Customer service was very lackluster i would not recommend this location for any uhaul needs
Alquiler de remolques y remolcado en University City, MO en U-Haul Moving & Storage of University City
¿Te mudas de o a University City, MO? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en University City, MO 63130 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en University City, MO
Remolques de carga
Los remolques de carga en University City, MO son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of University City!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en University City, MO 63130. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of University City proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en University City, MO y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en University City, MO en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Everything and everyone was great.
This is the 2nd time in the past 2 months I have rented from this U-Haul location, and the service was just as excellent this time! The location is always well-staffed, the staff is quick to greet you upon arrival, and efficient in their work. I worked with Marcus upon returning the rental vehicle, and he was polite, knowledgeable, efficient and eager to help. thanks for the excellent service!!
Better customer service
I rented a motorcycle trailer on virtually no notice. The trailer was in good shape and I had no problems with it, the pickup or the return. The service at this location was excellent. Larry was the person who helped me with pickup and return. He connected and disconnected the trailer for me on both ends, and answered a few questions about details knowledgeably. I ended up needing the trailer for a few extra days and Larry made it very easy to arrange that during the rental period. He was professional, cheerful, pleasant, knowledgeable and warm. He treated me like a long-time customer though it was my first time using this location. I would definitely recommend this location to others and go back there even though it's not the closest to my home. They have a large on-hand inventory and plenty of accessories. Thank you for your service!
The no contact problem is with having to input 4-5 different references. This is extreme and a waste of time with all of the information needed to verify the renter. I kept getting messages to add other references. Ridiculous.
The truck was on the other side of the lot from where it was supposed to be. They parked it next to a ravine so I couldn't get to the passenger side without moving the vehicle before legally taking custody of it and agreeing to the contract without seeing whether there was any damage. The pictures provided to check for damage were of the wrong sides of the truck. The requested dolly rental wasn't in the truck but I was still charged $14 even after disputing the charge. The truck's steering was about 15 degrees misaligned, making it dangerous to drive. The key lock box had been left unlocked, meaning anyone could have stolen that truck and I would have been blamed. There were no visible employees at the location. The truck had a used face mask in the cabin, making it a health hazard. The tires were severely deflated (10-15 psi) on the right side of the vehicle only, which is a safety hazard. The gas tank had not been filled up. The air conditioner and fan were broken and did not blow air through the upper ducts. The radio was on at full volume when the truck turned on, which was quite a shock. In other words, they failed every single job they had to do. I will be requesting a full refund and apology for putting me in danger.
Very helpful and friendly staff at this location. I have been there several times and always the same positive experience.
my experience was tremendous.
Drop off in and out in less than 5 minutes. Staff was professional.
Bringing back after hours wasn't as smooth as I thought it would be, was able to eventually navigate the instructions.
This is a great location, always helpful and friendly. I use them whenever i can in St. Louis (of course living a few blocks away is also a plus)
Friendly and helpful staff Plenty of equipment and easy location to rent from
Employee did not wear a mask and wouldn't provide final receipt.
They were very nice and helpful. The manager thought an auto transport would be much better for our drive (cross country with lots of mountains) than the tow dolly we had arranged. We took his advice and are very glad that we did, those mountains would have been a nightmare with a tow dolly. Not to mention the uneven wear on the tires for a 2000+ mile trip. They also set the auto transport up for us, which we probably would have screwed up if we did it ourselves---that peace of mind was greatly appreciated. This UHaul location is great.
Do not give the option for online if the customer cannot use the reservation.
General manager friendly, helpful and funny. Was able to get my drop-off done quickly, which was very nice.
Ended up renting a truck because they decided to rent the trailer I reserved an hour and half before. We brought truck right back because it wasn't the right height. We were waiting for a response about getting a discount on rate since only had for an hour and when they came back to say they wouldn't give a discount AND they said I couldn't use the truck for the 24 hour period they charged me because they already checked it in! Completely unacceptable to charge for 24 hours but only allowed to use for an hour! Please refund my money or I will dispute with Credit Card!
Nothing needed to improve! The wait time when I picked up and returned the vehicle was quick. The staff that assisted me was friendly and efficient. I will be using U-Haul in University City, MO in the future!
It was an easy pick up and drop off.
Very well maintained facility and courteous staff. I will return to this location.
Only 2 people working. Customers mush wear a mask...workers do NOT. Made a reservation 2 weeks before I needed it. Decided to do 8am pickup...touchless. The system was stuck and I couldn't get the truck. I was told by a worker to come back when they opened and come inside. I did...we left and came back at 9am...there was a line out the door. While waiting I tried to get back to the touchless method...original reservation was canceled. Had to go back and reserve another truck for 915am..lol. Only 2 employees waiting on people while we wait. Finally made it thru the line after an hour..got the truck. Neither employee had on a mask...around the neck or anywhere....when we picked up the truck or when we dropped it back off. I hate moving...this took from 8am to 9am-1020am. Never coming back
The people at the State Ave. store were great. The people at the 1800 uhaul phone number are nice but there aren't enough of them. Your pricing and penalties suck. What the heck, it's your business model do what you want. I on the other hand can and will take my business elsewhere. In the past month or so I have rented one of your car transport trailers. I have paid any where between $73 and $230
I had a great experience with U-Haul, and particular with the people who worked there on 8/29/2020. They were friendly, fast, and professional. I would definitely use U-Haul, and this particular location, again.
Online pickup was terrible. It took over 30 minutes to get through process with "virtual" approval.