Truck had a lot of issues
Hannah C
Troy Self Storage 231
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Troy, AL 36081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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First let me start off by saying at times moving can be very frustrating and very time consuming although through the experience I had with this company i was nothing of the source I started off looking for a U-Haul place just through the telephone book and you know as usual you never know exactly what you may get or who you may speak with and I was moving in town on a one-way move in Troy Alabama and I called this place and from the very beginning they went far and beyond my expectations of what I needed to be able to have a smooth easy move and to take the stress away of it April is who I spoke with in the beginning not only did she guide me through every step of the way but she did everything she could to make sure that this move was stress-free she explained all very professionally very kind far and above the my expectations of what anyone could do to help me she is that anyone would want to work with and she goes far and beyond to see that she takes care of her customers not only that but from the beginning as I told her my name after that she called my name every single time on the phone and the minute I walked in the door she also took extra time due to the fact that I only started out by renting a truck and realized that they also had storage April without hesitation took the extra time to help me get a storage unit in order to make my moving exactly what anyone would want to have also Abbie jumped in and explained things to me that sometimes you may not see or really understand the very beginning of what the rules and speculations are of how it all works I just want to give a shout out thanks to April and to Abbie for their kindness and professionalism There is absolutely no hesitation in me saying this is the place to go to get your moving and storage needs taking care of and after it all done you can just relax sit back know that you were taking care of by some of the very best I would recommend this to anyone and everyone that is in this area to use no one else April is more than an asset to this company and she needs to be recognized for the work that she does and the way she acts like it's not work to her it's helping those that are in need during a time of sometimes what you would say stressful time consuming and just plain out miserable If you ever moved really it's not a very pleasant thing but it happens all the time every day I could go on and on and on about my experience with this place and the people that I dealt with and by saying that Anyone that misses out on using this company and having an experience with April and Abby, all I can say is it's your loss And just some other to add to this as I stood there waiting to fill out my paperwork April was attending with someone else although as she was helping the other person she continuously call me by my name and let me know she'd be right with me and make me feel like my business was appreciated These days very hard to find people that actually want to work yet go to the extreme to make others happy Anyone that sees my review if you do not realize that this this location is not the best I don't know what other words I could say my business they will always have and will be recommended to anyone at any time not only to those that I know but sometimes to those that may just be asking in general I have no regrets using them and feel as though I met a wonderful person in April and also Abbie on the phone even when she was not feeling well was still extremely helpful professional and kind At this time I would like to thank April and Abbie and this location which Troy is very fortunate to have there are no words that can't express how much they take their jobs seriously and do it with not only professionalism but with a smile As we all know somedays you don't want to do that smile but there are people that will go above and beyond to make sure that there customers come first Again I would love to express my sincere thanks to you April for all you did to help me and to know that at any time when I call no doubt you will always remember who I am and will always address me by my name that is very special and makes anyone feel as though their businesses wanted Thank you so very much for everything and for making my experience be one that was very smooth and actually easy No doubt I give this business as many as could be given Stars The numbers 5 or10 whatever some companies use those numbers would not even come close to what I would rate this place again I express my extreme thanks My review may go on and on and some things may be repeated over and over this should automatically tell you that you cannot go wrong by using this location and these amazing to ladies U-Haul you really need to show these two how appreciated they are and to know how fortunate you are to have them work for you
Charlotte MAwesome, ppl
Ruby SI had easy access to everything I needed. I recommend using this location
Tikedra PEverything went great no problems.
Jason R