Very good customer service
Coenraad K
Pack & Ship
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yankton, SD 57078
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe staff and office were fine, nice even, but they didn't have the trailer I reserved, and the truck I reserved was a 25' and I only got a 20'. They also didn't tell me I was dropping off the rental at a different location, which would have been good information since I had to leave my vehicle there without the trailer.
Shawn NThey were more than helpful, thank you!!
Ashley RThe guy running this place is amazing. Just the friendliest, most helpful dude ever. So completely chill, instantly set me at ease, and went out of his way to explain everything, and was patient with my questions. Can't say enough good things about him; I'd go out of my way to pick up from here, if I were still in Yankton. Of course, U-haul itself is terrible. The truck got around 9mi to the gallon, and you can't do a check-in online, because U-haul pushes it's app, which uses mobile data, which I don't have. You'd think there'd at least be a courtesy wifi or something... But, thankfully, the guy here took care of me, so again, made it a wonderful experience. Always so nice to be surprised by folks!
Saul SI think it's BS that I was charged for 3 rental periods when the only reason I picked the trailer up when I did was because the location closes in the middle of the afternoon. I returned it in 2 useful periods, as I wouldn't have even picked it up before Friday evening if the place wasn't going to close.
Merrick M