I don't understand this new way of renting a truck. I get charged more now and still have to refuel the truck. This is a ripoff....I did the online rental to save time and less contact. I would have been better off and would have saved $ going directly to the uHaul facility most likelyBrian A.
Trailer Rental & Towing in Westminster, CA at U-Haul Moving & Storage of Westminster
Westminster, CA 92683
(On Garden Grove Blvd between Knott and Western)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de RV
Alquileres locales para mudanzas de ida o en la ciudad en Westminster, CA 92683
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not all people who rent your equipment have smart phones. Having to take a picture of your CDL and sending it to you is not customer friendly. Other than that, personnel here are very pleasant and accommodating.Cheryl S.
Friendly and efficient, I called to inquire about a tow bar installation, had an appointment the next day as well as a reservation for a one-way rental. The staff here works with the customer to find solutions, couldn't be happier. I will definitely utilize this location again.Theresa C.
Trailer I rented was in great shape. I will be renting it again soon.MICHAEL H.
Great service thanks again Rent often ..HORACIO A.
There were no issues with the equipment, it was the staff. On arrival, it took an hour just to get an open trailer, despite having a reservation and pre-checking in online. The staff was all complaining about how tired they were and how they all needed to go on break. One staff member was just standing around texting. This same gentleman was also the one who got in a yelling match with a customer from across the store, completely uncalled for. The employee continued to esculate it using the "F-word" multiple times. Worst experience with Uhaul thus far.Rhameen K.
Front counter at check-in was very courteous. Truck mileage and gas way off though the serial number on truck and contract matched. so app did not accept mileage mismatch. Truck had visible dents that were not starred. Spent time identifying them. Owner was helpful and promised to email contract with correct gas and mileage. He never did. Counter at check-in did not trust what I told him about the gas and mileage. I said 37 miles driven. He said about 40, and he ended up charging me for 38 (super petty). He made me feel like a thief. I rented for 24 hours, but counter check-in said what time would I return in (estimate he said). Contract read due at 7:00 am the next day, when that was only an ideal if all went according to plan. Felt it was a trick. I thought I'd get better service from a larger location, but I didn't. Will only go there if I need to. Bypassed closer locations thinking bigger was better. Lastly, manager said that people rollback mileage on the trucks; hence the mileage mismatch. Really? Will inquire with the CA DOT.GREGG R.
Stop adding unexpected charges after drop off. I paid in full on 4/30/2021, I returned the truck early with more gas than when I picked up yet there are $79 of charges added after the fact.Michael N.
System works.JOHN K.
I booked an 8 feet pickup truck to tow my 20 feet boat (3000 pounds) and told UHaul at booking. At the time, it seems that everything was Ok but they told me to purchase my ball. I purchase an adjustable ball ($125). But on the day of the pickup, when I told them that I was getting the truck for my boat, the manager refused to give me the 8 feet I had booked and said that I needed to get a 10 feet truck for this purpose. I looked up their truck online and the towing capacity was more than sufficient. I asked the manager why I could not get the pickup truck and he told me that he did not believe my 20 feet boat was that light. Since I had no choice, I took the 10 feet truck. But I kept it only for a day instead of 2. When I returned the truck I was told that they were going to charge me only for the day I used. But the day after they charged me for 2 days. Between the extra day and the ball kit I purchased, I wasted $225. Overall, I would not trust the staff at that location and I definitely do not recommend it.Thierry O.
More people at the check in desks , had a 07:00 reservation, finally got checked in at 07:45 other than that great service.Ronnie M.
I will not be recommending this location. The Customer Service representative Richard Mendevil was very snarky- borderline rude when I picked up my rental. My return that afternoon was worse! He told me to go wait by the truck for check in. It was 90 degrees outside. He left me waiting for 15 minutes and I finally asked another associate to help me after she finished with her other customer. We were the only 2 customers at that time. Andrea gave me excellent service! Richard is a bad representative for Uhaul. He needs to be retrained and disciplined.Margaretta G.
Very helpful, friendly, efficient staff. Great experience!!SUSAN W.
Great service the best uhaul so farJAMES C.
Need more employees for faster serviceVEN N.
Time to pickup is too long. On multiple occasions now I've had to wait a significant length of time to just get to the counter. Other than that, staff is very helpful, location and equipment is clean.BENJAMIN W.
I found your employee Dan Desmond very pleasant and helpful. Great job!Jorge S.
I rent from U haul about every two weeks. Frist of all I showed up to rent a trailer at 7 am at 7:10 they opened ( late) Second I returned the trailer earlier upon returning I was ask to pull it around the back to unload it in stead of the return area. I pulled around back helped the employee discount the trailer then asked him if I need to check it in. He replied with no if I did not want a printed receipt. He then told me I was good and he would email me my receipt. Today I received an additional $20 fee that I am protesting. If this fee is not remove I will use another rental company. I have never had this issue before. Normally I have a good experience that is way I have continuously used U-Haul hopefully this issue dose that end our relationship.DAVID D.
Dan and his crew always take care of me in a timely and orderly fashion. I rent 3-4 times a year when virus wasn't around.franklin H.
Had to wait in line for about 30 minutes. Would've been nicer if check-in was faster. On plus side all staff were friendly and professional.Randy P.
Thank youTYLER S.
As always, my Uhaul experiance was great. I used the self service feature and I love it because I dont need anybody! I do it all myself and save time at the register. This Uhaul location never disappoints! Thank you Dan and your team!Felipedejesus L.
Andrea is an asset to your organization! She was beyond helpful! Andrea personifies the the spirt of excellence in what customer service should be in any business! She is patient in answering questions and concerns. From the time I picked up the trailer to returning, Andrea was there to meet all of my needs at U-HAUL!!!JOHN S.
Service was excellent, went there on a Friday afternoon the gentleman was friendly very helpful , likewise when I returned the trailer , very organized and friendly staff , would definitely recommend this uhaul to everyoneJERRY T.
Manager went above and beyond despite being short-handed on staff.Edgar B.