I believe the self check in doesnâ€™t work as efficiently as it should. I rented 3 trucks and van in the space of 4 days. I ended paying more money for the 17ft truck I rented because the site could not determine that my current location at the time was south st uhaul which is where I picked up and also return the truck as plan. Iâ€™ve had some great experiences renting from the south st location but Feb 19th & 20th was not. I donâ€™t want anything for free I just want the same 5star customer service I give my customers on Moving Help when Iâ€™m the customer renting trucks from that location.
Trailer Rental & Towing in West Hartford, CT at U-Haul Moving & Storage of West Hartford
Moving to or from West Hartford, CT? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in West Hartford, CT 06110 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in West Hartford, CT
Cargo trailers in West Hartford, CT are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of West Hartford!
Utility trailers are perfect for towing large or oversize cargo in West Hartford, CT 06110. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of West Hartford provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in West Hartford, CT and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Remolques para motocicleta
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in West Hartford, CT online today!
Trailer and Towing Supplies
Ingrese la información de su vehículo y le ayudaremos a encontrar el enganche adecuado para el remolque.
The vehicle appeared clean, but when my wife was loading the van she went to open the side door and slipped and fell on an oily substance that was all over the upper corner of the van. She injured her right shoulder when she struck the floor/wall of the van. It was apparent that either something was spilled and not cleaned up or, the facility used something to clean or "polish" the appearance on the floor that was slippery causing her fall and injury. We reported this to the staff at the facility and where told they would report this incident and we would receive a call. They even followed up with us that afternoon that they had filed the report. We are still waiting to be contacted by someone. I'm horrified that this was allowed to happen in the first place and even more angry that there is no followup. I guess the only way we can deal with this is through a lawyer and the legal system. So much for caring about your customers.
I'm very fortunate to have this location so close to where I live. The vehicles are new, beautiful, clean, well maintained, and the staff are truly the best. All of em.
A Very friendly lady check me in..
The girls in the morning was great. Also I called the day before with alot questions never had a attitude was very helpful. Guy who checked truck in was great to!
The team was exceptional!
Friendly staff. Great location and service. Exceeded my expectations.
I didn't receive a copy of my transaction after returning the equipment. I called the location and they sent it to me right away. The return date was off by a day though. I returned it on 2/9/2020 and the Email receipt stated 2/10/2020. It doesn't look like I was charged for it, but I wanted to make a mention of it in case a charged showed up later. The staff was very nice and helpful and the facility was clean and easy to access.
Had some computer issues that delayed my pick up slightly - otherwise all went well.
The 24/7 pick up by phone experience was non existant. The app could not verify my location (yes GPS was on and my browser is allowed to use) The app kept telling me to scan a barcode near the lock boxes. There was no bar code anywhere. Going inside, the person at the desk had no idea about the bar code. She said "other people have had the same problem. I don't know anything about that.". I essentially had to go thru the entire rental process again with her. What an amazing waste of my time. The vehicle itself was fine. Return / Check in process was fine although I see the potential to have to wait if the employee was not already outside. Overall the pickup experience was painful and the rest was average. I think it's silly that the vehicles start out with 1/4 tank of gas.
You are doing a wonderful job. Great personal attention and very informative.
The truck was clean but died on day one of move. We loaded entire truck on Superbowl Sunday. When it was time to move truck to new location, the truck wouldn't start due to a dead battery. This was big inconvenience since helpers had limited time. I had to call roadside assistance. The whole project was put off until Monday due to the inconvenience. I would like a credit on my credit card since the equipment didn't work properly. Please help.
This is a great UHaul place. People are super helpful!
The staff is always professional and pleasant.
They charge me 44 dollars for 45 minute after.
Equipment was clean and well maintained but the 17' truck had over 140,000 miles on it and the transmission is near shot. Thank goodness I had a short move of only 11 mi r/t. Even at that, I was hoping it made it through this move. Staff were outstanding and I would go back and recommend this UHaul location. One young man even knew the long history of UHaul which I thought was impressive.
Main customer area was clean and organized...associates pleasant and informative...rental process fast and efficient!...loved it!
Excellent service, reasonable rates, friendly staff
When dropping off the truck the attendant noticed that the tires were in poor shape. That did not leave a feeling of someone watching out for our safety when we first got it.
Friendly and quick pick-up and drop-off service.
Renting the truck was easy. On the day of pick up I was on my way within 20 minutes. Would recommend...
Very neat service.! Thanks
The woman asked whether it was round trip I stated yes and gave her the one way mileage assuming a professional wood thin double that are asked more questions they kept making all different types of deals until I was thoroughly confused and then when I came back I owed another chunk of money they no longer give unlimited mileage don't know where that went the buyer beware then she threatened me with the police after feeling like being nickeled and dimed me from the very beginning . I threatened them with the attorney general. Scammers
This is the worse Uhaul Iâ€™ve ever been into. Itâ€™s not the location it was the staff. She had so much attitude problem. 1st of all when I went to picked up the truck there was no one in the office I had to wait 5 minutes just standing there waiting for associate. Second when I got the truck I usually check everything so I told the same associate that the truck needed air in the tire and she said no itâ€™s fine we just received that truck. It was 40 PSI when I check and it supposed to be 75 PSI. And I even asked her what should i do if anything happens to the Truck, her answer was Oh you declined the safe move so idk or call their emergency road side assistance. I went to a gas station and got the air. 3rd I checked their equipment very thoroughly because it was snowing and sleet plus it was little dark so I was rushing a little. When I return their equipment same way they gave me they charge me with cleaning fees for 30 dollars. Nice way to rip people off. And last of all when I went to return the equipment back I nocked on the counter thinking someone might be inside and will come out so same associate who rented out the equipment to me came and said why why you doing that for? And I told her that I thought someone will come assist me if they hear me knock and she started shacking her head. I mean really? What is this racial discrimination? We give business to uhaul so you can get paid. We deserved some respect. I remember when old staff like John used to supervise this place it was awesome but now I feel like they donâ€™t deserve our business. And shame on you for ripping people off for cleaning fees. You should have inspect the equipment on the 1st place like tire pressure in the air. I bet you was so lazy and rushing because it was snowing and sleeting our side that you never inspect the equipment properly on the 1st place. You just checked the mileage real quick and thatâ€™s it and when I returned the equipment next say which the weather was good you actually saw the equipment. It was dirty already. I gave you your equipment back the same way you gave me. Matter fact I gave you more gas in your truck and with 75PSI tire pressure. Which it should be. You should be thanking me not charging me with cleaning fees which you never clean on the 1st place.
Keep up the great customer service.