Though returning the vehicle went fine, I was really unhappy with the customer service in the store. I had to wait in line for almost an hour when there was only one couple in front of me in line behind the person being helped when I came in. I wanted to return some moving equipment that I bought at the UHaul in Maryland before my move because I hadn't ended up using it and the UHaul in Maryland assured me I would be able to return it to any location. The Wilmington customer service rep told me that I couldn't return things to a different UHaul than I bought them at unless it was for store credit and when I threatened to inquire further with the other location and get legal help, he caved and let me return it for money back. I felt irritated and like they had tried to swindle me.
Alquiler de remolques y remolcado en Wilmington, MA en U-Haul Moving & Storage of Wilmington
¿Te mudas de o a Wilmington, MA? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Wilmington, MA 01887 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Wilmington, MA
Remolques de carga
Los remolques de carga en Wilmington, MA son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of Wilmington!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Wilmington, MA 01887. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of Wilmington proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Wilmington, MA y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Wilmington, MA en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
The staff were helpful and friendly. I would have appreciated if staff were wearing masks (none was). The onus should not be entirely on the customer to self-protect, and masks at both ends has been shown to significantly decrease the possible risk of CoViD transmission. U-Haul should have a policy for this, as do other commercial chains.
We rented a cargo van from this location. Although they knew that the van had a profound odor of urine, they put a 'hanging tree' over the rear view mirror and gave it to us. When I called UHaul to report this, I was on hold for 20 minutes. I finally spoke to someone who said they would include it in the notes for the case and I would receive some type of compensation for the EXTREME discomfort and disgust of riding in a toilet for four hours. We had to have the window open and the AC on. Although we had initially rented the van for 24 hours, we returned it within four. There was no compensation on our bill, we were charged 86.00 for a van we rented for four hours and drove 55 miles. To say that I am utterly disappointed is an understatement.
I really appreciate the attentive help from everyone at this location.
Adrian is a take charge customer driven associate. Very helpful and courteous.
Clean, well stocked shop..Quick check-in and out...Trisha was professional and extremely helpful,,, Highly recommend this location
Smelled of smoke and dirty and not sanitary or cleaned also didn't get sanitizer and got charged insurance when said no three times and took over hour just to pick up truck employee was more worried bout complaining
The service was great and the agent, Adrian Booker, did a great job for me. The van was ready when I arrived and was spotless. The mileage in the final invoice was accurate. I have recommended this location to friends in the past and will be back.
I think you need to give out printed copies of the contract at pickup. I always check my encase there is a problem while using the equipment and If I need to show prof of usage for the equipment. The sales person told me it was texted and emailed to me. I though that was good. Then later in the day when I went to check the contract to confirm the return time I found out that I could not open/read the attachments to the email. I appears that however you are encoding them I doesn't work on my I-phone.
The overall service, knowledge and quick pick up was excellent. I'm not sure who the associate was, but he was great.
only problem is I was told my key was located in a lockbox and then there was no lockbox and I had to go into the store. Even the employees were confused.
Manager was super friendly and competent. My best experience in years at this or any uhaul location.
Not all employees were wearing masks. Not all customers in the store were wearing masks. It was stressful to worry about my health during this move.
Make sure all trush is picked up as a coffee cup was left in back of van I borrowed, It would have spill on my my mattress. Thank you.
Very fast and convenient! Great experience was very impressed on how fast the check out process was. Only discrepancy is I was charged for dropping off at wrong location but that wasn't the locations fault.
Great experience, wonderful knowledgeable and helpful. I couldn't be happier thank you
The van so muddy and it took almost an hour for me to clean the van. Please keep the vans clean.
The van did seem to have a pinion angle problem around 38mph. Doesn't bother me but just letting someone know. Other than that never had any issues with the service at this location ever.
Store is always clean and well stocked. Associates are always friendly and helpful
Very easy to use and the truck was very clean
Below average is for uhaul policies only. Service at the location was excellent but understaffed. When returning the vehicle was charged 3.50 gal for driving 24 miles. By any estimation this is price gouging.
Great service! Friendly and helpful staff
Employee in Wilmington knowledgeable and customer oriented.