Comentarios del cliente para Mr P's Mini Storage

Everything was excellent and thank y’all

All of the staff was nice, but you might look into putting gravel down in the RV lot. My husband and I got stuck in the lawn because it had been rainy and we have a 4x4 Dodge Ram.

The agent was very nice but It was a long checkout unfortunately. Also the agent there quoted the price as $195, not $83 as the Uhauls agents did. So I had to call Uhaul and pay over the phone. If I had the money, I might have just agreed with her and paid the higher price.

Keep information on file where one doesn't have to download information on every rental, especially repeat renters

One note... when I tried to get the truck back to 3/4 tank, it showed below 3/4 as I continued to put fuel in, then jumped to full suddenly

Very easy going process. Had no problems at all. Would recommend highly.

After reviewing and visiting multiple storage facilities, I decided to patron this location. *Professional and Courteous staff member. She (the office receptionists) was very welcoming.

affordable

satisfide

Very nice. Will use again if necessary in the future. Attendant was very pleasant and helpful.

The location advertises that it has security cameras but failed to tell us the cameras have not been working in over a year until our unit was broke into and I asked to see video.

I felt my property in your storage facility was safe and secure. I would definitely recommend your facilities to friends. And price was best I found for space I needed.

Norma was excellent in helping me in every way. From selecting storage unit to the different methods of payment.

They entered my return date wrong and billed me for an extra day. Not ok at all!

The lady that runs the place is very knowledgeable and very helpful.

Customer service was great

great customer service. no improvement needed.

Convenient location for drop-off, especially at night. The drop box signage could be better, but zero issues - I’m glad they were there and I’ll use them again.

Everything was very good

Better communication between staff, better training for staff. Both aspects were poor. My addition of the tow dolly was not communicated to the employee who worked the saturday morning, and the employee was not properly trained on how to rent out the equipment properly.

Things were handled well. There was a warm friendly atmosphere. and went above and beyond to clear up an issue we had very quickly.

This location was new to U-Haul and didn't have all of the accessories such as pig tail extensions. They had to find the tools to loosen the clamps on the trailer in order to pull out enough wire to connect to my truck.

Nothing to approve on. They were spot on & customer service was very polite. I will definitely recommend :)

Ms. Norma was pleasant. The area was creepy & uninviting. Parking was awkward. Check-out was easy & efficient.