Christa was the very best. She was swamped with customers and I had an issue with my bill. I told her to go ahead and get through the line and I could call the 800 number later. About 2 hours later she called me herself and had clarified & confirmed my bill situation. She went above and beyond and is the reason I would recommend this location! Gave her a shout out on Yelp as well!! Thank you!Taryn W.
Trailer Rental & Towing in Tacoma, WA at U-Haul at 12th & L
Tacoma, WA 98405
(Corner of M St and 12th/ Across from Safeway ** LIMITED PARKING**)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
Alquileres locales para mudanzas de ida o en la ciudad en Tacoma, WA 98405
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Easy and quick return check. Nice employee.Charles F.
They were friendly and accomadating at the front desk.HANNAH P.
Good help at drop offAnthony K.
Excellent customer service Clean vehiclesSteven C.
We had a horrible experience with UHaul. It had nothing to do with this location. My pet peeve is I reserved a 6X12 a month out. I was told that I would get a call 2 days before we were renting it. 2 days before, I received notice that they didn't have the 6X12 but we could rent a 5x8 and our pickup location was Interurban Seattle. The day before, they called me and said that they actually didn't have a trailer for us. WHAT?... We were moving our son to Idaho....the trailer we reserved a month before was pretty important to have. I called the number that called me the day before, pretty upset to say the least, and that lady said, â€œOh I see one in a lot in Tacomaâ€ so we were able to rent that. I actually lost sleep over this and didn't feel comfortable until we actually were driving off the lot. I hope we never have to deal with this company again. Horrible!DENNIS W.
This was my second truck rental from them in as many months. Both experiences were very positive. This is a well-run and efficient business. I know I will rent from them again.DAVID H.
Attendant did not put 7 pin wire in trunk or close it completely when I returned trailer. Otherwise very good service. Will was very helpful as I the picked up of trailer.BARBRA A.
Exceptional customer service. Nice guys!KEITH A.
Great service!MCCLINTON T.
The employees that i delt with were awsome I vans cab was clean, & i was able to handle my business.... Thank you Smile DwayneDwayne H.
Nothing. The gentleman who helped me out was extremely nice and professional. Well done!DAVID B.
Reserved a 6x12 trailer and when I arrived thru didn't have one and replaced it with a 5x8BRADLEY N.
Its too slow and complicated to get the key. Too many steps to go through. There should be something that remembers my information since i used the service many times. Also when going inside for assistance, the lines are extremely long. Hire more people for better and faster service.IRINA T.
My representative at the counter was great. Fantastic job. Sadly I don't remember his name but he went to Eastern Washington university... Great personality as well. Don't lose him...STEVEN K.
Have the gentleman who provided service to me to train other associates how to perform they're duties and responsibilitiesJOHNNY P C.
N/AALEX ENRICO T.
Excellent Customer Service by WillJeris Jill H.
staff was excellent, very professional. always a pleasure doing business with this location.John F.
Will is AWESOME! He is a great example of a stellar employee and would not hesitate to recommend U-Haul because of his help. Also, Jewell at the call center did an outstanding job when I was put in a pickle unloading the trailer. She is an exemplary employee!DAWN MARIE M.
They are just doing a job. Nothing special to say about the young man.JERI V.
Fantastic customer service. Your staff is wonderful across the board.BRADLEY DENNIS B.
The vehicle broke down during my move extending my rental from 6 hours to 3 days. I had to take 4 hours off of work to manage the maintenance of the vehicle and was required to pay rental fees for the duration of time the vehicle sat unusable. For a company rebranding itself as a socially responsible sustainable option it appears that their mission statement does not apply to all locations. The staff is professional but id avoid this location at all costs. Your half day move can easily turn into a week long circus that costs you 3 times the cost of the competition.JUSTIN L.
I have a additional charge of $14.31 over the original charge. Not clear what that is. Can you explain? Hal Hackett Contract# 23351981ELIZABETH H.
Nothing. This is a great location with incredible customer service.Steven S.