Smooth pick up and smooth completion of contract! Great experience!Howard D.
Trailer Rental & Towing in Westville, NS at Fraser & MacDonald Auto Sales
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Westville, NS B0K2A0
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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The ratchet straps on this trailer were rusted almost to the point of being unusable and two of the rubber chain retainers were broken so I had to use some wire I had in my truck to keep the chains together.MIKE F.
Quite rude. Weren't permitted to enter location due to COVID. That is understood, however her demeanor and approach need much work. Would not inspect the truck while we were there. Claimed she would do it later. The truck was dropped off clean and with more fuel than it contained when we picked it up. I was charged a deposit of $150.00 when I picked up due to the fact that I was paying with debit. That deposit was never returned to me.DOUG H.
I was very satisfied with my experience dealing with the staff at this location. Beverly was very professional and accommodating.Claude B.
Do a inpection after each usages.JOHN W.
The service was very helpful and personable. I felt very comfortable with Beverly and Ross' knowledge and professionalism.Julie H.
Keep up the good work!LLOYD M.
Very condescending customer service. Had a 6x12 booked for 13 days as I was moving out of my previous house Feb 5th, and couldn't move into the new house Feb 18th. I also had a 5x8 booked from beforehand when my closing date on the new house was Feb 5. On the day of pick up I was called and asked to verify which trailer I wanted, I said 6x12 and that the 5x8 could be cancelled. My boyfriend went to pick it up and came home with a 5x8 because that is what I had "booked". He had to make multiple trips leaving my stuff at a storage unit for two weeks (an added expense for the unit and for gas to and from locations (about 1.5hr drive). Additionally, on the day of return, I had not finished moving yet and multiple voicemails were left on my phone at 1630 to return trailer because they were closing. Trailer was returned at 1930 (with a timestamped photo) and was charged an extra day. Thoroughly not impressed with the service, the trailer was clean and worked fine though.Micheala O.
The lady on the phone (Beverly) was very very rude to my grandfather my girlfriend and myself. Her tone and body language were unacceptable and inappropriate for any business I cannot recommend this uhaul location.EDGAR G.
All good.Ross F.
You charged me for 5 days I only need 2 but was told I had to take for 5 and the fuel used was more than cost of renting truckHARVEY T.
Your agent was courteous , pleasant, informative and very helpful.John A.
All goodRoss F.
Excellent service at this location.Roger D.
They didn't warn me that they would be locking the gate to their premises. I couldn't get my vehicle back until the following day. They wouldn't process my payment until the following day. I would not deal with them again.Alyssa B.
Everything was great.SONNY L.
Inside the truck floor was dirty it could have been washed stuff came out very dirty I think the floor of trucks should be washed after each rentalIsline S.
When a u haul is booked well in advance, the size and pickup location should both be available. I booked a 10' almost a month in advance with a request to pickup closest to my location but was notified two days before that I could not pick up at my requested location nor could I get the smaller truck I requested. I had to pick up a day earlier. This not only cost me more due to extra mileage for pickup and drop off but I also needed to find a second person to drive me to this location twice and had to scramble to find help with my move as the bodies I had previously hired were not available a day earlier. All in all I was very disappointed with the entire experience. U haul made me go out of my way to get a rental, cost me more in mileage plus a car to go to the further location and made my move very rushed and inconvenient. Whatever happened to making sure customer needs were met when they take the time to book well in advance??Donna C.
All goodRoss F.
Fast and efficient, I can't think of anything they could do better. Always available to help and made things go very smoothly.Michael B.
Very pleased with the serviceJim M.
Couldn't asked to be treated any better, service was excellent.Billy M.
Always excellent to deal with very quick to find you something.JASON B.
Nothing, everything exceeded my expectations. I will definitely be coming back to this location and recommending this to everyone who needs a uhaul. Beverly is amazing. Thank you so much for being so kind and professional.STAN M.