Customer Reviews for U-Haul Moving & Storage at South Lake

3,238 reviews

1549 Mount Zion Rd   Morrow, GA 30260

(678) 369-2753

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(678) 369-2753

1549 Mount Zion Rd
Morrow, GA 30260

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Spanjer dumas 
Rating:
2.0

Giant space with few employees. Most frustration from the fact that I rent quite often from uhaul and no records at this location. The employee wanted to call a reference after receiving my driver's license and had ti bother 5 people at work before someone finally answered which I was later told interrupted a very important meeting. Ridiculous for repeat renters with no history if ever having a problem. I would never go to this location again because if the hassle

James McClelland 
Rating:
5.0

Customer did not leave a comment.

anderson stinson 
Rating:
5.0

Customer did not leave a comment.

GREGORY CREWS  |  Overall Experience 
Rating:
5.0

Customer service was excellent very personable. Great experience!

Jerry Griffin 
Rating:
1.0

If there’s a question about missing equipment, actually practice using customer service skills and verify/clarify with the customer before fraudulently charging the credit card used for the reservation. If the manager at the location speaks with a U-Haul representative and states that they have removed a mistaken charge, actually remove the charge. Have some integrity.

Sophia Ligon 
Rating:
5.0

Nothing perfect

Brenda Brinson 
Rating:
5.0

That location was excellent. No complaints what so ever from me.

Toy Forrest 
Rating:
5.0

Customer did not leave a comment.

BENNIES WILLIS 
Rating:
5.0

I picked excellent because ever time I went there they was very nice

LYNN KATES  |  First Impressions 
Rating:
3.0

Thieves over charge to make money!!!

Marisol Morales 
Rating:
4.0

Customer did not leave a comment.

rickey johnson  |  Overall Experience 
Rating:
5.0

I had no problem everything good

gloria huguley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARTINEZ GUTHRIE 
Rating:
3.0

The website has major issues with confirmation of the license plate. With no explanation I was charged an extra $30 on top of the regular rental fee for the vehicle. Storage was fine

Johnathan Brown 
Rating:
5.0

Customer did not leave a comment.

Bayinah Qawiy 
Rating:
5.0

Staff professional, helpful, respectful , knowledgeable and polite. Truck and store was very clean. Truck in very good running condition. Will be utilizing this location from now on..

Kimberly Williams 
Rating:
5.0

Customer did not leave a comment.

Tammy Coleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chicaone Hollis 
Rating:
4.0

Customer did not leave a comment.

Kessa Walker-Herron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFRY PAXTON 
Rating:
5.0

Customer did not leave a comment.

Fredrick Wilson  |  Overall Experience 
Rating:
5.0

Excellent Montez!!!! Thank you for everything!!! Best customer service

Sabel Tesfaye 
Rating:
4.0

Customer did not leave a comment.

DELMAR THOMAS 
Rating:
5.0

Customer did not leave a comment.

Tetriana Banks 
Rating:
5.0

Customer did not leave a comment.

Porsha Sumlin-Calhoun 
Rating:
5.0

Customer did not leave a comment.

myesha clanton  |  First Impressions 
Rating:
1.0

They didn’t look at the gas tank and charged me extra but what they didn’t know is that I have pictures and I had to bring proof to not get charged

Thomas Brown 
Rating:
5.0

I was so grateful for everything

Sandra Lucas 
Rating:
5.0

Have items ready with valid rsvp

Eureaka Middlebrooks 
Rating:
5.0

The manager is an outstanding individual. I salute him for his efforts and consideration to my needs. Great staff and facility.

gregory newell  |  Overall Experience 
Rating:
5.0

No improvement needed staff is super awesome. Jeremiah and his staff are the greatest. I will always refer anyone that I know to this location. Thank you for everything you did for me.

TRACY LEWIS 
Rating:
3.0

The employees were great, no complaints about them at all. I had my things in storage for 2 months. First off it seems we can reserve storage space online but guess it's only a request and storage is first come first serve you really need to update that online because I thought I had a space reserved for my move day but when I got there no space was available so I had to get to small spaces and pay more money which I don't find fare at all. Then when it came to moving out I had to pay for both storage spaces for the whole month and I moved out just 5 days after the due date which is just terrible. Why is there no prorated rent. Also when unloading we found roaches in the storage area which I ended up taking some with me and now I am fighting off roaches in my new living space. My daughter is highly allergic to roaches so I am very unpleased with this experience. I get it in a storage you can't control what other people bring in but maybe you should start bombing when new people move in to the space to stop bugs from transferring to other people things.

Felescity Gynild-Chaney 
Rating:
5.0

Customer did not leave a comment.

Raymund BRUMFIELD 
Rating:
5.0

Customer service was very nice the guys they have good customer service and their attend to your needs with no problem thank you for the mountain Zion location

David Seabrooks 
Rating:
1.0

I paid my bill and did not receive a pro rated fee back when it was only 6 day after my payment. And I rented a dolly and was charge 3 time the amount after returning it because a customer service representative was made about my payment did go through then I put money on my card and it was complete but before the transaction. She called my phone hostile and a as her to calm down and she started going off more and was mad say calm down calm down your card had declined and I told her I'll add money then I did and the payment was completed. And when she got off the phone she added 3 more payments unknowingly and then when I went to rent a truck I had to call t he E payment line and found out she had .Ade me pay $153.00 because I told her to calm down days before and I almost missed my reservation. Then 8:00 came an U-Haul had to close and then I had to stand in the dark and cold park n lot on the phone until I paid the $153then I had to pay $92 for the truck. The money wasn't the problem it was how she was able to that as if I rented the dolly 3 more times and I don't think that is right if you was having a bad day you shouldn't have came to work. Cause your personal problems ain't my problem

CHIMERE PEARSON  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Melvin Tucker 
Rating:
5.0

The sale person name Tucker was very nice and helpful

brenda white 
Rating:
5.0

Customer did not leave a comment.

Frederick Andrew 
Rating:
5.0

Great on-time service ,they were awesome

Pinkie Love 
Rating:
5.0

Customer did not leave a comment.

Christian Jones 
Rating:
5.0

Customer did not leave a comment.

Lij Gordon 
Rating:
5.0

Customer did not leave a comment.

antonio Derrico  |  Overall Experience 
Rating:
5.0

Everything was great

Mark Mitchell 
Rating:
5.0

Tucker is awesome

NANCY STENNIS  |  Overall Experience 
Rating:
3.0

The truck had a rough ride. The gas reader did not match what was on the paper. The link for uploading my pictures did not work. I told the clerk about this and he was kind of dismissive as if I was lying. I only had one picture of the gas reader which was time stamped to prove I wasn’t. I have used this location before and never had any issues. I also was having trouble using the mobile check in app

KIAH HICKMAN 
Rating:
5.0

The sec I walked in both employees was on point very conversational, helpful, happy etc

Theris Pugh 
Rating:
3.0

Was charged for gas when I refilled the tank back to what it was supposed to be, I reached out to the manager but he didn't respond or follow up with me at all.

Chilisa Morgan 
Rating:
5.0

Absolutely Awesome Customer Service!

josh roberts 
Rating:
5.0

Customer did not leave a comment.

julia williams 
Rating:
5.0

Jeremiah is the best General Manager and has made this location a fun and CLEAN facility!!!! I will continue to only coming to this U-Haul for more years to come ! Bring back the buy one truck and get one month storage free ! I only needed the storage for 6 days lol ,

Davontae Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALVIN KING  |  Overall Experience 
Rating:
5.0

Everything was good

BRIAN BOLTON 
Rating:
4.0

Customer did not leave a comment.

Nicole Byars  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

jamario walker  |  Overall Experience 
Rating:
3.0

Although an over all good experience. When I arrived, there was no one at the counter and I waited with another customer for 10 minutes before an employee came in. I happened to see the managers door and decided to knock just to see if anyone was in there. There was... the manager. I told her her we have been waiting and it seemed no one was in here. She expressed that the employee was checking in a truck and would be in in a minute.... she went back in to her office closed the door and back to what she was doing. I almost left but had a reserved trailer that I needed to pick up... the manager should have been out to help with the counter service. Actually I'm going back to change my rating to not as good due to the managers actions.

Kenneth Jones 
Rating:
5.0

Customer did not leave a comment.

Suzanne Downing 
Rating:
5.0

Customer did not leave a comment.

Suzanne Downing  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clinton Bradford II 
Rating:
5.0

Truck was clean but during driving, transmission was slipping, losing horsepower and truck was difficult to keep in line, it kept swerving, like it was a forceful wind pushing against it. As a single female, it was scary and difficult. It felt unsafe to drive to my destination but with a loaded truck I had no choice. Do better U-HAUL.

Pamela Wood 
Rating:
3.0

Customer did not leave a comment.

Barbara Softley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rianna Hart  |  Overall Experience 
Rating:
5.0

Wasn’t an issue all I did was drop it off

aaliyah starr 
Rating:
1.0

I waited in line for 40 min just to receive the keys when I had already paid and checked in on my phone. I ordered a dolly but there was no dolly so I paid for that for no reason. I was charged for furniture pads that I didn’t order. The tire pressure was low in the truck from the very beginning. Awful experience.

Alexis McMillan 
Rating:
5.0

Customer did not leave a comment.

Paul Cook 
Rating:
5.0

Have more trucks available so you all could supply the world.

Katirius JOhnson 
Rating:
5.0

They were GREAT no issues very friendly great customer service and CLEAN

Pamela Tubner 
Rating:
4.0

Customer did not leave a comment.

Christopher Osagie 
Rating:
5.0

Customer did not leave a comment.

Robert Wilkerson 
Rating:
4.0

Customer did not leave a comment.

James Early 
Rating:
5.0

Customer did not leave a comment.

DANAH GIBSON 
Rating:
5.0

I can say they were available and convenient for me. And they offer a gently used things section. For any one that need to place there or retrieve from. Thank you for the service of being at this location.

PAMELA BAYNES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Offutt 
Rating:
5.0

Great customer service!!!👍🏽

Courtney Kirby Samuel 
Rating:
5.0

Customer did not leave a comment.

Anteria Slaton 
Rating:
2.0

New manager was not friendly and cause confusion

Faye Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eddie Daniel 
Rating:
5.0

Louis made such a difference this time ! His customer service was outstanding and professional! He explained everything and took the time out to show me my unit. This is the first time😊.

LINA DANIELS  |  Online Move In 
Rating:
4.0

Keep Tucker around. His service deserves two Michelin stars if he were a restaurant. Seriously great customer service

John Borders 
Rating:
5.0

Customer did not leave a comment.

Raymond Scott 
Rating:
5.0

Customer did not leave a comment.

Joann Finley 
Rating:
5.0

Customer did not leave a comment.

Bruce Ray 
Rating:
3.0

The Wheels on the lift were ragged may it too difficult to use?

Faye Moore 
Rating:
5.0

Customer did not leave a comment.

robert jackson 
Rating:
1.0

Didn't initially have our truck. We ordered 4 dollies and they said they don't have any at any U-haul locations. The customer service was very stand offish and not very professional. Would not recommend this location.

Bryon Simmons 
Rating:
5.0

Thanks i will use again when I needed 👍🏾

Savontez Clark 
Rating:
5.0

Tucker was very friendly, professional, accommodating, personal and answered all my concerns.

Loticia Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nelson caranza 
Rating:
5.0

Customer did not leave a comment.

Adraine Stephenson 
Rating:
5.0

Customer did not leave a comment.

Andrea Johnson 
Rating:
5.0

Customer did not leave a comment.

Tatiana Wyche  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Jenkins 
Rating:
5.0

Customer did not leave a comment.

Cheryl Wilber 
Rating:
5.0

Customer did not leave a comment.

Christina Perkins 
Rating:
5.0

Had a a very good experience. Keep up the amazing job.

Reginald Shivers 
Rating:
3.0

The Vehicle was loud & shaky. Did not feel safe.

Naima Cosby 
Rating:
1.0

Customer did not leave a comment.

deborah thomas 
Rating:
5.0

I think his name is Louis in the Morrow location! He was absolutely great! He provided me information I would had never thought to ask at that moment. Great job to everyone at the Morrow and Jonesboro locations!

Alexandria Robinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jeremy mccrimmon  |  Overall Experience 
Rating:
5.0

La verdad es un lugar muy seguro para tus cosas y muy servicial con todo el personal

Maria Cervantes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmin Jordan 
Rating:
5.0

Customer service rep Louis was awesome. Great customer service still exist!

jp malband 
Rating:
2.0

They gave me a truck with the wrong mileage and wrong amount of gas. He promised me he would change it in system and never did so they over charged me.

LAURITA CLEAVES 
Rating:
5.0

Customer did not leave a comment.

Mikos Grissett 
Rating:
1.0

Customer did not leave a comment.

Janice Peda 
Rating:
5.0

Customer did not leave a comment.

RICKY REDDING 
Rating:
5.0

Customer did not leave a comment.

raetavius reid 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WHITLOW  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICIA SCOTT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLET JORDAN 
Rating:
5.0

Customer did not leave a comment.

Crystal Rolland 
Rating:
5.0

Customer did not leave a comment.

Robert Wilkerson 
Rating:
5.0

The place is excellent, they have more than 1 worker,place is clean,very spacious. A lot of options just in case you don't nothing for your situation

Lafayette Williams 
Rating:
5.0

Excellent and very clear cars

Juan Rivera Cedena 
Rating:
5.0

Customer did not leave a comment.

Marvin McWhorter  |  Overall Experience 
Rating:
5.0

Great service

James Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KeAnda Austin 
Rating:
5.0

Jeremiah and Tucker were the helpful of your U-Haul team.

Benhster Craig   |  First Impressions 
Rating:
5.0

Nothing

Susan Mims 
Rating:
1.0

I was trying to get my storage I had to work so I sent my daughter the guy west gave me a hard time saying my daughter couldn’t do it when she did it last time for me so I had to do it when I got off I went to move in it when I did my paperwork the storage was full of trash the guy came to the storage I told him and he said that he would spot clean it I went back to day to move in it’s still trash and I was moving out another into this one that don’t make sense

Gloria Cullins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Martin  |  First Impressions 
Rating:
5.0

I loved everything overall and would definitely recommend

reneka richardson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nestella Daniel  |  Overall Experience 
Rating:
5.0

My experience was fantastic. Keep doing what you do.

Ira Walters 
Rating:
5.0

The staff should be commended. I was treated friendly and respectfully from the moment I rented the space until the moment I checked out of it. I will gladly recommend this particular facility to anyone looking to store their items. I would surely use it again without hesitating.

George Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alfred Smith 
Rating:
5.0

Great customer service

Tyshein Watson 
Rating:
5.0

Nothing everything's done will

DEBORA LASTER 
Rating:
4.0

Customer did not leave a comment.

Ashley Bryant 
Rating:
5.0

Customer did not leave a comment.

yvette mack  |  Overall Experience 
Rating:
5.0

Very Satisfied

Cheryl Barnes 
Rating:
5.0

Very professional staff members that was ready to assist you whenever needed. They should all be commended for a "Job Well Done!"

AUNDRA JOHNSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LAWANDA WILLIAMS 
Rating:
5.0

A great staff of professionals

AUNDRE JOHNSON 
Rating:
5.0

Everything was excellent

Shantara White 
Rating:
5.0

Customer did not leave a comment.

nissaa saleem  |  Overall Experience 
Rating:
5.0

The u-haul delivery ladies were absolutely wonderful. You have the best Ubisoft delivery people.

Shena Manning 
Rating:
5.0

Customer did not leave a comment.

Paul Green Sr 
Rating:
5.0

Customer did not leave a comment.

porsha sumlin  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Michael Lesane 
Rating:
5.0

The staff was very helpful and friendly even with me coming in right before closing

Fadena Newson  |  First Impressions 
Rating:
4.0

The uhaul was on empty ( below empty on fuel line).

Kortnee Griffin 
Rating:
5.0

Customer did not leave a comment.

DERRIUS TURNER  |  First Impressions 
Rating:
1.0

My unit alarm was a big issue the smell coming from that facility was ridiculous and rat traps in your unit I’m am a little grossed out by it I cancelled my unit they never could get my account correct constant having to call and go to rectify issues never again

Stacia Shera  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lasondra Taylor  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

katrina schenck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodriguez Wyatt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenna Jones  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nadia Wyatt  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

taneshia miles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dontavian Stone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Grady Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cory Webb  |  First Impressions 
Rating:
5.0

Jeremiah and another staff member who worked with him on 11/11 at 9:30 AM provided with customer service. They were pleasant and.prof.

demetra mayrant  |  First Impressions 
Rating:
5.0

Matthew, Was the sales Associate that helped me. He was very knowledgeable, kind and friendly. He explained everything in detail to me. Please give him 5 stars ⭐️

Latoya Jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ollie Mitchell  |  First Impressions 
Rating:
5.0

The staff were very accommodating and were very helpful!

brandon reynolds  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacky Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHUKRIYYAH FERGUSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lee Logan  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Stacie Fouche  |  Overall Experience 
Rating:
5.0

Great location, clean well lit, secured storage facility. Helpful staff. Good price. Seamless process from start to move out!

Alexis Travis  |  Overall Experience 
Rating:
4.0

N/S

RONALD HINES  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Krystal Oneal  |  Overall Experience 
Rating:
5.0

Great!

ALEXIS JACKSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latesha Mitchell  |  First Impressions 
Rating:
5.0

Everyone one of the workers have excellent customer service skills.

Tiyonna Washington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LUMUMBA ROBINSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

teddra Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tracey lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quashonda Bell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ayeshna Coats  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Branden Falkner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAQUELINE HANKINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myrick Copeland  |  Online Move In 
Rating:
5.0

Joshua and all the staff are very kind and welcoming

Devon Buchanan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Javonte Wright  |  Overall Experience 
Rating:
5.0

Good customer service.

van tran  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angel Breland  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Demarkus Loman  |  First Impressions 
Rating:
5.0

Louis was the best! So, was Levi! The best customer service I’ve received in a long time being a female trying to move my car and stuff. Please recognize these two! I will rent again and again at this location. I went to another location near by my house and was horrified at the upkeep! I would not store my animal stuff there or anything else! Well done! Thank you!

cassandra lawrence  |  Overall Experience 
Rating:
5.0

Easy process. Great staff. Clean facilities.

Stacey Bentley   |  First Impressions 
Rating:
1.0

The staff is irresponsible and not welcoming always irritated or bother tell you one thing then does something else lied to me about dates just horrible and I was a customer for years

Darrell Flowers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard White  |  Overall Experience 
Rating:
5.0

Everything was great

Tammie Charlton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony Green  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAMON CARTER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Arlene Epps  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GERALD LEONARD  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael Post  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bridget Haines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Thornton  |  Overall Experience 
Rating:
5.0

Great service.

kathleen Sengsavath  |  Overall Experience 
Rating:
5.0

Great guy

Tesson Dore  |  First Impressions 
Rating:
5.0

I would recommend this one because so far I got good vibes from the staff, and the young man help me was very helpful and very patient.

Cynthia Harrington  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Shikiara Brown  |  First Impressions 
Rating:
5.0

All staff was very welcoming and patient. Louis was our contact and he was awesome. I feel as if my storage area is safe and secure.

Tami Blackshear  |  First Impressions 
Rating:
1.0

Worst experience ever. Drove all the way from Maryland to Georgia for my move, and this location has been the worst to work with. When I arrived after a 10 hr drive I was unable to check into my storage unit all because I arrived at 7:01 pm. Now how would you feel after being on the road for 10 hours and a company couldn’t even accommodate you for being 60 seconds late. Absolutely ridiculous. From the customer service to the neglectful acts they have committed since day one. I paid 750.00 for a U-Haul truck and was offered one month free for storage. Did not receive that. I gave them another chance and rented a U-Haul truck for 4 hours to move my things out of storage into my new apartment here in Georgia. The customer service I received while trying to reserve the truck was something I’ve never experienced in life. I even had to get the manager involved due to a young man telling me he couldn’t rent me the truck. All because I asked could I return the truck closer to my apartment. He then walked away and said he couldn’t assist me. Then to make matters worse I look on my account today and was charged 162.00 for a “missing utility dolly” that I never received. I will NEVER step foot in this establishment ever again. I wish I could give them 0 stars.

Sydney Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alonna Kent  |  Overall Experience 
Rating:
5.0

To new to give additional feedback as I haven’t moved in storage yet.

helen leggett  |  First Impressions 
Rating:
5.0

Great staff Guage and Jeremiah were very helpful amd the manager was onsite helping other customers, didnt catch her name.

IAN SMITH  |  First Impressions 
Rating:
3.0

Hi Jeremiah, my name is Tracy Cutrona and I just checked out of our storage unit at your U-Haul. I wanted to let you know that Levi one of your workers has been in the bathroom the entire time while seven or eight people were waiting in line to be checked out. I waited 40 minutes and I have proof that I was in your office for that long. I believe that the gentleman is still in there. Just thought you should know what kind of work he's doing. This was a text that I tried to send, per the business card that was at the U-Haul location but it did not go thru. All other staff was good.

Tracy Cutrona  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melody Green  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Willis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Temeka Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RODRICK JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Adams  |  Overall Experience 
Rating:
4.0

Staff was great

Justin Wade  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH SINGLETARY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole Kilpatrick  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimberly Shields  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcus Wade  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dawson jean leger  |  First Impressions 
Rating:
4.0

Hi I wanted the 10 by 10. I was a little disappointed overall I received a storage unit.

Raphaela Finley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gil Shannon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaJuane May  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arielle Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NETA WESTON-HARRIS  |  Overall Experience 
Rating:
4.0

There were times that a particular customer rep wasn’t helpful when I visited the facility. Nor did he acknowledge me when i entered the premises.

latoria dukes  |  Overall Experience 
Rating:
5.0

24 hour access was what i needed. Great staff experience is always a +. Cleanliness is great. i actually used this facility twice just because of the experience the first time. this is my go to storage spot!

LE ROI ROBINSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie Barnett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy French  |  First Impressions 
Rating:
5.0

The only thing I hate is the price increase for the storage unit... For the exact same space and amenities: lighting, friendly staff, clean and etc...

Deanna Parks  |  Overall Experience 
Rating:
5.0

The staff is wonderful and the Jeremiah is an amazing person. I love this site and all the wonderful for being so amazing.

Darius brewster  |  First Impressions 
Rating:
5.0

Everyone was nice and helpful. Thank you everyone for there help.

Vivian Tucker  |  Overall Experience 
Rating:
3.0

The experience was pleasant however I did not appreciate the constant rate increases. It would seem that a company would reward loyalty instead of raising the fees.

KIWANIS GRIFFIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danisha Webster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelliama Aman  |  Overall Experience 
Rating:
5.0

Love the service and everyone is so nice and respectful and willing to solve any problems

MARC GARCIA  |  First Impressions 
Rating:
5.0

I had 24/7 access so it made it convenient for me to store after store hours. I used them for over 2 years and I haven't any complaints about them.

David Loving  |  Overall Experience 
Rating:
5.0

Gabby, Tucker, Levi and everyone else that got us through this is very helpful and nice and we can’t thank them enough. Thank you for everything y’all do!

Dedrick Fonfield  |  First Impressions 
Rating:
4.0

The staff was very friendly and knowledgeable. The GM Jeremiah was very nice and accommodating.

Pamela Stanford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM BOULDEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Stanley  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Shelia Burleson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janice Mixon  |  Overall Experience 
Rating:
5.0

10/21

Betty Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carla watson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tonya Pollard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

charlene franks  |  Overall Experience 
Rating:
4.0

Good explanations to questions. Patient when showing me unit location. Clean bathroom.

Mabelline Holsey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TEJAH FLETCHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYNDETTA HEARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald Dixon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristen Goodrich  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dyantha Roland  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Derrick Smarr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASHLEY WILLIAMS  |  Overall Experience 
Rating:
5.0

U- Haul is a good place to use.

Felicia Gibson  |  First Impressions 
Rating:
4.0

N/a

Subrenia Williams  |  Overall Experience 
Rating:
5.0

I was very happy with the service I received from U-haul and I would recommend the storage facility to my friends and family who needed your services and assistance, thank you 🙏

Bernice Davis  |  Overall Experience 
Rating:
5.0

There is Only Awesome and Amazing things to say of Uhaul and thier staff are Excellent at above and beyond what they do, very helpful and convenient.

robert cole  |  First Impressions 
Rating:
5.0

Even though the young man that signed me up put me in the wrong storage unit they have awesome customer service! Love this location

salina shuler   |  First Impressions 
Rating:
5.0

Everything was great if there was anything I was kind of disappointed in was that when I first moved in the unit there was supposed to be a free or discounted rate for also using the uhaul truck with the move in and I did not get that.

Joseph Ray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherell Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

djuandalyn Ramsey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD SEWELL  |  Overall Experience 
Rating:
5.0

Great Service

MARY GARDNER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAMON CARTER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shakara Stevenson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

scott Leach  |  Overall Experience 
Rating:
1.0

This particular U-Haul / Self Storage Solutions ( Morrow, GA ) didn’t go out the way to even acknowledge me when I entered the facility nor as I waited in line. The rep did not specify how to get to my unit. Customer service could and should be a lot better.

latoria dukes  |  Online Move In 
Rating:
1.0

Terrible experience the police had to be called to mediate the misunderstanding the situation was handled Terribly I felt like the situation definitely could have been in a more professional manner.Gabby and Jeremiah the managers were terrible.gabby basically threatened my wife .Jeremiah would never talk to me.i would call several times a week with no answer. They don't listen to the customer and they handle us terribly.my buyout price was $50 I paid over $250 just because of personal discretion.we only wanted to get clarity on the prices but that led to big argument ..no ones perfect but these to should not be in management together they are way to emotional/irrational.Thanks

Ron Franks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shantennia Edwards  |  Overall Experience 
Rating:
5.0

thanks best service ever

Christopher Wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA MCDOWELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ladel stallworth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DESA'RAE GRIER  |  Overall Experience 
Rating:
5.0

The only negative comment I have is concerning the price increase. In the time I had the storage, my price was increased three times.

Cynthia Moats  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YOLANDA Ahadzie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle Steele  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shantennia Edwards  |  First Impressions 
Rating:
5.0

Extremely clean, well kept. Staff is helpful & courteous. Very pleased with my experience.

Bruce Henderson  |  Online Move In 
Rating:
4.0

The facility was clean and easy to use. I enjoyed the access and availability of carts which was a plus! Although I appreciate the availability of restrooms, I didnt like that there was a code in order to use it. I also wish the hours should be extended without cost.

Contisa Jessie  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MIRIAN WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominque Thomas  |  Overall Experience 
Rating:
5.0

Nicest people ever saved easy process ! 10/10 recommend!

KEANDRA WALKER  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Shanika Durden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

consuelo conner  |  Overall Experience 
Rating:
5.0

This location is the cleanest and always friendly.

Arielle Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Wimbush  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

BRANDEN FALKNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamiko Howard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianna Matthews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Levon Grantling  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Takiyah Lewis  |  Overall Experience 
Rating:
5.0

I want to give a shout-out to the entirety of the staff and the general manager fo TV their emabove excellent abilities to be a great storage and customer service facility. I thank them from the bottom of my heart. Keep up you great work.

DARIUS BREWSTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kahleeq Muhammad  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SUNDAI HARDWICK  |  Overall Experience 
Rating:
3.0

There wasn't any hand truck for me use. And I couldn't get anyone to help me with the washer and dryer, With the carts. Love the idea of the carts they made it a lot easier with what I had to move in. But I was able to make it work.

PAMELA BAYNES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Davila Linson  |  Overall Experience 
Rating:
4.0

The storage was well maintained, The employees inside can work on their customer service when customers are coming inside. Six employees whims the counter and not one greeted myself or other customers , 😒 they were like zombies and it took another customer to just greet me . Storage unit was nice tii ok have

Felicia Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHAEL RANDOLPH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tessa Faison  |  Overall Experience 
Rating:
4.0

Why I was there everything was great

Anthony Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Burney  |  First Impressions 
Rating:
1.0

I called several times explaining I have important legal documents and personal information in my storage which I've had storages here for almost two years consistently and the manager in staff disregard anyconcerns I had to voice.

KEYUNA CORNISH-SILLAH  |  Overall Experience 
Rating:
5.0

Jeremiah was so very helpful. He provided all of the details/information I needed to know. All in all he was a great help, it was refreshing to deal with someone who obviously has great customer service skills! Thank you Jeremiah!

shacole young  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Danielle Steele  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barky Barlay  |  Overall Experience 
Rating:
4.0

Needs longer facility hours

Randall Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylor Wright  |  Overall Experience 
Rating:
5.0

Great customer service!!!!

NANCY GRANDISON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Betty Bell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Teketta Nicolas  |  Overall Experience 
Rating:
5.0

Everyone was kind and friendly all the time!

DELLA DAVIS  |  Overall Experience 
Rating:
1.0

How is my move out stating 12/16/2022 when I was given a payment date for the 13th and when I called in .a representative mentioned my deadline was the 12th. Total miscommunication. And not only did I RECIEVED false info. I asked about all of my personal items i.d photos etc. Front desk mentioned I'm not allowed to get all of personal belongings. Which is Unheard of. I WOULD NOT RECOMMEND THIS FACILITY FRAUDULENT ACTIVITY IS TAKEN PLACE AND IF MY PERSONAL INFO IS USED. I WILL BE SUING THIS LOCATION AND THE INDIVIDUALS NAMES I WROTE DOWN THAT I CANE IN CONTACT WITH.

Destiny Barber  |  Overall Experience 
Rating:
3.0

Management was the only issue here otherwise the other staff & experience was fine.

Hamazah Muwwakkil  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doy Brown  |  Overall Experience 
Rating:
2.0

Poor management behavior to me and no pro rating of charges

Abe Steed JR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony Goodwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAQUELINE HANKINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Takia Young-Grier  |  First Impressions 
Rating:
5.0

Great, clean facility!!!

Corey Lawson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole Kilpatrick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Carmichael  |  Overall Experience 
Rating:
5.0

Tucker was great, I reserved for the wrong date and he took the time to find another location that had what I needed. Thanks for your help Tucker.

Styron Traylor  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jacqulin Bramwell  |  Overall Experience 
Rating:
5.0

The whole team is very excellent, very friendly and helpful. Property very clean etc;. Thank you so much! I give this place a 10. I would recommend this place!!

Rikko Lundgren  |  Overall Experience 
Rating:
5.0

The price was too high since I did rent two units. The second unit should have been discounted. Other than that, all went well.

ronald hargis  |  Overall Experience 
Rating:
5.0

All around excellence!!!

Jacqueline Portersmith  |  Overall Experience 
Rating:
5.0

Thank you very much

Vicky Pierre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nkeiah Butler  |  Overall Experience 
Rating:
5.0

I would like to give Tommy a special thank you for his consistent professional manner from the time I called needing help trying to the move-in online to remembering me when I arrived to the location. I want to bring special attention that I used Move & Go through U-haul's moving help to help unload the truck, which did not work at all. I had to tell him to leave, would strongly advise not using them Move & Go was terrible. Tommy let me know moving help are 3rd party and not connected directly with U-haul and how I needed to contact to put in a complaint. If it weren't for Tommy's helpfulness and foresight move in would have been a complete disaster. Again, thank you Tommy for your help I really appreciate it.

Cassandra Reid  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carlton Williamson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelia Burleson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DYONE DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Branch  |  First Impressions 
Rating:
5.0

The staff is very efficient professional and courteous. The facility is clean and very nice. I highly recommend this location.

Theresa Maske  |  First Impressions 
Rating:
5.0

Great 👍

Augustine DeGorl  |  Overall Experience 
Rating:
5.0

Mrs.Kathy at front desk was very kind and professional.

Rashonda Sanders  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Grady Culpepper  |  Overall Experience 
Rating:
5.0

Great staff and nice facility. Great customer service

George London  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kelly WHEAT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMARA FOFANA  |  Overall Experience 
Rating:
5.0

Thanks Great staff.

JOseph Prevo  |  Overall Experience 
Rating:
5.0

Thank you for a professional & clean environment.

Sheila Mosher  |  Overall Experience 
Rating:
5.0

The manager was so helpful and nice can’t remember his name he wear glasses short and slim with curly hair. But over all everyone was helpful and friendly

Kiara Solomon  |  Overall Experience 
Rating:
3.0

Had a few inconveniences but they were handled in a professional manner

Martica Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amber Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ruth Williams  |  Overall Experience 
Rating:
5.0

Na

sheena johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LEVON GRANTLING  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

La Shay Harvey  |  Overall Experience 
Rating:
5.0

This Uhaul location is the very clean and staff is friendly and helpful.

tiara barbary  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barbara watson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATALIE TERRELL  |  Overall Experience 
Rating:
5.0

Everybody was friendly and professional

RONALD JOHNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

enda bowman  |  Overall Experience 
Rating:
5.0

Extend the hours of access or giving new renters the first 24-hour access would be a great addition

keanna cheeley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

miguel Angel Bernabe Macias  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Carla Hudson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sonya Franklin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ralphie sanchez  |  Overall Experience 
Rating:
1.0

Try say I was sleep in storage unit because I was run a business from it

Calvin Artis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianna Stokes  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Dshuante Mosley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Demario A Newman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elvin Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shameka Cook  |  First Impressions 
Rating:
5.0

Just have someone check on the bathroom more often... But everyone has been great!

Alexandria Grimes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shakevia Robinson  |  Overall Experience 
Rating:
4.0

Service was great. The only thing I disliked about it was the elevator always had a very smell and sometimes made it hard to use it even though you didn’t have a choice. However, the customers service was top tier.

Surrayyah Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

juanita ford  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nicole Harris  |  Overall Experience 
Rating:
5.0

Great place,people and kept very clean and safe

Marsha Perry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

miguel Angel Bernabe Macias  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shakirah Harley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Philistia Simmons  |  First Impressions 
Rating:
5.0

All Good

ANDRE AARON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

april lawrence  |  Overall Experience 
Rating:
1.0

I will never use U haul again , I came to pay my storage on the day of auction would not give me a chance to pay , sold my items

SANDRITHA BEASLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Harris  |  Online Move In 
Rating:
5.0

There was a lock on the unit when I arrived. No one knew why, but it was handled swiftly and conveniently!

Pamela Odom  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LAKEISHA MCDONALD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Loretta Browman  |  Overall Experience 
Rating:
1.0

This storage was unprofessional, nasty. The workers were disrespectful and discriminative also falsified complaints against me and my family while moving. We were harassed every time we entered the property. I would not advise anyone to use this Uhaul to store anything.

Dazjanae Harris  |  Overall Experience 
Rating:
5.0

Staff members gave excellent service and were accommodating. They allowed me access to the bigger doors a little longer to make my move into the storage facility easier and for that I am very grateful!

Zanetta Justice  |  First Impressions 
Rating:
4.0

The staff was very professional and friendly.

Jacqueline colbert  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LaShunyne Wilkes  |  First Impressions 
Rating:
4.0

It would have been excellent had there been one -way trucks and hitches to pull my car. Unfortunately I had go to different locations and still wasn't able to pull my car. So I have to figure out a way to get back to Atlanta and bring my car back. Make no mistake though I love the customer service and the staff is the best of any U-Haul I've ever had the pleasure of dealing with... Thank Morrow U-Haul 1549 Mt Zion Rd., Morrow, Ga you guys ARE the BEST!

Valencia Dorsey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Loretta Browman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keyonna Biggs  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CANA-MORIAH BYRD  |  Overall Experience 
Rating:
5.0

I would definitely use this facility again

ANDRE AARON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Oglesby  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MELINA FRANKLIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAJOYCE KING  |  Overall Experience 
Rating:
5.0

The customer service representative was very informative and friendly. The storage was smaller than expected so I had to get 2 storages because they were out of what I needed at that location

Catherine Colton  |  First Impressions 
Rating:
3.0

The manager is rude. She has poor customer service skills.

Charlotte Muhammad  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Halona Barber  |  Overall Experience 
Rating:
5.0

God Bless America

Stewart Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon JENKINS  |  First Impressions 
Rating:
5.0

Knowledgeable and helpful

Pamela Freeman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jhada Griffin  |  Overall Experience 
Rating:
5.0

Thank you

WENDY DAVIS  |  Overall Experience 
Rating:
5.0

Other than my furniture having mold on it because I thought all of the units were climate control. The staff was wonderful about helping remove the molding furniture.

SHINITA FULLER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jemorie Nobles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lekisha howell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

james vick  |  First Impressions 
Rating:
5.0

Can't think of the gentleman name but he was really great help with everything

CONCHETTA WILLIAMS  |  First Impressions 
Rating:
1.0

Four pair of my shoes were stolen and no cared to look at the cameras at all no help what so ever

Tynesha Preau  |  Overall Experience 
Rating:
5.0

No sir.

EDMUNDO HUTCHISON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Anjelicia Murray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tabitha gooodwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAVEDA LONG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jaylen ponder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Princess Boyd  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lyndale Crawford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CANA-MORIAH BYRD  |  First Impressions 
Rating:
4.0

The man that helped us check in had great customer service. When we first came in we were not greeted and waited for awhile for assistance when it was at least 4 people behind the counter.

Miki Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALLESHA MONTS-HARRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KANIYA STIGGERS  |  Overall Experience 
Rating:
3.0

Due to location of my unit, it was to far to get to & over priced for the size!

Letitia Brown  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Loretta Browman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD SEWELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LINDA ROCKYMORE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaDonna Brazille  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rikayla lesane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doris RICHARDSON  |  First Impressions 
Rating:
1.0

This location is the worst! I have never dealt with more unprofessional people when it came to uhal and I’ve use your service when ever I move. I went in a requested a storage room which the next day when I came back to put my stuff in my storage I thought to get a bigger unit which was a extra $72.75 Well I end up having to go back to the original storage because the one they try to transfer me to was the last one up a size but it was already taking just not in the system. So I was told my money will go back to my card which did not happen. My next bill came up which I was already out the unit I didn’t keep it for the next month I already moved. So I called them the day the bill me and advise them hey miscommunication I’m not in that unit anymore and you guys just billed me. They agreed to refund me my fee that was charged which was the 58.00 and I ask them about my $72.75. He told me because it was a credit . When it was a payment off my card they can not refund me back my money which I was told it would be. Then he got out of character with me because of the question I was asking (Jeremiah Scoville) which made me angry because I tried to be as nice as I could but you want to make me the issue because I ask for a manager and ask you to get him on the phone and you tell me that’s not your job! Then proceeded to tell me you don’t have a button that will refund me my money it’s just in the system as a credit and the amount will just stay with uhal and I can use it at all. That’s do not even make Any sense!!! At all. You guys need to do a audit on the money they have brought in at that location as well as have unit occupy but not in your system because I went to a different Uhal and was told that was not correct and to reach out to cooperate. I file a disput with my credit company but I will not ever go back there !

Quanetra Edwards  |  Overall Experience 
Rating:
5.0

I loved my 2 years stay at Uhaul of Morrow!!! My belongings were well secured and I didn't have any major issues. The General Manager Jeremiah Scovile is the best to ever do business with! He cared for all of my storage and moving needs!

Shanta Alexander  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Taylor  |  Overall Experience 
Rating:
4.0

My refrigerator was full of mold but otherwise everything else was good.

Irene Lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brittany hood  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Chantrell Dauphine  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KANIYA STIGGERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RANDY MOODY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Haynes  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tiffany Shelton  |  Overall Experience 
Rating:
5.0

Well lit & secure facility, climate controlled, conveniently located, and hours are great!! The staff are really nice!

consuelo conner  |  First Impressions 
Rating:
5.0

All phases are excellent

Marcus Todd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sophia Hudson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAHMUD CHAM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felicia Lawson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES EVANS  |  Overall Experience 
Rating:
1.0

I did not move out or authorize anyone to move out on my behalf. I have paid my fees and was not contacted about any problems so im confused about why i am getting this survey

racquel green  |  Overall Experience 
Rating:
4.0

Thanks

DONTREALE BRIDGEFORTH  |  First Impressions 
Rating:
4.0

My experience was great until the moving day. My truck wasn't ready because customer hadn't returned it but unnecessary sacrifices had to be made on my end and NO MERCY was shown when it came to it being justified by U Haul. Ma'am its company rules???

tracy chalmers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shayla Weir  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Keith Manning  |  Overall Experience 
Rating:
5.0

want to think Jeremiah and his wife very good people

Mack Garnett Jr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMMY JORDAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela Colzie  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela Amerson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTHONY MORRELL  |  Overall Experience 
Rating:
5.0

I wish it was 24 hours or later hours to help late workers but i love Uhaul and the clean facilities

KIARA WORTHEN  |  First Impressions 
Rating:
4.0

Correction I cleaned out my storage on 11/14/2021 because the office was closed I had to call customer service who was rude and did not help me with my move out concern.

Nicole Berry  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MELVIN FLEMING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kevin blackmon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRADFORD FOSTEN  |  Overall Experience 
Rating:
5.0

The staff member that dealt with my case was on point and definitely took his role as Customer Service Representative seriously.

farrad furqan  |  First Impressions 
Rating:
5.0

Very good customer service

marcie wilson  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Danush Kahen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominque Henderson   |  Overall Experience 
Rating:
1.0

Your staff member were rude and nee to be written up. He has No Respect.

Sarah Whitehead  |  Overall Experience 
Rating:
3.0

I was happy with the fact that I only rented a storage for seven days and I was still charged the full amount. I expressed my concerns with the representative at the location but was unhappy with the answer, I will still be charged the full amount. I think this is wrong and we should be at least given back some of our money.

Dominique Boone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EUNECA FRYAR  |  Overall Experience 
Rating:
5.0

The experience was amazing Levi's Customer service was excellent! Only bad thing is I hate that when you go online and make a reservation it makes you think you locked in a unit but you didn't, they could still sell out. So make sure you call and check and then go up there to finalize paperwork to officially have the unit

Jon-Sheree Morris  |  First Impressions 
Rating:
1.0

Staff was the worst, I arrived every morning to grab my work things and got accused of sleeping in a unit. No one asked me anything nor called just put a lock on my locker because of what some one assumed. Terrible experience, had to miss a whole day of work changing my things to another storage

marcal ettison  |  Overall Experience 
Rating:
5.0

Jacob made sure things was right for me and my family

Jennifer Evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachel Stover  |  First Impressions 
Rating:
4.0

Paid for 24 houf

Ricky Hollingsworth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathlene Timmons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lora Buckley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeannette johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Gray  |  Overall Experience 
Rating:
5.0

The way I was helped at this location was some of the best service I have ever had. I will tell all my friends and family to use this location.

ALICE FEAGINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kiara Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Clay-Brown  |  Overall Experience 
Rating:
5.0

Don't remember the gentleman's name was very friendly and helpful

vicky jackson  |  First Impressions 
Rating:
4.0

Already paying fir a storage unit. There should be 24 access to the large aromatic doors and not just the small manual door.

SEAN SAVAGE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Reese  |  First Impressions 
Rating:
5.0

Jeremiah was excellent. The day we first came in the systems were down and we were on a tight schedule but Jeremiah made sure we got our storage unit and were able to get on our way. Thank you all.

JEFFERY DARLING  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

EDWARD ADAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashly McFadden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAMAR CORNISH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nakeem Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bibian norman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emma Velazquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIANNA MILLER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shirley Smith  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BRANDON LEE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominque Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antiono Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AARONIA SIMS  |  First Impressions 
Rating:
5.0

The Staff was Excellent and very helpful and knowledgeable

Kambria Echols  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jordan Brown   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorenzo Faust  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yolanda Taylor  |  Overall Experience 
Rating:
5.0

The customer service rep Justice was extremely helpful and pleasant. I found the experience with her very refreshing because Excellence in Customer Service is rare among the younger generation.

Irene Lewis  |  First Impressions 
Rating:
5.0

I appreciate your service

ULYSSES COCHRAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ariana thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SIERRA EALY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

aurryonn vorentheus  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monique Butler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

awdir israel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terri Scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SELENA GORDON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Willie Thompson  |  First Impressions 
Rating:
4.0

The person who checked me out was outstanding. He listened, he cared, and he went the extra mile with explaining different items we could use while moving into our new home.

Ashley Coleman  |  Overall Experience 
Rating:
1.0

Chris is VERY RUDE and UNPROFESSIONAL!! When I called to inform him that the amount of gas in the truck was , he was going back in forth me being argumentative and hung up in my face!!!!! I willl NEVER go there again and spend my money!!! If they are the last to have trucks a available again I will choose PENSKE or BIDGET!! I wish I could give this facility NO STARS!!!!!

Arnez Pratt  |  First Impressions 
Rating:
4.0

When its 24 hrs sliding door should be as well.

BRENDA ALLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myra Gary  |  Overall Experience 
Rating:
5.0

The assistant manager assisted me with procuring my storage and he was awesome! He was short-staffed but he still had a great attitude and was very helpful. I think his name was Jordan.

Darrel Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Talibah Muhammad  |  Overall Experience 
Rating:
4.0

Gabe could not have been nicer, as well as, the other gentleman on duty. Sorry, I didn’t get his name. Restroom was relatively clean, but there was NO tissue. Fortunately, I worked it out, but yikes! In spite of, it went well.

Patricia Bailey  |  First Impressions 
Rating:
5.0

Awesome staff that are patient, friendly and helpful. 💯

TRACI MOTON   |  Overall Experience 
Rating:
5.0

After leaving the Forest Park location which was a AWFUL experience the Morrow location was a breath of fresh air. Justice waited on me and was too pleasant. The Forest Park location was a totally different feel. I had reserved a storage unit but the young lady at the Tara blvd location put in the wrong date in(7/21 instead of (7/25). She advised me to call and change the date or go on line. After MANY attempts to call with no answer the location closed. I then changed it on line. When I went in on (7/22) I was informed the unit was rented YESTERDAY!! He said it was because I didn't call (which they don't answer the phone) plus (7/21) was not even over! Justice at the Morrow location was so friendly and helpful and changed my experience from the totally chaos I experienced at a whole other location. She deserves a raise!!!

Frankie Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lawanda Page  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD ADAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sakeeya Byrd  |  Online Move In 
Rating:
1.0

Jacob, the assistant manager, assured my U-boxes would be dropped for access on Saturday, July 17th by 8am. We spoke in-person on Monday, July 12th about dropping and accessing the boxes. When I arrived to UHaul on Mt. Zion the boxes had not been dropped for access. I was informed by Justice that the boxes wouldn’t be dropped that day. The Caucasian employee stated that Jacob was only an assistant manager and couldn’t schedule for a U-box to be dropped. After two hours of Justice making phone calls, she said that they could be dropped on Sunday, July 18th by 9am. On Sunday, July 18th I arrived at the location at 9:05am to my surprise employees in the back and a line of customers in front. It is 9:23am and the location is closed. Their opening hours on Sunday are 9am. DO NOT use this location.

Eboni Jones  |  First Impressions 
Rating:
5.0

Everyone was very nice and helpful

Rosaliend Perry   |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

RENELLE CAMSEL  |  Online Move In 
Rating:
5.0

The staff very helpful & friendly with everything. The experience was definitely the easiest part of my move.

katatheual dave  |  First Impressions 
Rating:
3.0

I move out on July 1 2021 not July 9 2021!!!

SHAKITA CROCKETT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNETH SAUNDERS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kia Scott  |  Overall Experience 
Rating:
5.0

Customer service representative was efficient and very helpful as well as knowledgeable.

Karen Pringle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miranda Parks  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paula zanders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim Crawford  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANDRE AARON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Demario A Newman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anise calloway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ULONCKA JACKSON  |  Overall Experience 
Rating:
5.0

Above and beyond awesome!!

Renee Flounory  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kim Marcus  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

valeria lewis-griffin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Carter  |  First Impressions 
Rating:
5.0

Jacob and Justice was SUPER AWESOME and Very Sweet! I came in panic mode and needed a storage and my truck I reserved all on a decent budget. And these two came through with absolutely and beyond Superior Customer Service! Thank you and I trust they will be rewarded and recognized, as the energy they displayed is almost extinct in business’s today. Thank You again to Jacob and Justice!

Nita Young  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Princess Boyd  |  First Impressions 
Rating:
4.0

The staff was nice and courteous however, I reserved a unit at another location. Upon my arrival to my location of choice, I was told the storage unit was not available and booked a unit at another location. Once I got the other storage location to check in and get my access card, the unit that was given to me was apparently a “ghost” unit and had a lock on it. So I then had to get another storage unit which was very inconvenient and too timely due to internal systems that were of no fault of the employees working. I encourage uhaul to examine the booking system used so that experiences such as mine do not occur.

TIFFANY WADE  |  First Impressions 
Rating:
3.0

Everything was good except the storage space I reserved wasn't available. So I had to pay more.

Tamiko Howard  |  First Impressions 
Rating:
5.0

yes of course i will it made me felt comfortable he was patient and helpful

shannon graham  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

rickey johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Broderick Mathews  |  Overall Experience 
Rating:
5.0

Jeremiah and his staff were great.Id just loss my God Father n Grand Mother.Which is why i needed storage.They had me smiling and laughing along with the other customers.I am greatful so greatful.Great service and when you're already going through you need great Customer Service.

kaydrian smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VALENTIN NAZARIO  |  First Impressions 
Rating:
4.0

Just would like to have after hours access. Other than that the staff was very helpful and friendly. I would definitely recommend this facility.

Shirell McDowell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Destinee Harris  |  Overall Experience 
Rating:
5.0

Good job thank you

juan rodriguez  |  First Impressions 
Rating:
5.0

From facility to staff I never in my 3 years using Uhaul in Morrowhad any issue. If anything came up ir problem the manager and staff handled things rapidly and professionally.

Julie Gray  |  First Impressions 
Rating:
5.0

Excellent service compared to Fozzie’s stores. Will give this location my business before anyone.

SIERRA EALY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SUZETTE BROWNE POGUE  |  Overall Experience 
Rating:
5.0

Great customer service, accessible units. Well-lit, friendly, overall great experience.

Collin Eccleston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kim Marcus  |  First Impressions 
Rating:
5.0

I would recommend anyone to Uhaul it’s very convenient.

phyllis bowden  |  Overall Experience 
Rating:
4.0

Very kind staff

aaron roberts  |  First Impressions 
Rating:
5.0

The assistant manager was really help and understanding. He had his hands full but I felt like I was helped very well. Great job guy!!!!

deja albatin  |  First Impressions 
Rating:
5.0

Excellent customer service! The manager is amazing!!

Sharnell Person  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

karen phillips  |  First Impressions 
Rating:
5.0

When I first got the storage unit Dante was an amazing help to me, then at the end when I was moving out, Jacob was just as amazing!!!! Will definitely use them again when needed in the future!!!!

Shekinah Gladman  |  Overall Experience 
Rating:
5.0

The staff was super nice and helpful.

Carol Bentley  |  First Impressions 
Rating:
5.0

The manager is a super guy knowledgeable professional and courteous very nice white American young man thank you Mr. King

ROBERT KING  |  First Impressions 
Rating:
5.0

Jacob was the best

KESHA HARDNETT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brice wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shantonia Tilghman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

venezia outlaw  |  Overall Experience 
Rating:
5.0

I’ll always choose this location for my storage needs. The customer service here is top notch!!!

Marshall Thornton  |  Overall Experience 
Rating:
5.0

Thank You for a Quality, Professional & Friendly Experience!!!!!! 😊

donna Murray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashly McFadden  |  First Impressions 
Rating:
5.0

I will always use UHaul. Personnel are exceptionally helpful and personable. I felt my belongings were safe and secure. Thank you Jeremiah and UHaul.

constance scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natasha Cecil  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEROME CHISOLM  |  Online Move In 
Rating:
5.0

When trying to contact the location the call always went to the reservation line. You could not get through to the office.

Carl Fortier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Gibbs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Halona Barber  |  First Impressions 
Rating:
4.0

The move out date is incorrect. I moved out on Sat May 1st, 2021. At around 10 am. They said the computer was down.

janelle andrews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheneaka pugh  |  Overall Experience 
Rating:
5.0

Everyone was amazingly courteous and helpful. Very professional.

Eugenia Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carol palmer  |  Overall Experience 
Rating:
2.0

Due to customer service I have to give you a below average.. was charged double and still waiting on a call back and a refund.

Natasha Dorichemond  |  Overall Experience 
Rating:
5.0

My wife and I love this Mount Zion team from Jeremiah on down to the newest employees. They always get you squared away quickly. They also let you know options to help you save time and money. My storage always feels like home.

DeWayne Owens  |  Overall Experience 
Rating:
5.0

Thank you for securing my belongings.

Stephanie Metcalf  |  Overall Experience 
Rating:
5.0

Customer Service is absolutely amazing from Jacob!! I would recommend this company and facility to my university peers! Thank you!

Tenesea Thornton  |  First Impressions 
Rating:
5.0

They went above and beyond to help.

Britnay Ingram  |  First Impressions 
Rating:
5.0

Love the facility. Need more than one elevator.

BRENDA ALLEN  |  First Impressions 
Rating:
5.0

Great

Lana Long  |  Overall Experience 
Rating:
5.0

Great customer service and super easy move in/out. Would recommend for sure

Raylin Kelly  |  Overall Experience 
Rating:
5.0

From start to finish this experience was more than wonderful. Keep up the good work if I could give more than 5 stars I would

tiffanie higgins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvonne McGarity  |  First Impressions 
Rating:
5.0

I have no regrets storing my personal items here between moves .

Wanda Norman  |  Overall Experience 
Rating:
5.0

I have been a storage and equipment rental customer for 2 years at this location. The General Manager Mr. Scoville and his staff has been the most professional dealership that I have seen. Unbelievable customer service. Staff is very friendly and accommodating. Would definitely recommend this facility for any UHaul needs.

Michael Spradling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ghetty hilaire  |  Overall Experience 
Rating:
5.0

Management and staff are extremely amazing people. They turned my bad day into the best day. They're wonderful. I'd definitely go back.

TENNILLE WILBUR  |  Overall Experience 
Rating:
5.0

I have had a wonderful experience with U-Haul from boxes to storage... I will continue to use them in the future as needed.

Terri Scott  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Donnell Mcknight  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shekinah Gladman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerreshia Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Regina Mason  |  Overall Experience 
Rating:
5.0

The manager and staff were very helpful and friendly. I had my storage for a year and a half. I appreciate it for keeping the area clean. The only thing i didnt like is that they close the storage early, and some people come late from work and we cant get there on time to get something out of the storage. But besides that i love it there and the only reason i left is because i move to a different county. Thank you all for everything and this wonderful experience.

Glorianne Batista Pagan  |  Overall Experience 
Rating:
3.0

My mattress has water damage. Please see pic

Tina Saunders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Callie Strickland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robin peck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo Arroyo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheryl Bryant  |  Overall Experience 
Rating:
5.0

During my time I've had no issues during my rental time. The staff was always nice and friendly. Thanks,

Eric Jenkins  |  Overall Experience 
Rating:
5.0

The young that took care of me was very helpful. I can't remember his name but if you check your records you'll see his name. First name started with a J & he's 24 years old. He did an outstanding job!

George Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Burwell  |  Overall Experience 
Rating:
5.0

The staff was great

Erika Brown  |  Overall Experience 
Rating:
5.0

Mr Deboe was very patient and helpful. Even walked me to my unit and addressed how to access it, how the alarm works, the amount due each month and gave advanced notice of auto pay each month. Great customer service and you get what you pay for and for that I'm a happy customer.

Shanel Carter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOSHUA MUNROE  |  First Impressions 
Rating:
4.0

Always have a great experience with the staff. And the facilities when I come.

KimiNicole Culbreath  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Van Bass  |  Online Move In 
Rating:
5.0

Jeremiah, Gabby, and George provided me with the best first time experience.

Erika Brown  |  First Impressions 
Rating:
4.0

I moved in on Christmas day when the office was closed. Unfortunately, the unit that was set up for me still had a company lock on it when I arrived, which left it inaccessible. Therefore, I was extremely inconvenienced during move-in.

LORI HARVEY  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jerreshia Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LISA WALCOTT  |  First Impressions 
Rating:
5.0

I don’t remember his name but the guy who set up my storage and closed it out was phenomenal

Fredisha Kindred  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Ingram  |  Overall Experience 
Rating:
5.0

All staff was very professional, helpful and understanding. Always went the extra mile to make sure our things were safe , property was clean and all equipment for moving in and out was available. Thank you all for a wonderful experience.

rachel bateman  |  Overall Experience 
Rating:
5.0

I found the U-Haul facilities to be bright, clean and attractive. I felt confident leaving my belongings there. The staff was exceptional. They were personable and very accommodating.

constance scott  |  First Impressions 
Rating:
5.0

Thanks for everything..go Steelers 💛💛🖤🖤

LaKea Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Clark  |  Overall Experience 
Rating:
5.0

Keep up the good work thanks

Brianna Cullins  |  Overall Experience 
Rating:
5.0

The customer service was Excellent and the facility was very clean. I will definitely use you guy's again for any moving needs. Thank you so much 😊

ULONCKA JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa Acoff  |  First Impressions 
Rating:
5.0

The staff were very helpful during my moving transition. Great job to everyone.

Jamelle Smith  |  First Impressions 
Rating:
5.0

The workers re GREAT !!!!!!

Veronica Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Gartrell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

khadijah bodiford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRAVENA HAWKINS  |  Overall Experience 
Rating:
5.0

I was attended to by a staff who listened, showed me the space and made sure I had a terrific move-in experience. He was very friendly and I felt comfortable dealing with him. Thanks!

Akinwale Shenbanjo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Woods  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa Downs  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stephanie Ramos  |  First Impressions 
Rating:
5.0

Dominic was super professional and kind. He answered all the questions I had and was very thorough too! He deserves a great appreciation for a Job well done. Thanks Ms Roberts Jonesboro GA.

Debra McCary Roberts  |  First Impressions 
Rating:
5.0

The guys were very nice

Karen Elliott  |  First Impressions 
Rating:
5.0

Everything was wonderful accept for a musty smell in the elevator! The staff was very friendly and helpful!

Shayna Provost  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEMETRIA NEAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kizzie moorer  |  Overall Experience 
Rating:
5.0

Great facility and staff

HENRY BLEACH  |  Overall Experience 
Rating:
5.0

excellent

JAMES DUMAS  |  First Impressions 
Rating:
5.0

Thanks for the clean safe place to keep my property in great condition

James Jeffreys  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLESHA MONTS-HARRIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

valencia evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mitchell Deboe  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

wilbert searcy jr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

willie suggs  |  Overall Experience 
Rating:
1.0

The storage facility itself was fine - it's clean and well lit, However; the customer service upon check out was absolutely horrible. Frankly, the service didn't match the facility.

CHAMMON BROOKS  |  Overall Experience 
Rating:
3.0

Dominique is an excellent employee always professional and helpful but that manager is terrible aweful at customer rude when speaking with service.His name is Jeremy I believe

Myrna Thompson  |  Overall Experience 
Rating:
5.0

Great crew, really clean and efficient

Cathy Steele  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tomeica THOMAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

abiodun ige  |  First Impressions 
Rating:
5.0

Clean Secure Staff available

Shaquaya Lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ciara Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jaqulla gilkes  |  Overall Experience 
Rating:
5.0

Everyone was so helpful and very nice and accommodating . You couldn’t ask for a better staff. Thank you to the crew at Mt. Zion U-Haul

pamela madyun  |  Overall Experience 
Rating:
5.0

Everything was great!!

morgan Albritton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

zsa zsa davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY MIDGETTE  |  Overall Experience 
Rating:
1.0

My bank account has been incorrectly drafted by U-Haul and is now overdrafts and in danger in be charged a 35.00 over draft fee by the bank. I have spoken to the manager at this location, he promised the charges would be reversed, nothing as of today, I need to hear back from someone quick.

gwen willis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fredisha Kindred  |  First Impressions 
Rating:
5.0

My contact at U-Haul in Morrow, GA was Dominic. He was very helpful and accommodating. Our move from Gainesville was difficult and we had to move around the schedule of events that changed before our Friday. Considering we had some unknowns Dominic was able to take the stress away by giving our contents a place to land until things became clear restarting our move in date.

Brett Rodney  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tiara Harris  |  First Impressions 
Rating:
4.0

I actually made my reservation through the Lake City u haul location. They were really helpful with getting a cargo van and storage unit secured. I like that the security is top notch.

PAMELA HERRING  |  First Impressions 
Rating:
5.0

The employees were helpful and willing to assist to ensure customer satisfaction.

chanelle ball  |  Overall Experience 
Rating:
5.0

My initial contact with the Southlake Self-Storage was a positive and pleasant one. I appreciate the professionalism and friendliness of Josh and Dominick. Thank you!

Carole Malik  |  First Impressions 
Rating:
5.0

I Appreciate you guys for Your Professionalism and Caring Hearts..It was definitely unforgettable.I definitely will Share my Awesome experience with others If I ever neeto move or store anything, You will be the First to get my business .Mount Zion Staff is Amazing.They need a raise because they go over and beyond to make sure you are accommodated..Superb Customer Service!!

Felicia Mathis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSE RIVERA  |  Overall Experience 
Rating:
5.0

I was very pleased.

Fabian Carroll  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kia Scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aubréy Deloney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMEKA MAXWELL  |  First Impressions 
Rating:
5.0

Very pleased with the professional and outgoing attitude of the team. Facility was always clean and secure. No safety concerns while visiting the facility and my storage when needing to go at night.

cassandra bell  |  Overall Experience 
Rating:
1.0

Was over charged for the unit. Was told it would be refunded upon moving out. They decided to leave it as a credit. Called the 800 #. Was told the facility has to refund it and someone would call me from there. Never happened. Went back there, was told GM will look into it and get back to you. A lot of run around, no resolution.

jhonny williams  |  Overall Experience 
Rating:
5.0

This is the first time my husband and I have used any storage facility so we have no other facility to compare it to, however, we can say the experience was smooth and exceeded our expectations. The quality customer service from EVERY team member was AWESOME! The bathroom spotless & smelled like my bathroom at home with pleasant scent. I would definitely recommend the storage in Morrow GA!

angel mcswain  |  Overall Experience 
Rating:
5.0

The Customer Service Here Is Overrated These Guys and Gals Are Magnificent

cassandra covington  |  Overall Experience 
Rating:
5.0

The customer service that was provided by each employee was excellent. Our questions were answered and the staff was pleasant. They worked efficiently to get us in and out!

angel mcswain  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marci Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wanda harvey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

desmond colston  |  First Impressions 
Rating:
5.0

This has been my greatest experience with U-haul in 15+ years! Jeremiah and his staff are absolutely "AMAZING!!!" This is customer service at it's finest!!! They made sure that our every need was taken care of and helped my family and I during a very difficult transition process during COVID-19. This Uhaul location on Mt. Zion is beyond clean, "spotless" and an absolute "Blessing!" Thanking God that we choose this location! We will continue to do business at this location for a very long-time! Thank you all again! God Bless!

Gervin Mcdaniel  |  Overall Experience 
Rating:
5.0

Thanks for a great experience. 💯 = Awesome customer service every time. ~ 🅰➕ I will miss Jeremiah, Dominic & Roderick because they became like family to me in Morrow. 💜

Traci Moton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tusonah Birmingham  |  Overall Experience 
Rating:
4.0

The only thing I would say is to have more staff available on my move out day I had to wait in line 45 minutes because it was only one worker ... and sadly it was the same way on move in day there never enough staff present

Tore'Anna Dwight  |  Overall Experience 
Rating:
5.0

No issues or complaints, would definitely use them again

Ian Wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wanda harvey  |  First Impressions 
Rating:
5.0

Staff and facility is excellent. Dominick and the rest of the staff is real chill and helpful. Thank you guys. If I ever need storage again and i’m in the area you would be my go to. I felt like my things were safe

rodney walker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Phylenthia Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Flora Brown  |  Overall Experience 
Rating:
5.0

Lavon. I think that his name. He signed me up. His customer service was amazing. I got a bigger unit because he was so knowledgeable. Thanks for everything.

Scherezaad Mullgrav  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

catherine stockes  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Phylenthia Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Merideth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cassandra covington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Shipp  |  Overall Experience 
Rating:
5.0

The customer service provided was excellent and would recommend others to patronize this location.

chanelle ball  |  First Impressions 
Rating:
1.0

Horrible customer service. Even after settlement this facility sold my belongings into auction. They are inconsiderate they give false information.

Lisa Burrell  |  Overall Experience 
Rating:
5.0

Everyone was very professional and the move was very smooth

Lanita Douglas  |  First Impressions 
Rating:
5.0

Everything was fine

cherly battle  |  Overall Experience 
Rating:
5.0

Great Customer Service With A Wonderful Sense Of Humor

Sabrina Williams  |  First Impressions 
Rating:
2.0

The rental TRUCK was a absolute NIGHTMARE!!! Travelling from Atlanta to Biloxi in a truck where transmission went out on me...ONLY by the GRACE of GOD did this truck break down in front of my new apar

Bobbie Richardson  |  Overall Experience 
Rating:
5.0

When I arrived at U- Haul I was greeted by Dominic he has helped in so many ways, he have been so patient with me.When I tell you Dominic was a sales clerk from heaven that alone is an understatement.

Madinah Alomar  |  Overall Experience 
Rating:
5.0

Wonderful facility with great staff.

Christopher Current  |  Overall Experience 
Rating:
5.0

Staff was extremely nice and helpful

Christine Prusha  |  First Impressions 
Rating:
5.0

The staff was courteous and helpful. The equipment was ready.

Monica Jenkins  |  Overall Experience 
Rating:
5.0

Very well maintained

Desmond Colston  |  Overall Experience 
Rating:
5.0

Excellent customer service

ANTHONY MIDGETTE  |  First Impressions 
Rating:
2.0

I really hate that my card malfunctioned at night . I made sure to swipe out but when we came back with more stuff they said site is closed access denied

Stacey smith  |  First Impressions 
Rating:
5.0

Was treated very well and given complete tour of facility. Good instruction on how to proceed.

Victor Lawerance  |  First Impressions 
Rating:
5.0

All the staff were professional, nice and accomidating. Very helpful in addition to being well prepared.

Kenneth Miller  |  First Impressions 
Rating:
5.0

Workers were professional and able to assist with all questions.

Christopher Current  |  First Impressions 
Rating:
4.0

Dominick and Kenneth made sure my experience was smooth. Kenneth made sure i had all of my moving supplies and Dominick made sure that a had a unit on the floor i requested when i made my reservation.

Tiffany Allen  |  First Impressions 
Rating:
5.0

This U-Haul Storage was the best, I would recommend this facility to anyone who is looking for the best, I was never worry about my safety when I enter my unit, my experience was great, Thank You!!!

larnell spearman  |  Overall Experience 
Rating:
5.0

Thanks for a great experience

janice sales  |  Overall Experience 
Rating:
5.0

Wonderful, clean well maintained facility!!!

Akira Evans  |  First Impressions 
Rating:
4.0

Great staff

TIFFANY LOGAN  |  Overall Experience 
Rating:
5.0

I received outstanding customer service. I am storing my personal property and things of value to me. The customer service I received has been valued.

VIVIAN HAYNES  |  First Impressions 
Rating:
5.0

I would recommend the service at the Southlake location. Justin was great and helped when the people at the Hwy 85 location would. The hwy 85 location is trash!

shakira ballantyne  |  Overall Experience 
Rating:
3.0

Dominic was very helpful

Latonya Rojas  |  First Impressions 
Rating:
3.0

Assigned the wrong unit, promised a return call & didn't receive it. Went in person to move to correct unit, was advised to remain in current unit. I was billed for a larger unit. Decided to cancel.

Tanisha Lee  |  Overall Experience 
Rating:
5.0

I love the new Uhaul Location. There's an outstanding team of storage agent that work there. They were very professional and knowledgeable when I came in to rent my storage unit.

SOPHIA WINDSOR  |  First Impressions 
Rating:
5.0

Had a pleasent experience. Very friendly service and most helpful staff. Preston Wragg was superb and i would recommend this location for anyone looking for a complete Uhaul experience.

Edgar Garcia  |  First Impressions 
Rating:
5.0

Would come back agsin...Thanks

JACQUELYN STONE  |  Overall Experience 
Rating:
1.0

Had the worst move out experience. I reserved a truck at the location for move out and asked for 24 hrs access on the 18th. Neither was done. My move out was horrible, to say the least. Unprofessional

KIMALYA CLUNIS  |  Overall Experience 
Rating:
5.0

Awesome facility and wonderful service from the staff

Nicola Walters  |  Overall Experience 
Rating:
3.0

No major complaints

Emmanuella -Carr  |  Overall Experience 
Rating:
1.0

Will not go to this store ever.

Ketasha Williams  |  Overall Experience 
Rating:
5.0

Everyone was very helpful an good energy . Keep up the good work!!!

Rahmel Reme  |  First Impressions 
Rating:
5.0

All the employees at this location are very helpful and I will definitely come back to this location if needed.

Tammica Harris  |  First Impressions 
Rating:
5.0

Employee very friendly and helpful

Lyndia Parrott  |  First Impressions 
Rating:
4.0

one bathroom was not clean .

jamie wilson  |  First Impressions 
Rating:
2.0

Some Poor customer service, higher prices then I’ve paid in both Florida and Alabama. Convenient location, One teammate in particular was great! Super helpful with everything.

Johnathon Smith  |  Overall Experience 
Rating:
3.0

During my time there I was often bullied into thinking I was about to receive a lien from Jeremiah the GM Wife I did not like it Often when I came there I was hindered from using the restroom by fozz

Mernette Ellis  |  Overall Experience 
Rating:
5.0

Terrific service!

Milton Albritton  |  Overall Experience 
Rating:
5.0

manager and his coworker was excellent

Nicola Walters  |  First Impressions 
Rating:
5.0

Great setup. Love the easy access.

Charlisa Thornton  |  First Impressions 
Rating:
5.0

Great customer service

Krystal Horsford  |  Overall Experience 
Rating:
5.0

Very nice

Edwin Rodriguez  |  Overall Experience 
Rating:
5.0

The two young gentlemen/employees gave superb customer service. Thank you.

salih abdur-rasheed  |  First Impressions 
Rating:
5.0

N/A

nicole miller  |  Overall Experience 
Rating:
5.0

Great

Florida Johnson  |  First Impressions 
Rating:
5.0

The store on MT Zion I give them Thumbs Up There are very professional they helped me and my family out very well I will tell everybody about You all Thanks Very much

shirley Daniels  |  First Impressions 
Rating:
4.0

The customer service was great

Alicia Pruitt  |  First Impressions 
Rating:
1.0

I placed a reservation for a U-Haul truck and storage. I was able to ren and check out my truck but when I came to get my storage it was the wrong size so a rep help change it but it was on the 2nd

Nicole Williams  |  First Impressions 
Rating:
5.0

This location was by far the most helpful U-Haul location I’ve ever used. They were friendly, enthusiastic, and very professional. The GM Jeremiah helped me with drop-off location switch.

Tyler Ellis  |  First Impressions 
Rating:
4.0

Love newer location .the guy that set up the storage missed out on informing me of a lot of information but security wise ,i do feel as though my possessions are in good hands. I am glad i chose this

GERRA SIMMONS  |  First Impressions 
Rating:
5.0

Very clean and well-maintained.

KEASHA KINNEY  |  Overall Experience 
Rating:
5.0

Associates were very helpful and made my experience great

Lanaifran Beverly  |  First Impressions 
Rating:
5.0

Great facility

Akinwale Shenbanjo  |  Overall Experience 
Rating:
5.0

Very friendly staff, clean and comfortable

Veronica Coverson  |  Overall Experience 
Rating:
5.0

AWESOME, AWESOME, AWESOME!!!

Jacqueline Wilcox  |  Overall Experience 
Rating:
5.0

Excellent!

robert wuerstlin  |  Overall Experience 
Rating:
5.0

Excellent delivery service. I highly reccommmend.

Rose McCusker  |  Overall Experience 
Rating:
1.0

So glad to be out of there

Peggy Graham  |  Overall Experience 
Rating:
5.0

Jeremiah and his team are first rate!

Aaron Beck  |  Overall Experience 
Rating:
5.0

The entire staff was very professional at all times and always assisted me in every need that I had

Alicia Battle  |  Overall Experience 
Rating:
4.0

I had to wait for a long time, but service was extremely good.

GUSTINA CASTELLO  |  First Impressions 
Rating:
2.0

After I told the office I would be in on a certain day to pay my bill they called me every few days leading to that day Gabriel even went back and forth with me over the phone not great service

George Wheeler  |  Overall Experience 
Rating:
5.0

They charged me a $30 service fee when I returned the truck well over the amount at starting point.

monique peek  |  Overall Experience 
Rating:
5.0

Great service!!!😁

Tracy Oliver  |  First Impressions 
Rating:
4.0

Staff was great. Location is spotless. My only complaint is that at 9 am on Saturday the line of customers was very long. One more employee working the counter would have helped the 2 that were there.

Rhonda Peppers  |  First Impressions 
Rating:
4.0

The units are priced too high

Jacqueline Lewis  |  Overall Experience 
Rating:
5.0

GABBY WAS EXTREMELY HELPFUL..AND SUPER NICE!!!!

Corine Foster  |  First Impressions 
Rating:
5.0

I absolutely love this location! Not only was the location exceptionally nice & always clean, but the staff was always professional, courteous and very helpful!

Roosevelt Neely  |  Overall Experience 
Rating:
2.0

Fuzzy the rep was rude when asking different questions about the different sizes of trucks and storage. He lack patience and it shows in his customer service. Also the wait is very long inside .

LaShawn McNair  |  First Impressions 
Rating:
4.0

We had a ubox at my house so we never were at the facility but it made me answer the questions. Reserving the box, drop off and pick up was easy

Jack Curry  |  Overall Experience 
Rating:
5.0

My experience at U-Haul regarding staff (pleasant and professional), facility (clean and secure), and location was outstanding. Thank you U-Haul staff for a job well done.

sharlene vines  |  Overall Experience 
Rating:
5.0

Great facility. I have no worries about the safety of my belongings. The storage facility is clean, well lit with lots of state of the art security. The staff is very courteous. Great experience.

Michael Spradling  |  First Impressions 
Rating:
5.0

The staff was friendly and thorough.

KEASHA KINNEY  |  First Impressions 
Rating:
5.0

This is by far the best U-haul experience I’ve ever had. The location as well as the assistance given by all staff met and exceeded my expectations. I will always refer individuals to this location.

Monae Watkins  |  First Impressions 
Rating:
5.0

Thanks for everything

Laketa Boone  |  Overall Experience 
Rating:
5.0

Thanks

vickie clemons  |  Overall Experience 
Rating:
3.0

For the most part, the staff was friendly, knowledgeable and prompt. The day I moved out of the unit though, service wasn't so quick.

LINDA HAYES  |  Overall Experience 
Rating:
5.0

Friendly service

Sharon Holder  |  Reservation 
Rating:
4.0

When I first came I was stressed and very upset but at the end of the day my services were met. I appreciate your services at South Lake Uhaul in Morrow thank you

Vivian henry  |  Overall Experience 
Rating:
5.0

Darlene at the Morrow location was fantastic. She was friendly and helpful. She delivered the boxes in the cold pouring rain and had a smile on her face. Great experience!

HELEN GRAZIADEI  |  Overall Experience 
Rating:
5.0

Store manager was nice made a bad situation better.

FEDONA DAVIS  |  Reservation 
Rating:
5.0

Welcome to the neighborhood! 😁 Nice, new facility; always clean and well stocked; with a friendly & helpful staff! Thx Becky & Jeremiah for A+ customer service! 💯 Keep Up The Great Work Team! 🅰➕

Traci Moton  |  Reservation 
Rating:
3.0

Discounting the dead roaches littered around on the floor, I'd say it's quite a neat storage facility. The only issue I have, is that I was not told of the lack of temperature control.

Jordan Banjo Johnson  |  Overall Experience 
Rating:
5.0

My experience was great....thank you

KATHY BOWEN  |  Reservation 
Rating:
1.0

I was very unsatisfied with the U-Haul. I was missed lead it I was given the wrong instructions and then I got charge for extra mileage that was not post to be taking off

Vivian henry  |  Reservation 
Rating:
5.0

Guest service was amazing.

Tinesha Franklin  |  Reservation 
Rating:
5.0

Darlene, Ubox, was great and very professional.

Cecily Monroe  |  Overall Experience 
Rating:
5.0

They have very great customer service!!

Candace Cochran  |  Overall Experience 
Rating:
5.0

Convenient & know there job

Karen Lickteig  |  Reservation 
Rating:
5.0

Everyone I've encountered at the facility was awesome

LACHERYL MUHAMMAD  |  Overall Experience 
Rating:
4.0

The office was clean. The storage facility did not get swept too often. Other feedback, please give customer option to see/walk trough storage unit location (1st or 2nd floor) prior to renting.

TWANA JONES  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and very helpful. I really appreciate good customer service.

pamela madyun  |  Reservation 
Rating:
4.0

Long wait for service, otherwise, excellent service.

GUSTINA CASTELLO  |  Overall Experience 
Rating:
3.0

Everything was fine

brittany hardy  |  Overall Experience 
Rating:
1.0

If this was the last storage facility i would donate all my things to charity! The manager Jeremiah scoville was rude and insulting! I emailed about his behavior never got a follow call from his boss

Marlon Thomas  |  Overall Experience 
Rating:
5.0

Excellent service very knowledgeable general manager extremely helpful Thanks u haul @ Morrow GA

courtney tulloch  |  Overall Experience 
Rating:
5.0

The people at this store were the best people to me. Fozzy went beyond,and above. This was my first day in Alt. He helped me so much. I thank him so much.

Charlie Bourne  |  Reservation 
Rating:
3.0

Roaches roaches roaches

barry wigfall  |  Overall Experience 
Rating:
5.0

I had an excellent experience with the staff and facility!

Travet Witherspoon  |  Overall Experience 
Rating:
3.0

Call center reps were horrible when communication with customers and Mgr’s.

D'Anna brand  |  Overall Experience 
Rating:
4.0

none

betty simmons  |  Overall Experience 
Rating:
4.0

It was a good experience. Everyone was helpful.

PATRICE SAFFOLD  |  Reservation 
Rating:
4.0

Good service

GUSTINA CASTELLO  |  Reservation 
Rating:
5.0

The staff there was very helpful very great hospitality management team was great and I want to thank I believe his name is mr. Fuzzy great job

Annette Campbell  |  Overall Experience 
Rating:
4.0

Z

Mark Quackenbush  |  Overall Experience 
Rating:
5.0

Excellent location, clean and great customer service.

frank Adams  |  Overall Experience 
Rating:
5.0

I love this place and I will always come back

ROBYN PAYNE  |  Overall Experience 
Rating:
1.0

It was very frustrating and time consuming trying to arrange to get the pods delivered to my house. The staff was not knowledgeable of pricing for delivery and unloading and was very unhelpful

Debby Southard  |  Overall Experience 
Rating:
5.0

The storage facility was very clean and well maintained. The staff was excellent.

Leteshia Campbell  |  Overall Experience 
Rating:
5.0

Really great service and they were very understanding of your situation.

Morreys Grier  |  Overall Experience 
Rating:
5.0

Great Facility I was very pleased

RAVEN BAILEY  |  Overall Experience 
No reviews have been submitted for this location.

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