Showed up this location was a keypad location only it was difficult to figure out, the truck I ordered with 2 dollys and moving pads and they were not with the truck. Since it was a self service location pretty much I will not use one of them again, I will only go to a location were you speak to someone in an office. Avoids confusion and complication.Kandice W.
Ace Hardware 670
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Vandalia, MO 63382
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No one at the location to help first day ,had to go back second day because they said only one employee knew what to do..Lights didn't work,also no jack stand hooked to trailer had to lift 6'x12' by hand!Diona D.
The young man did an excellent job of meeting my needs. Very professional.WILLIAM O.
The guy that is the supervisor of this area and maintains this area does not give you all the information before charging you. He said he would only charge me $.79 a mile I only went 100 miles so my bill should have been less than $100 plus the 39.99 fee. My name is Brandon Delozier my phone number is 985-647-1744 please contact me in regards to this issuebrandon D.
I was told the day before that I couldn't pick up in my preferred location or in my city at all, and that I had to pick up 40 minutes away. Later that day, I was called and location was moved again to an hour and 15 minutes out of the city in Vandalia for a different sized truck. What you can improve is greater transparency and communication about availability of equipment rather than blindsiding customers the day before when it is too late to find alternate plans -- and compensate them for the additional gas expendituresClaire M.