I was told the location was open until 5pm, I showed up just past 4:30 and no one was on site. I was then told to check in via web or the mobile app. That would've been fine, but out in Theodore, cell service is sketchy at best and it took much longer to check in that it should've. I was going to leave my vehicle and go back for it later, but I opted to leave the uhaul and go back to pick it up when someone could drop me off... There was not a very well lit area to park and I did not want to risk a potential break-in.
Michael M.
Mr P's Mini Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Theodore, AL 36582
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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My experience with U-Haul was absolutely miserable. Pickup here was unsatisfactory. I did not receive my equipment as confirmed in my order, nor, did I receive my equipment on time. Upon arriving at my apartment with the vehicle and NO dolly as requested and paid for, I noticed two large holes in the roof of the truck. This location was zero help, including the service line I had to call. Then after staying on the phone receiving rude service, I was sent on a journey to not one, but two other U-Haul locations. The first was confirmed to have my truck, but no dolly again. I showed up and there was a dolly available but no truck. The man told me he couldn't help me. The third location had both. Which the U-Haul company called me to say “Oh, that was a misunderstanding, it's actually a different location†and sent me here. The truck was on a quarter of a tank of gas.
Jennifer H.Ordered and paid for a dozen furniture pads. They were not supplied
JAMES D.Didn't have my appliance dolly or furniture dollies that were reserved. Very poor attitude from staff and unprofessional
BONNIE N.Mr. P was great, however, U-Haul app wasn't. I could not use the app to check the truck out or back in. Just glad Mr. P's was able to manually do this for me without charging additional fees.
Tammy S.