I have rented a van from this center several times just in the last month+. The people have always been friendly and go above the norm to make sure that everything is fine. Today was the exception - I walked in the door to return the key and pay my final bill. I was met with a gruff individual who was on the computer, telling me to move the van inside the gate. This was a first, I have always parked in the parking area, they check the mileage while I wait inside where it is warm, and then let me know what I owe. The people were always nice and polite. The person today - not sure - but I think it was a female was just plain rude. Rude enough that I have decided not to use that rental center again. I have a vehicle in the shop and rented a van to haul some items and have done so numerous times over the last month+. I have spent a great deal of money with this center during that period. But I don't do rude - this individual seems to always be there and the nice people who were there before are now gone. But enough is enough; I am in business for myself and would never jeopardize my business being rude to anyone who is using my services. Thus the reason for the poor rating - this individual has soured me on going to this location ever again. There is no reason to be rude to anyone - especially a paying customer. In the future I will walk to another rental location before I would use this one. I was disappointed and angry at the level of service this individual doles out - so much so, that I don't want to deal with them again. So I stood in the cold waiting for my ride to return home. Perhaps some counseling on manners would help.
Alquiler de remolques y remolcado en Waxahachie, TX en U-Haul Moving & Storage of Waxahachie
¿Te mudas de o a Waxahachie, TX? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Waxahachie, TX 75165 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Waxahachie, TX
Remolques de carga
Los remolques de carga en Waxahachie, TX son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of Waxahachie!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Waxahachie, TX 75165. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of Waxahachie proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Waxahachie, TX y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Waxahachie, TX en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Very nice and very helpful definitely recommend
The lady at the counter who assisted me was great! Everything went perfect!
The Waxahachie location was wonderful the aid I got from the workers there was beyond a great experience. I thank the ladies for their hard work.
The drop off location blocks the gate for storage access impeding entry.
Someone changed my reservation on December 10th to this location. U-haul swears I did it, however I did not. Why would I drive 10 miles out of my way to pickup when a location was 1.5 miles from my house? Truck was not available for remote pickup when I arrived. It cut into my time by 38 minutes. I expect a refund for mileage and time.
Great people work here!
Great experience, very low rates, the ONLY thing is there where a couple small water bugs in the back, May need to clean em out- overall A+
Excellent customer service really was a very easy experience, great people from check in to the check out.
It was all good. No issues.
Nothing there's some good folks over there.
No complaints about both representatives... the pick-up and delivery experience was fast and efficient and noth folks were kind.
24 hours prior to the rental, we got a phone call from U-Haul to confirm the rental of the car hauler. We were told we could bring the rental truck and the car being hauled to the rental location for them to hook the trailer to the truck and help load the vehicle. Therefore we brought the vehicle to be hauled with us. We asked the employee to help us with that and he said all he knew how to do was to hook the trailer to the truck, he didn't know how to load the car. We had to figure that out by ourselves. He suggested we call a U-Haul representative to walk us through that process. After watching You Tube videos on the process it was very simple and it seems like this should be something employees would be trained on. In addition, it caused my wife to follow me to the rental location (wasted trip) when she could have been home doing other things. It seems there is a disconnect between the U-Haul call center and the rental locations.
Excellent customer service and professionalism!
I wouldn't say that she was friendly, but she did get me out of there VERY fast.
Everything was nice and professional.
The only possible improvement that I can see is that this location needs a bigger parking lot ðŸ˜Š. Otherwise, everything is fantastic... Good people, great equipment, great overall experience!
Very nice employees.
Some are your employees are not wearing protective masks. I visited your store at least 20 times over the last month and the male behind the counter NEVER wore a mask. Most of the women did. For such a small enclosed space, I feel not wearing a protective mask could put your customers at risk.
Everything went great - the attendant was helpful & easy to deal with. Thank you!
I had to pick up from a further location and still got charged the extra mileage. Only thing I had a problem with.
Staff are very friendly and the equipment is clean.
Good truck. Good service.
Please see customer action case. Truck was not ready and the general manager Bianca was beyond rude.