza 
Rating:
4.0

Customer did not leave a comment.

Kippen Blair 
Rating:
5.0

it was a quick and easy process.. the manager was great; very understanding when I was running a little behind schedule.

Deanna odlozelik 
Rating:
5.0

Customer did not leave a comment.

Gerald Major 
Rating:
5.0

Customer did not leave a comment.

MATTHEW WILLIAM FAVIS 
Rating:
5.0

None needed that I can see

Robert Jones 
Rating:
5.0

Good

ashok Nalluri 
Rating:
5.0

Customer did not leave a comment.

Sharon Wittenauer 
Rating:
5.0

Great place to do business, fast in and out service

Jose Salazar 
Rating:
5.0

Excellent experience Will utilize this location in the future

Melvin L Knight 
Rating:
5.0

Great job done by staff.

Carlos Zorola 
Rating:
5.0

Cody and team did an outstanding job. I have rented from this location 3 times. They always take care of me and very politely while being professional. Thank you.

donte tucker 
Rating:
4.0

Customer did not leave a comment.

Brian Greco 
Rating:
5.0

Thanks to AGM Cheryl for taking care of customers inside and outside . She is always busy and has control of the store.

Sam Molina 
Rating:
5.0

New GM and Team offering One Month Free Storage. Thank You.

Sam Molina 
Rating:
5.0

Customer did not leave a comment.

JASSIEL SERRATO 
Rating:
4.0

Customer did not leave a comment.

Jamie Johnson 
Rating:
5.0

Thanks for everything

stacey jones 
Rating:
5.0

Make sure you have accurate gas in tank amount. We had to get out and go in to let them know it was almost out when they said it had 1/2 a tank. Also, there was a pencil and a glove in back. The back of the truck was open when we got it.

Patricia Buckley 
Rating:
5.0

No improvements, good customer service, will return in the future.

Sam Molina 
Rating:
5.0

Customer did not leave a comment.

Jessica Huerta 
Rating:
5.0

Cargo van was dirty, windshield was dirty and sticky. I highly suggest to make sure windows are clear of stickiness.

Isaac Pena 
Rating:
5.0

Everything went smoothly. Excellent customer service!

Tracy Zayasbazan 
Rating:
5.0

Customer did not leave a comment.

Steven Solis 
Rating:
3.0

The rental I had as soon as I drove off the lot it started saying I was on empty and the miles started going down every second. I returned it and got another truck however about an hour left in my 5 hour trip the engine light came on, luckily I got to my destination without incident. Also the original movers I selected did not return my call so I had to choose another company the day before moving.

VANESSA Barrera 
Rating:
5.0

It was a difficult job but the mechanic got the hitch done and the wiring and the staff was very nice

susan gomez 
Rating:
3.0

A/C Not working

Dorothy Rodriguez 
Rating:
3.0

Cody was super helpful but the young guy who helped us with the storage had no idea what he was doing . Didn’t even know where our storage was had me walking all around the place to finally find it. Super inconvenient especially down ww white with alot of homeless walking around

brianna nunn  |  First Impressions 
Rating:
5.0

I appreciate all the help and how much you guys been there for me and my family. You have great service and I would use you guys again. Thank you from the Calloway Family

micheal calloway  |  First Impressions 
Rating:
3.0

They gave us the wrong truck twice. They are nice and are in a very convenient location.

Dirk Dykstra 
Rating:
4.0

Customer did not leave a comment.

Brian Schilleci 
Rating:
3.0

Customer did not leave a comment.

Teri Black 
Rating:
5.0

Customer did not leave a comment.

Gary Neely 
Rating:
5.0

They are very customer friendly. Highly recommend!

Mark Gilbreath 
Rating:
3.0

People working at the stores could be a little more friendly. Didn’t get credit on the fuel. Rented at two different places. Austin Highway and Risby and WW White Road. Thank you

VICTOR SANCHEZ 
Rating:
5.0

Too expensive. I had knee pain and couldn't keep getting in & out of the truck. Guy told me the gas would cost me $45. Ok whatever I'm in pain I'll pay the 45. Look at my bank transactions and they charged me $75. They charged me $30 just for pumping the gas. If he had told me that, I would've forced my half cripple behind to get back in that truck and fueled up myself. He didn't tell me about the $30 fee so I felt I should've gotten it back but I didn't. Never again. Guy that helped me with the storage was amazing...great customer service. Other guy screwed me with the fuel.

Yolanda Mcinnis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shree foster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rudy Estrada 
Rating:
1.0

B

Maria Martinez  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Sydney Crawford 
Rating:
5.0

Super friendly and knowledgeable staff

allyssa salinas  |  First Impressions 
Rating:
5.0

Everything was just fine.

arturo Gonzalez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sydney Gonzales 
Rating:
5.0

Awesome service from ease of pick up to drop off!!

Veronica Orosco 
Rating:
5.0

Customer did not leave a comment.

richard Cardenas 
Rating:
5.0

Awesome Customer Service

EMILY ZUNIGA 
Rating:
1.0

The equipment was well maintained and the price was great.

JOHN NEWTON 
Rating:
5.0

Troy gave me the best of customer service. I returned a trailer and requested another trailer from another location closer to home. Troy took the time to locate one that was closer to where I moved to. Cory too, was great the way he handle customers at a very busy time of day. I’ve been going to this location for all my rentals.

Christopher Vasquez 
Rating:
5.0

Cody is the Best! Professional staff and helpful too!

Terry Gourrier  |  Overall Experience 
Rating:
5.0

Cody was AMAZING!!!!!!!! This was the best experience ever ❤️❤️❤️❤️

Tasha Acosta  |  Overall Experience 
Rating:
5.0

Their was a girl and a guy ,when we walked in there was no hello,how you doing I believe first impressions . The guy needed help the girl just stayed seated and rolled her way to help him ,since we got there she was on her phone and when we left was still on phone .I've gone to location several times because it's convenient, but with customer service like the one I experienced was unacceptable.

Norma Delagarza 
Rating:
1.0

I returned my keys to the front desk agent she told me I was good to go and I could leave, I asked her if I needed to sign anything she said no becuase I used a credit card to pay they would check me in and finalize the charge,.. well over the next 24 hours I get three phone calls asking me where the truck is or if I’ve returned it and I have additional charges on my card for keeping the truck an extra day when I already returned it! They said the agent at the desk never signed in my keys… so becuase she didn’t do her job I have two charges on my credit card. When they fixed it they tried to charge my card a third time for the correct amount but it declined since they already took two charges from me and I didn’t have enough money, so now I’m almost broke until I get paid, they said they will refund the two charges and I can pay the correct bal when the refund posts so yeah it’s fixed price wise but I’m still so unsatisfied with the entire experience my $$ Is being played with and that doesn’t sit right with me, at all.

Erin Lynch-Valadez 
Rating:
5.0

I rent from this location regularly. They are great to deal with and do a nice job.

Glenn Swisher 
Rating:
5.0

my experience was great! I had no issues even when I needed to switch my truck the staff was very helpful

Geresha Bedford 
Rating:
4.0

Customer did not leave a comment.

JAMES GILBERT 
Rating:
4.0

Customer did not leave a comment.

Mark Anderson 
Rating:
3.0

Take more time when a customer has a concern.

Dirk Dykstra 
Rating:
5.0

Customer did not leave a comment.

Angel Wilson 
Rating:
1.0

Over charges and waiting in GM to call me. Have me down for miles as 1100 pulse for a 24 hour usage. Nearly impossible. Need a call to resolve this issues asap

MARIO MENDIOLA 
Rating:
5.0

Manager was helpful, informative and friendly

Jeffery Godines 
Rating:
5.0

Tweek your App!!! You have a great Asset in your employee “Troy”

willie J smith 
Rating:
4.0

Customer did not leave a comment.

roy talbott 
Rating:
5.0

I ENJOY DEALING WITH THE PPL THERE BECUZ THEY FRIENDLY N VERY HELPFUL CODY VERY GOOD PERSON GOOD WORKER

shree foster  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shauna Hardin  |  Overall Experience 
Rating:
1.0

When I arrived to the location where I pick up my pet food, I found out the U-Haul locations had placed a lock so I could not open the door. I called several times but no answer. I finally got someone on the phone and they were going to send roadside service to help. I paid an individual $20.00 to break the lock so that I could get the pet food loaded on the truck. This delayed me for over an hour. I told the General Manager and he told me he could not re-imburse me anything. He asked me if he could help me with anything else. I call this very POOR service.

Juan Vasquez 
Rating:
4.0

Cheryl was the best

DOUGLAS RAMIREZ 
Rating:
2.0

Trailer was dirty, i had to sweep out before loading, location charged me double, price quoted is for a one day rental, why the push a specific number of hours for the rental?

Jonathan Sweat 
Rating:
5.0

Staff was friendly and attentive. My gripe is that the truck didn't have much gas but I guess that's too be expected and the wind shield wipers need to be replaced. Over all a great experience would do business with the guys at Rigbsy Rd again.

Ester Dimas 
Rating:
5.0

Customer did not leave a comment.

Mikyong Ratliff 
Rating:
5.0

TROY…your special ASSET!!!!!!!!

willie J smith 
Rating:
3.0

Customer did not leave a comment.

Delfina Hernandez 
Rating:
5.0

Customer did not leave a comment.

osbaldo avila 
Rating:
5.0

Get customer service by Cody and Ismel… Great experience!

Terri Gourrier 
Rating:
4.0

Customer did not leave a comment.

Delfina Hernandez 
Rating:
5.0

Customer did not leave a comment.

Lorenzo Moreno 
Rating:
5.0

Customer did not leave a comment.

Arturo Martinez 
Rating:
5.0

Hello; I was not able to complete the move in! Unable to go up and down the stairs.

Alice Bright  |  First Impressions 
Rating:
3.0

The customer service was excellent. Everyone was very courteous and they worked hard to make sure everything went smoothly. I was in and out in a short amount of time. Richard H. was the agent that helped me and he did a wonderful job.

Melba Carolina Sul 
Rating:
2.0

I returned the truck didn’t use the vehicle

Natalie Hernandez 
Rating:
5.0

Have trucks filled with gas.

Raymond Ramos Jr 
Rating:
5.0

Customer did not leave a comment.

Michael Timdall 
Rating:
1.0

Customer did not leave a comment.

Cynthia lucero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Alcantar 
Rating:
5.0

They have been a great help since I moved here to San Antonio. If you communicate with them they will help you. They have been good to me and I haven’t had a problem with them. And there rates are good! Glory be to God for U-Haul

micheal calloway  |  Overall Experience 
Rating:
3.0

Average experience was overcharged but they fixed it with attitude or course. Would still go

Kiplimo Dow 
Rating:
5.0

Customer did not leave a comment.

Isaiah Gomez 
Rating:
5.0

Got pulled over because the trailer registration was expired

Ernesto Maldonado 
Rating:
4.0

Customer did not leave a comment.

Nicole Weakley  |  Overall Experience 
Rating:
2.0

Right now yall are charging me 140$ for nothing. I swear if you dont fix it i will publicly rant. Yall charged me 140$ for one day on my due date

Aaron Ramirez  |  Overall Experience 
Rating:
5.0

Angel, Justin and the whole staff treated me with priority, respect and professional!

Terry Gourrier  |  First Impressions 
Rating:
5.0

perfect customer service outsanding attitudes 100 percent professional work ethics

Derek Lott  |  First Impressions 
Rating:
5.0

Angel and the staff at the Rigsby Uhaul location were very helpful, friendly and professional. I would highly recommend this facility to anyone who is looking for storage and rental services in the future.

Carlos Mendoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lestroy Tanner  |  Overall Experience 
Rating:
5.0

There was a mix-up with the storage unit but, thanks to the team at the Uhaul store and storage facility they were able to take care of us. I'm very happy

Carlos Mendoza  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

claudio castro  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mariah Cunningham  |  Overall Experience 
Rating:
5.0

Very nice and well mannered

Rita Flores  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mary losoya  |  Overall Experience 
Rating:
3.0

The website indicated there was an elevator at the facility which led me to select a second floor unit. There is no elevator at the facility and it took me a significant amount of extra time to move all of my stuff in. Had I known there were no elevator’s I would have selected a different facility

PATRICK SOULE  |  Online Move In 
Rating:
1.0

A lot of things are stolen out of my storage, so no, I will not tell anyone about the U-Haul place being a good place to store the things because mine were taken. A lot of things were taken.

LISA GITTENS  |  Overall Experience 
Rating:
5.0

Great service

Johnny Luis  |  Overall Experience 
Rating:
3.0

Replace all management with a new management when I was vacating my storage unit I would say this there was very very good improvement in staff and cleaning this in the area thank you

VICTOR ROMERO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorothy Coleman  |  First Impressions 
Rating:
5.0

It was easy clean and has very reasonable prices

Lori Doyle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kanisha Mayes  |  Overall Experience 
Rating:
1.0

My unit was broken into. I can tell it had previously been broken into because it just has a board on door which makes it easier for someone to break in & they just put another piece of board on the door again saying it was fixed but it wasn’t secure.

Aretha Franklin  |  Overall Experience 
Rating:
5.0

Thank you for the help. My mother inlaw and I came close to closing time and y'all still helped us and we're friendly about it. We appreciate it

Dalia Barrera  |  First Impressions 
Rating:
1.0

I hope I never have to use your services again. From my experience in Indio on Monroe, to my arrival in San Antonio was an experience experience. No I'm not talking about the trip either. I'm talking about the horrible rat infested station in Indio on Monroe horrible dirty filthy with their dates hasn't been cleaning years they rent me a truck the gas was at a quarter tank and for some reason it was said that it was at half a tank it was not I even took a picture of it but nobody will believe me they think the picture could be taken at any time although the picture itself shows the time it took me a long time these guys there they're old and they didn't know how to charge me for my rental. The truck was filthy filthy. I have rented from U-Haul many times and they always topped there vehicles. And they clean them U-Haul was always clean now you can bet it's always dirty and trash inside there and other people's rentals information in there it's just horrible I hope I never have to use you guys again

CHRISTINA SANCHEZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charlotte German  |  Overall Experience 
Rating:
5.0

The young man Darryl was very helpful and professional. Thank you for your service

Sade manor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorothy Coleman  |  First Impressions 
Rating:
5.0

Visit was “Halarious” and productive, Thanks

Albert New  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Calvin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

peggy moten-nair  |  Overall Experience 
Rating:
5.0

I will use UHaul for all storage needs

Caesar Fernandez  |  Overall Experience 
Rating:
4.0

Storage unit had no light, it was broken. If we went to the storage after dark we had to use flash lights to see.

VALERIE TOLER  |  Overall Experience 
Rating:
5.0

Troy,Jennifer strait and Darrell Johnson has been caring and helping this entire time!!!! Thanks.

Alisha Johnson  |  Overall Experience 
Rating:
5.0

The staff were very friendly and understanding . They helped every customer as fast as they could , in a timely manner.

Myra Hernandez  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Angelita Medina  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Marlese Hodge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jay Folsom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary losoya  |  First Impressions 
Rating:
5.0

Excellent service and very friendly staff.

Richard Chavez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACQUELYN VARNADO  |  First Impressions 
Rating:
5.0

I loved how accommodating the workers were. They were always very friendly and hlepful!

Alex Wagner  |  Overall Experience 
Rating:
5.0

Everyone was professional and kind. Very good experience

Jerry Fontaine  |  First Impressions 
Rating:
5.0

The team was very hopeful and pleasant

Krystal Straight  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

alan castro  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Annette Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianna Landa  |  Online Move In 
Rating:
5.0

The gentleman that attended me was very nice friendly and kind and showed me how to work the lock how to lock my storage. And tell me everything I needed to know I would so recommend this facility to anybody the gentleman was very friendly friendly

susan gutierrez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa Ramirez  |  First Impressions 
Rating:
1.0

I pray I never have to use this U-Haul again

BARBARA GREEN  |  Overall Experience 
Rating:
5.0

The guys this location was very helpful, friendly ,and mannerable they very good and knowledgeable about moving and storage and also packing I'm very happy with the experience. My family member also has two storage units at this location and is very happy with all the services Thank you so much

Donnie Giles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Hutchinson  |  First Impressions 
Rating:
5.0

Very friendly staff.

laverne johnson  |  Overall Experience 
Rating:
5.0

Quick move in quick move out staff was professional I appreciate yall

gilbert alarcon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marva Smith  |  Overall Experience 
Rating:
5.0

Outstanding service!

Simona Flores  |  First Impressions 
Rating:
5.0

Thank you so much! Everything was perfect!

Sergiy Martynyuk  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Marva Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASMINE MADURO  |  First Impressions 
Rating:
5.0

THE STAFF WAS OVER ALL FRIENDLY AND KIND AND VERY HELPFULL

ELIZABETH DELACERDA  |  Overall Experience 
Rating:
5.0

My interactions with the staff in person and over the phone has always been friendly, helpful and professional, especially with Troy. My experiences have been positive.

WANDA DIAZ  |  First Impressions 
Rating:
5.0

Helps when u been a member and when my times got hard they worked with me as long as I was show effort!!

Joshua Easter   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zachary Williams  |  Overall Experience 
Rating:
5.0

Gerald is always helping. Great service! Wouldn’t go anywhere else.

DELILAH GARCIA   |  Overall Experience 
Rating:
5.0

get some dollies

Curliss Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALISA SMITH  |  First Impressions 
Rating:
5.0

This was the best group of staff members, who went above and beyond too help their customers. Great team work. Knowable about the services they provide and always doing it with a happy smile. Great customer service. I felt like I was family during my difficult times, but they make me feel welcome each and every time.

LINDA FITZGERALD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

APRIL WOODS  |  Overall Experience 
Rating:
5.0

THE GENTLEMAN WORKING AT NIGHT AND THE ONES IN THE MORNING WERE SO RESPECTFUL AND POLITE

ELIZABETH DELACERDA  |  First Impressions 
Rating:
5.0

It would be nice if the entrance for storage was 24hrs

Melanie Salone  |  Overall Experience 
Rating:
5.0

Very helpful staff, great prices and over all excellent costumer service !

DELILAH GARCIA   |  First Impressions 
Rating:
5.0

Diamond Smith was a good customer service representative

Marva Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lowane Mitchell  |  First Impressions 
Rating:
3.0

I fixed your radio and kept every part of the u-haul clean fregranc and all how am I being billed 600 gas was the only issue if anything.

BRIDGETT ALVAREZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GEORGE KELLY LANE  |  Overall Experience 
Rating:
2.0

I have some serious complaints about some aspects of service during the end of my contract. I would appreciate a call from senior management at your convenience. Thanks, Respectfully, Brian Ayers

brian ayers  |  Overall Experience 
Rating:
5.0

Thank you my storage was very clean and when i check out it was very clean also your staff was awesome Be Bless And Stay Safe

VANESSA MOFFETT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Moody  |  First Impressions 
Rating:
5.0

It was very expensive but the service was excellent.

VANESSA MOFFETT  |  First Impressions 
Rating:
2.0

My experience with the manager was always great but he could not be there during all times of operation. Several other members of the staff were surly and basically lazy. Our storage unit was discovered unlocked in June. Items such as an appliance dolly, 2 step ladder, etc were found missing upon move out. The large vanbody storage units are susceptible to break-ins due to their separate location. There is no fence or gate to protect tenants storage units.

Clifton Childs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalind Thompson  |  Overall Experience 
Rating:
2.0

ROACHES EVERYWHERE…I got this unit cause it was supposed be climate control…mind you it’s like plywood between each unit RAT poison Was already in the unit…will be moving my stuff ASAP….if you have nice things or don’t want rat or roaches all over your stuff go somewhere else

MARISA MORENO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

agustin reynosa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Becky Perez  |  Overall Experience 
Rating:
5.0

This staff understands customer service! Extremely accommodating!

RODNEY BROWN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dvantenea Molett  |  First Impressions 
Rating:
5.0

Thanks to GM troy was a hole lot helpful & glad to have his help and very much appreciate all he did for us .. I give him 5 👍👍👍👍👍

Lashera Greeno  |  Overall Experience 
Rating:
5.0

I have been renting trailer s and storage from this location mangers and staff are very helpful

Daniel Salinas   |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James Casias  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALAN MICHEL FRANCO CASTRO  |  Overall Experience 
Rating:
5.0

Hands down Troy & his team are the best!! I highly recommend this location.

Valerie Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL HAGEMEYER  |  First Impressions 
Rating:
5.0

Troy Hardy was always kind, friendly, and helpful. He was always on the job when I went in to make a payment. God bless you!!

Sylvia Canales  |  Overall Experience 
Rating:
2.0

Had to call them 4 times to tell them I had moved out of my unit an they still sending me bills for it and the roof leaked

JUSTIN HENRIKSON  |  Overall Experience 
Rating:
5.0

Troy was very professional and helpful. I recommend this facility because of the excellent customer service I received here from Troy and his staff. Thank you

Elida Cerda  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimbra Froehlich  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sharon lundy  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

herbert king  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

herbert king  |  First Impressions 
Rating:
5.0

Ran into a financial bind and fell behind on my account the staff was amazing they worked with me and I was able to keep my items thank god I can’t remember names well but everyone I dealt with were very nice and I appreciate everything

CAROLYN HARRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Maldonado  |  First Impressions 
Rating:
5.0

excellent service excellent service hours. just a little advice they need bilingual staff who speak Spanish thanks for your service

ALAN MICHEL FRANCO CASTRO  |  First Impressions 
Rating:
5.0

You guys were great thank you

Kassandra Orozco  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marlese Hodge  |  Overall Experience 
Rating:
5.0

Mark was very helpful and listened to all my needs a great employee

lucila rodriguez  |  First Impressions 
Rating:
1.0

You all go months almost years without contacting me, and I was on a payment plan with someone and I was going to pay like 100 to remove my things but I was told I have to pay the full balance. I don’t even know if my belongings are still there so if I lost all of my things and the agreement wasn’t honored I won’t do a thing for Uhaul or do business with y’all again. Horrible, greedy company!

Jacqui Horn  |  Overall Experience 
Rating:
3.0

Online this site status that you can have access to your belongings 24 hrs a day. Upon getting storage I was informed differently and have to reach out to office to remove their lock before I can access my belongings

Sulema Rodriguez  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Kathy Zuniga  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Garcia  |  First Impressions 
Rating:
5.0

Troy is very helpful and the best

tenesha flowers  |  Overall Experience 
Rating:
5.0

I would recommend friends and family to this facility. Very accommodating, easy access, service was great, thanks for all you do.

ALEXIS SALAZAR  |  Overall Experience 
Rating:
5.0

Staff were very helpful and professional.

brian ayers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

maria chritsina  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carmela Villarreal  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Jackson  |  Overall Experience 
Rating:
5.0

Great Service.

Marlese Hodge  |  First Impressions 
Rating:
5.0

The manager and staff was very helpful

linda richardson  |  Overall Experience 
Rating:
5.0

Thank You

CLINT GUENTHER  |  Reservation 
Rating:
3.0

Although I marked yes to the questions my experience with waiting in line to be service was always a challenge. (Clerk) Brandon Hastings was very polite and helpful with closeout.

Debra Shoemo  |  Overall Experience 
Rating:
5.0

Excellent service from both locations in Columbus, Ga and San Antonio, Tx. Had a great experience with the choice I made to use U-Haul for my relocation needs. Grateful for the courtesy.

SHARLENE cavazos  |  Overall Experience 
Rating:
5.0

rear doors facing ww white rd need to be more secure

Yesenia Flores  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top