It wasn't clear where to drop it off. It was a gas station. There wasn't a U-Haul sign, or wasn't one that I saw. Eventually, some guy came running out of the convenience store and told me where to park it. He said he couldn't help because he was the only one working. He wasn't wearing anything to identify that he worked there. It was very confusing. I parked the trailer and left. I took a picture because I had nothing to verify that I actually dropped it off. Fortunately, I did receive an email confirmation, but it had an additional $20 charge for an additional day!!??
TAMMY D
Ameristop Wilmington
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Wilmington, OH 45177
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Counter help was very friendly, and knowledgeable
JOHN MInternet or connection to uhaul main site delayed pickup by a few minutes. Clerk tried several different ways to access and connection kept dropping, so he was unable to complete the transaction until it finally came back.
Jennifer MI would literally be friendly not treat people like their dollar signs and I would understand if people are paying for a service and continue to pay for the service to be nicer and not be straight asses
Robert ADirections to pick up at gas station rather than the address provided.
JAMES M