This is nothing to do with AAA Shiloh Storage, but rather with UHaul's corporate customer service. I reserved my UHaul online and my van was guaranteed to be available at the location I chose. When I arrived I was informed that the van had been taken to Shreveport, LA, and that I would have to go to another location. This wasn't convenient because the other location was further away and would cost me more money in mileage. I didn't think this was right so I called customer service. The first man tried to be helpful but he had limited information so he transferred me to someone from scheduling. The woman who answered was rude and unapologetic. I told her the new location was further and would cost me more money. She informed that UHaul would NOT cover the additional mileage repeatedly and verbatim. When I then asked about the guarantee she was incredibly rude and sternly told me "WE WILL NOT GIVE YOU $50" (paraphrase). I have used Uhaul loyally for all my moves over the years, but I don't think I can support the company anymore knowing how poorly UHaul treats their customers when something goes wrong. I can only imagine what it would be like if I ever damaged a truck. I'll rent with another company from now on.
Trailer Rental & Towing in Tyler, TX at AAA Shiloh Storage
Moving to or from Tyler, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Tyler, TX 75703 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Tyler, TX
Remolques de carga
Cargo trailers in Tyler, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at AAA Shiloh Storage!
Utility trailers are perfect for towing large or oversize cargo in Tyler, TX 75703. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at AAA Shiloh Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Remolques para automóviles
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Tyler, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Remolques para motocicleta
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Tyler, TX online today!
Remolques y accesorios para remolque
Ingrese la información de su vehículo y le ayudaremos a encontrar el enganche adecuado para el remolque.
comentarios del cliente
Have all your rep's as friendly and accommodating as the Lady that adsisted us.
This location is clean and the people knowledgeable about their products.
great experience - lana was friendly and helpful.
The best customer service I have ever had since renting truck from U-Haul and any other trucking company. If there is any rating more than excellent that is her rating. God bless you all.
My entire experience was excellent. I was treated well, and truck was perfect. I have always liked this location. Thank you, Casey
It was all good. The lady who rented to us was very nice and helpful. The only thing was that the dashboard light was saying it needed an oil change but we had no problems with the truck.
Pleasant staff ! Rental and return process a breeze!
The van had dirt around the fender wells and tires. Not extremely dirty but needed at least rinsed off. Also the key slot for after hours drop off needs to be fixed. The key barely fit so I had to take the key chain off and push the key through the slot with considerable pressure and then slide the key chain into the slot separately.
I rented what I thought was a truck with a 15' cargo space. The floor space in the cargo area is not even 12' and when you include the space over the cab, it still does not reach 15'. I rented this truck with specific measurements in mind for my items to transport and had to make adjustments because of the limited space. You should not advertise a 15' length when that is not actually the space available. I am not likely to rent from Uhaul again. The local rep was very nice and helpful. I appreciated her assistance. The cab of the truck had not been cleaned or vacuumed and had animal hair on the seats.
Nothing, Lana was great!
The staff was very accommodating and everything went great.
Whole process was great, would definitely use them again.
Awesome Uhaul business!
My reservation was at 2, get a phone call day of at 10:45 saying she's going out of town and needed me there by 12 and was almost 2 hrs away out of town... had to speed there since everything was closed Sunday. Don't tell me tube equipment I reserved you don't have... don't care you didn't charge. Don't lie and say I'm due back certain monies at check out, a minimum of 160$, plus fees for days/ milage not used that upon drop off was advised that was not tube case. Don't rent faulty equipment. Trailer lights went out causing us to have to stop travel. Had to Pay for a hotel, could have gotten into legal trouble being pulled over, ect. Advised that oil life was only at 10%, was reassured no issue. Got to Georgia and check engine light came on causing extreme anxiety and panic for the remainder of my trip. The customer agent told us to turn towing/ haul button off when it clearly stated to turn off uphill and in snow only.
I will rent again from this place. Very professional and nice.
The lady was great. We were asked to NOT go to the location that was originally assigned. Calling the 800 Number being on HOLD and working w/ them to get another location was time consuming ---and trust me I had NO time to deal w/ same. The lady at the spot I dropped the trailer at was TERRIFIC.
Lady was very kind and professional. She made my checkout very easy. The truck was in good shape and we'll maintained.
Very friendly staff
I didnâ€™t reserve my van there I reserved at storage Mac and got sent to this location because they didnâ€™t have my van even tho when I reserved it they did. I didnâ€™t appreciate having to drive to another location. Especially without an apology
Superior service. so easy to do business with you.
Very friendly staff. Perfect location and very quick service. Thank you!
The truck was 95% great! However, the front end is WAY out of alignment. Also, the driver side rear view mirror kept moving out of position while I drove.