It was very easy to rent and the people were very helpful
TERESA S
Cooks Wrecker Service
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Walnut Ridge, AR 72476
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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This experience was the worst Uhaul one we have ever had. We picked up the truck at the correct time. When I got in the truck to start it, it wouldn’t even turn over. No lights. No noise. Nothing. Called the towing and service company that was on the building and the man said for my husband to try and jump it off with our own jumper cables from my car. Still nothing. My husband called him back and he said he didn’t want to come out there and fix the problem. So we called UHaul. First they told us to call the rental place. I told them we already did. They said the rental place could switch out the truck. The owner said no, even though there were two other trucks there. After speaking with 3, yes 3 uhaul agents, we had to file a roadside assistance ticket when we weren’t even on the road yet. We had to wait another hour for the technician to arrive. He changed out the battery because he said it was one of the worst he had ever seen. The owner of the rental/towing/body shop should have changed that out to begin with. Those trucks are supposed to be checked before being put on the lot. It was not. Negligence. Pure negligence. We were moving my elderly, disabled mother in law. That put us almost 3 hours behind when we had driven two hours from Tennessee to move her. We even called the location five hours prior to arrival before we booked the reservation. This needs to be fixed and we would like a refund of some sort. Do not recommend this location for any service.
ERIN FLindsey was very professional and informative. It’s was a pleasure doing business with her. I hope all U-Haul businesses are this professional.
David GThis not about the location, but U-Haul over all. It’s crap that you make someone pickup a truck in a location thats in a different town and then charge them for those additional miles. I wasn’t able to pick my jey up at the tight time because they put the wrong key in the box. But I get charged for additional time. U-Haul is garbage.
Darrell TU-Haul central booking absolutely is the worst experience I have ever had, I promise never to rent a vehicle of any kind from U-Haul again will certainly not be recommending U-Haul to anyone.
Martin D