I've used this location twice. Twice I was charged for something that didn't occur. I even told the Pickup location to make sure they had their counts right because the prior time the drop off location fabricated a story on missing blankets. Sure enough, $40 charge for an unsubstantiated reason. Clearly U-Haul should not be operating with a location whose objective is to charge clients first even if it's fraudulent. I'm as honest as it gets and I'm convinced you have a fraudulent location. I won't use U-Haul again for this and it's ashamed for locations like the Rosemead location.John H.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Thousand Oaks, CA 91360
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Extremely friendly and helpful. I appreciated their kindness, especially after a long move. They even came out to the parking lot to tell me where to park the vehicle instead of us driving around trying to find a â€œnormalâ€ parking spot.Lisa Z.
Air conditioning and Truck was not working. We waited for a about 10 minutes after a reservation time.Richard E.
Perfection - clean and full of gas 😉Nancy R.