The van smelled like pee. Front desk staff was very rude at check in. At check out, someone else took care of me and they were nicer. The check-in guy charged me for an Extended Rental when I only needed the van for a couple hours. Now I have a pending charge for $164 when my final balance was actually $51. I hope the $164 charge clears soon. If not, you will hear from me again.
Jesus P
Malak Chevron Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33619
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Customer Reviews
- 3.5 Average Customer Rating
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Dirty truck, terribly rude staff at store, worst truck rental experience ever. Owner would not check in my vehicle, flat out refused. Had to do everything in Uhaul app.
Eliel MMake sure the representatives are fully versed in finding options for your customers. I called another location to assist in completing my transaction.
Wallace TExcellent service
benedict oWas charged a cleaning fee for no reason van was left clean
Davion R