Wetumpka was not helpful getting blankets. If that location didn't have any I should not have been able to reserve. They didn't offer have them brought from another store or anything. They didn't even tell me that I couldn't get them there. I had to go back in to ask for them, and then they told me. Then, somehow my drop off place was changed to a different city. I went back in to talk to them about that and they did not offer to fix it either. They told me I had to do everything for myself. Go find your own blankets go fix your own drop off. I did the reservation correctly and have a snapshot of the drop off and I did not take care of their end. I travel three hours to get there to take care of my storage unit and they did not have everything prepared. Like I said they did not offer correct the mistakes. Matter fact, they told me they weren't gonna help me.
FELICIA L.
Southeast Storage Wetumpka South
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wetumpka, AL 36093
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Customer Reviews
- 4.0 Average Customer Rating
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Timothy W.Great experience
Brad C.Jerome Jones was outstanding, he knew his stuff & got us out & on the road quickly. The truck was exceptionally clean even the storage box, it was so clean that I actually took my shoes off when loading so to not bring dirt in. All & all it was a great experience!
Scott M.Quick and easy rentals. Great customer service!!
Tina D.