Shepherds is the best around ! Quick and efficient and very helpful! Thanks guys !
Vickie S.
Shepherd Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Jefferson, NC 28694
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great business. Have rented several times from them.
Andy A.A great experience and price and the man working there was very helpful and friendly.
James S.I reserved a truck in Boone, NC close to where it was going to be used. I would have traveled maybe 10 miles total completing the move and including traveling to and from the pick up location. Instead, I received a call from West Jefferson, 28 miles away telling me the truck was there, not in Boone. Ultimately, causing me to have to pay for 55 miles of travel UP FRONT at .99 cents a mile when I was planning on 10 miles at best. Then, I was told the truck had to be returned to West Jefferson as well that I couldn't take it back to Boone location. Just unacceptable. This coming from the same company that charged me for 1/10 of a mile last year when the truck was returned over the allotted miles But in reality, it wasn't. It was returned right on the number exactly because I was kind of surprised that it was exact. The additional 1/10 came from them moving it in the yard then had the audacity to charge my card for it. Bad business practice. If you reserve a truck in a location, the truck should be at that location for pick up. And even if it can't be, the customer should not be penalized because it isn't. When you screw up, you should just admit it and make it right. Not screw your customer.
Jacob M.I have rented equipment here multiple times and the staff is friendly and always willing to help with any questions or issues. I will be renting from them again.
Raymond L.