All was great. No need for improvement.
Judith P
Highway 49 Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sutter Creek, CA 95685
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI’ve rented many U-Haul’s in my life, and I want to say that this is the cleanest, most friendly and knowledgeable location I’ve ever been to. I consistently choose to go back here because I love it so much! They get a 10/10 in every category!
Shannon PThe return was so easy! We barely got out of our truck and he was ready to assist us in getting the equipment back! Great, friendly service!
Sarah ZDrop off was seamless and quick
dorthy cThe U-Haul App - Not User Friendly. Customer Service uninformed - Scheduling Dept. handling ONE WAY trailer rentals dealt with 3 counties and I needed a 4 X 8 OR. 5 X 8 enclosed trailer. Everything had to agree with my Pick-UP date and the 4 day travel time allowed. I did add 1 day to my travel time as I needed time to load the trailer. My departure date changed affected my Pick-UP date. I called the Scheduling Dept . and adjusted the pick-up date to a Sunday, Sept. 13. I just happened to be in Sutter Creek, Ca at the U-Haul Shell Station and saw the 4 X 8 enclosed trailer, went into the office and confirmed it was Mine, on 9-12. I picked up the trailer on Sunday's Sept. 13. had to load it, departed Calif. on 9-14, arriving at U-Haul in Surprise, Az on 9-15. Email communications with U-Haul for some reason failed - none of the emails they sent were received at my Email address. Customer Service, said they would email me my Reservation as well as text. Nothing came to my Email, the texts were limited. The Surprise U-Haul facility did print out my reservation for me as well as any receipts for trailer return and storage rental.
Mary W