Y'all have done an outstanding job on the paperless and customer interaction with the rental software. Keep up the good work!!TRACY Y.
Trailer Rental & Towing in Westlake, LA at Genesis Fitness Center
(Distribuidor de U-Haul del vecindario)
Westlake, LA 70669
Services at this Location:
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Westlake, LA 70669
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Overall great experience. Helpful staffpaul P.
The gentleman was very professional and helpfulCURTIS V.
Friendly staff and owe some serviceMOHAMMED T.
This has nothing to do with location but with my reservation. I was suppose to pick my truck up from a total different location in Moss Bluff but they didn't have it there. Told me to call someone they weren't helpful at all. So I did, they told me closest truck was in tx 2 hrs from me. I called and complained to customer service. Finally after 5 hours of being on the phone they were able to get me one at this location. The man at location was very helpful and I'd definitely go through him next time for a rental. My online process seemed easy but my reservation really wasn't honored correctly. From now on I'll do it through personal contact.Dusty D.
Online reservation completely wrong. immediately called to have it corrected. Was told no problem. Called to ask about different drop off place, $200 to drop off at different location. What a rip off! reservation had not been corrected and uhaul hassled me the whole time I had vehicle. Also, the mobile pick up was a major hassle.Beth B.
It was out of the way for me but I was moved from the hay 14 location to Westake because they had the 5x8 trailer. Westlake printer wasn't working so all paperwork was emailed to me to print out and carry with me.Terry R.
People were excellent and courteous. The tow dolly's ratchets were worn out so much so you had to hold lever to tighten or loosen strap.Julie M.
Excellent customer service and stellar truck.Luwanna B.
Excellent attention from staff, however they should improve supply of materials for moving, such as boxes, types, dollies.Joel G.
Super friendly and very helpful.Paul V.
Easy return. Employee was personableMichele F.
It's all good thanksJAMES K.
Wayne's extra help made my move out of state easierMaxine G.
The guy was really nice and understanding. He explained everything about the contract and the aspects of the rental. I would definitely refer all my friends and family to this uhaul dealer when they move.Patricia L.
When I called the main booking number I told them exactly what I wanted. They put down the wrong thing and when I got to my preferred location they DID NOT have the trailer I had reserved 3 WEEKS IN ADVANCE! I THEN HAD TO DRIVE 1 HOUR ROUND TRIP to get the trailer I wanted. THE ONLY REASON THE ENCLOSED TRAILER WAS THERE WAS BECAUSE SOMEONE ELSE TURNED THEIRS IN EARLY. If that had not occurred my trailer that I reserved 3 WEEKS IN ADVANCE would have not been in stock for my planned moving. The U-Haul company gets NO stars from me because of the LACK of PROPER customer service and INADEQUATE people receiving bookings!zachery B.
Wiring issues blew fuse on tow vehicle. Had no turn signals on trailer.keith B.
U haul itself sucks ass the location was great but u haul as a company sucks assPeyton C.
KEEP DOING THE GOOD WORKkarl B.
The back of the truck was covered in this RED residue. We tried to sweep it up, but could not get it up. tracked red stuff all into our new location.Virginia H.
No need to make any changes.Ira C.
One of the tires was rather low on tread. It was my mistake for not checking this before leaving.Joshua H.
Watch the person hooking up your trailer close.Diana R.
Make sure everything is working on rental equipment.Dexter M.