Roaches all in the cabDarlene B.
Customer Reviews for Malak Chevron Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Paul Y.
El cliente no dejó un comentario.LINDSAY A.
Inside of truck wasn't clean and only 1/4 of fuel was in it when I picked it up.Christalyn F.
El cliente no dejó un comentario.Sierra I.
The lady that closed out our rental put in 45 miles resulting in over $50 in mileage charges when we only put 7.8 miles on it. When confronted on the phone she initially acted clueless and blamed someone else, then a little bit later she called back and suddenly remembered she did the return and let us know she would correct it. I told her I would be up to pick up the new receipt. She eventually emailed it to me. We have rented numerous times from this location and never had an issue. The gentleman we usually work with wasn't on site for pick up or return and he has always been terrific to work with. Great location highly recommend, but if you don't deal with Mr Malak check your final receipt to ensure it's correct.Kimberly K.
Flat tire.Robert M.
Truck had to be swept out , it wasn't cleaned in advance. The pads were not there. He had get them from a storage room. When I unloaded I found that were empty beverage containers behind the seat. It took an hour to get the truck because he was waiting on customers as they came into his store. Nothing ready, having to wait until he took care of customers who came in after me. Worst experience ever 郎CHRISTINE O.
All was amazing.ANDRE G.
El cliente no dejó un comentario.Melvin N.
El cliente no dejó un comentario.Roger A.
El cliente no dejó un comentario.Mohamad C.
El cliente no dejó un comentario.SIMON G.
El cliente no dejó un comentario.Jasoun W.
I rented the 15' truck online for 24hours (1day) i alway rent the truck for the entire day in case plans change. During the check in process the attendant stated that i was not allowed to have the truck for 24 hrs that i could only have it for 6 hrs and after 6 hrs i would get charge for another day. He stated that he had other reservations for the same truck that day. This did not sit with me well. I expect to receive what i reserved n pay for. He changed my reservation to reflect 7hrs instead if 24 without my approval.Jenniffer R.
I contacted U Haul as I couldn't locate a rental car anywhere in the entire Tampa area. My overall experience was excellent, both phone rep and in person where just outstanding. My experience went so well I washed and fueled the vehicle before returningâ€¦ I will be hard pressed to ever use a rental car again nationwide. Moreover, I now have the Tampa's personal number for all my rentals needs in Tampa going forward!JUAN A.
El cliente no dejó un comentario.TAINA R.
El cliente no dejó un comentario.SHANIQUA T.
Just an awesome transaction. No hiccups and no worries. Could not ask for a better drop-off experience.WAYNE G.
This people aren't honest I picked up at 8:00am had until 4:00pm To return it , I came back at 12:00 same day and they charged me an extra dayEDWARD R S.
clean vehicles prior for rental and make sure yhour inventory is up to dateThomas H.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.twin T.
El cliente no dejó un comentario.Mercy S.
Customer service can be improved. Checking out and in at this location is challenging.TERRANCE R.
Had problems locating my reservation. Had to wait a long time to get the vehicle that we needed.GeorgeM A.
El cliente no dejó un comentario.LUIS C.
I will never rent with uhaul AGAIN, worst experience of my life.Mildred B.
El cliente no dejó un comentario.MARTHA G.
Would not recommend location for anything. The equipment was old and dirty. Didn't have the dolly I reserved, which was why I chose the location. The U-Haul rep was very rude and short while confirming my online reservation and checking in. Sorry I rented from there.Julia J.
El cliente no dejó un comentario.Vinee S.
El cliente no dejó un comentario.MATTHEW V.
El cliente no dejó un comentario.Muzammil A.
El cliente no dejó un comentario.Rami H.
Not cancel location pick up ten minutes before I arrive and then send me 6 miles out of the way to pick up and then charge for the Mike's. Ridiculous. The truck was absolutely nasty. It had trash in it from the previous renter and had crushed potato chips all over the seat and floor. The windows had not been cleaned and you could hardly see out of the windows.Tina A.
The attendant got me in and out in a very reasonable time.Gary S.
El cliente no dejó un comentario.Lisa S.
El cliente no dejó un comentario.VINEE S.
El cliente no dejó un comentario.Michael H.
All goodJANET H.
El cliente no dejó un comentario.Michael K.
Nice people and easy process. The truck smelled awful and was filthy and he swept out the back. I accepted the gas level upon receipt of the vehicle as it looked as it should. The crazy thing was I literally put 5 miles on the truck and was still charged for 2 gallons of gas. It's not the money but just the principle of it!Kimberly K.
El cliente no dejó un comentario.JOARES V.
I believe it was a great experience, and would rent again. Thanks.JAIME R.
El cliente no dejó un comentario.Danielle S.
El cliente no dejó un comentario.LUZ S.
Malalak was not the location I picked up. They sent me 10 miles away. Very disappointing. I initiated the process in south Tampa where they had 3 of the vehicles exactly what I was looking for. Why they sent me miles away, that's a good question. The ladies in the South Tampa location were very helpful however. Not my only mishap with you.BRUCE H.
Everything was great. I got my refund and I'm very happy about that. Gracias.Anatolii O.
El cliente no dejó un comentario.VINCENT E.
They did not have the f150 I reserved. Then the truck they put me in the fan motor was not working. Summer in Florida with the windows down.Jerry D.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.RAMON T.
El cliente no dejó un comentario.ALLISON K.
They over charge me and they didn't even apologize the owner of the store indian guy was extremely rude he pass me the pen and didn't even have it to my hand he just throw it very sad that people with no manner and such of hate in they heart is allow to work or manage such of wonderful great business sorry uhaul you should kick this place out of your businessJOSE T.
El cliente no dejó un comentario.Michael H.
Gracias KETASHA S.
Not be so expensive. I drove a total of like 20 miles but there was 100-mile minimum. Way too expensive for an in-town move. Outrageous. Won't be doing that again.Jacob S.
El cliente no dejó un comentario.WINSTONG C Z.
El cliente no dejó un comentario.Debra L.
my trailer was not submitted correctly. when I pick it up I was told I could simply just drop it off in the city I was driving to and leave it there and the staff would take care of it. I did just that and now I was charged for an extra day when I dropped it off around 1pm, only a few hours before it was due. How could I even return the trailer at the time the receipt says it happened. I expect an email back and somebody to contact me. Also this charge needs to be reversed please.Brett F.
The truck was very dirty in the cab. I had to clean the dashboard and the windowsLaura C.
El cliente no dejó un comentario.CHARLES E.
El cliente no dejó un comentario.Christie D.
Move the paperwork location to the front of the store and not make the client have to go behind the counter.gina P.
The staff was very friendly and accommodating when I needed the truck for three more days. I will always rent from this location.Christopher Z.
The issue I have is you changed my pick up location to a location that was double the travel timeJeff L.
Convenient locationSaundra C.
Very service orientedTHOMAS C.
El cliente no dejó un comentario.JULIAN L.
By far the easiest truck rental experience I've ever had in my life. In and out in just a few minutes. I highly recommend this location.DAVID H.
Dropping off was very confusing Dropping off location had to get help several timesLATASHA G.
El cliente no dejó un comentario.Helen M.
El cliente no dejó un comentario.Alexi L.
Truck smells like cigarette smoke had ashes scattered in it . Just somebody smoking to move the truck didn't realize it was going to be a constant smell. When I turn the truck in they asked if it was clean enough for the next family and I said no so they charge me a $25 cleaning feeMichael H.
The only thing â€œI DIDN'T LIKEâ€ was the Ac didn't blow cool air and I told the guy that rented IT TO me, but he didn't do anything about it, So I know next time to ask about if everything working, BECAUSE I was moving my this with my two kids 3month old and five year old and they was hot but other than the air conditioner EVERYTHING was GOODNIKITA G.
Excellent service. Thank youNelson A.
Very easy returnLARISA O.
El cliente no dejó un comentario.Lisa J.
El cliente no dejó un comentario.AGUSTIN P.
I was over charged $8 after i returned it with the same gas tank amount. I cannot make back to office to contest it. The vehicle and the service was great. Gracias.George L.
El cliente no dejó un comentario.jilberto J.
El cliente no dejó un comentario.Steven R.
El cliente no dejó un comentario.Krystle L.
Great service Thank yousebastian P.
Attend not there. Charged extra too much dramaAlana D.
El cliente no dejó un comentario.Nicole S.
Battery dead. Headlight out. Terrible customer serviceDaniel C.
Very slow checking the truck out there was only 1 guy running the gas station and trying to check out people for trucks and running the place. They need another employee to take care of the gas station while the trucks are being checked out and returned.Donald G.
El cliente no dejó un comentario.Ralph M.
El cliente no dejó un comentario.Robert P.
El cliente no dejó un comentario.Kai H.
One of the clerk who received the equipment was not very friendly.But He's behavior was acceptable.Geovanys D.
El cliente no dejó un comentario.Denise D.
It had roaches in the back and the truck was not well maintained also they did not fulfill my reservation.CHELSEA S.
El cliente no dejó un comentario.Tekita G.
i would to know how can i be a vendor to do body repair and paint on your fleet i have a body shop thanksASHTON H.
The manger was very friendly.Yurl C.
El cliente no dejó un comentario.Victor V.