When I called the location where I set up the reservation and told them about my predicament she told me to call the U haul traffic person and hung up, with no solution accept a phone number.....RUDE
James M.
JB Truck Service
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Sturgeon Bay, WI 54235
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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They did a good job calling and informing of the pick up process as they were closed on Saturday.
KEN T.Great customer service
Craig S.I rented a uhaul in a certain location, but received a phone call later from a representative telling me that there were no availability in that location at the time that I wanted for the uhaul size I wanted. So I was told I could pick up the uhaul I needed at the closest location nearby which was 50 minutes away. It seemed like a minor inconvenience, but I didn't mind too much. The representative told me that my total payments would be the same as if I rented from the original location I wanted and that they would cover my traveling mileage due to have to travel 50 minutes there and back to pick up/drop off the uhaul and he said he would be “saving me money†by having my mileage fees covered. When I started the mobile pickup on my uhaul, the charges did not match what I was told earlier. Not sure if the representative I had spoken to did not make the changes to my account or did not rely the changes, but it was very frustrating.
Xeng Y.Liz, the drop off receptionist was helpful, professional and nice. Good representable of your company. Follow up and friendly.
Quinn B.