Need to train more than one person on how to check return trucks in. You have to wait for the person to come in the next day to find out if you owe more money.VICKIE G.
Customer Reviews for Ace Hardware 670
(Distribuidor de U-Haul del vecindario)
Vandalia, MO 63382
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 4 p. m.
- Dom.: 10:30 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Michael C.
The Ace Hardware employee was ignorant and extremely rude. He said â€œyou're supposed to do this online before coming in. This is why I can't get anything done around here.â€ I wouldn't recommend this location to anyone especially if they'd have to deal with him.Brady B.
Give instruction to your reps on how to navigate thru the computer program for completing rental. Too much time wasted doing the transaction. Gives the customer the impression they are incompetent.STEVEN H.
El cliente no dejó un comentario.JACQUELINE R.
El cliente no dejó un comentario.Carol C.
There not very Knowledged!RYAN K.
El cliente no dejó un comentario.Danny B.
Information filled out ahead of time on line was useless - had to basically start all over. Process took about 40 minutes. Multiple computer glitches/issues. Had expected to walk in, show license, and walk out.Daniel S.
I attempted to book a truck at a location in the town that I live in, we then found out it was not avaible there (unlike what the website stated); causing us to have to travel to another town ~25 miles away one way. There needs to be a variety of equipment at locations OR decreased mileage rate for those willing to rent but have to travel to retrieve the eqiupment. I was promised a decreased rate due to having to travel, the decreased rate was not carried over onto the bill. I rented a dolly, it was NOT on the truck when we picked up.Alexandria F.
We ordered our UHaul to be picked in Troy about 50 miles away and confirmed it would be ready. Over an hour after we should have left with our UHaul we were told we had to drive an hour the opposite direction to get our truck. The said we would get $50 guarantee but we didn't. The truck also drove like it had a swapped belt in a tireChristina D.
El cliente no dejó un comentario.Ryan S.
Drop off location was not open when I dropped off.Scott H.