Comentarios del cliente para JB Truck Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de JB Truck Service

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patrick H. en

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El cliente no dejó un comentario.

RYAN N. en

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El cliente no dejó un comentario.

Judith G. en

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El cliente no dejó un comentario.

Michael D. en

Grado:

They were not open on the weekend- and got charged 3 extra days as of now- still waiting to here from U-Haul about a refund. Other than that my experience was excellent overall

Karen R. en

Grado:

El cliente no dejó un comentario.

Stephen F. en

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Staff was very friendly and helpful

matt D. en

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El cliente no dejó un comentario.

Wayne W. en

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El cliente no dejó un comentario.

Jeff K. en

Grado:

Excellent service thank you again.

Anthony M. en

Grado:

Nothing, great customer service all the way around very helpful just awesome can’t say enough.

Lee B. en

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El cliente no dejó un comentario.

Jerome R. en

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El cliente no dejó un comentario.

Dennis B. en

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El cliente no dejó un comentario.

tom B. en

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El cliente no dejó un comentario.

Jennifer W. en

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El cliente no dejó un comentario.

gina N. en

Grado:

Well, it was quite unclear. I had rented a vehicle from fish creek wi....told to drive 30 mi south to pick it up in sturgeon bay. I realize these are small towns, so that was fine. Went to pick it up and no one was there. I called both #s for JB trucking and no one answered. A simple answer would have been great. The vehicle and keys were there but no one to talk with. So, I called U-Haul 1800# and they were able to check me out over the phone as my phone had no service in this area of door county. Couldn’t use the app. Was quite frustrating, though it all worked out and the woman at 1800 U-Haul was very sweet and accommodating. Also spoke with a young man who was very helpful. Just an answer on the phone would have been satisfactory. Jb trucking had had left a message the night before about online checkout but I didn’t get that message til I was already there and didn’t have internet service. I learned some lessons thru this however ????

Max L. en

Grado:

Great guy and bent over backwards to fix a pick up problem.

david H. en

Grado:

Thanks for locating the trailer for us as we were able to keep our timeline.

MATT G. en

Grado:

Very nice just had to go out of our way for pick up when we ordered from Green Bay location and they over booked an gave our trailer to someone else day of pick up called at noon for a 3:00 pickup said they don't have a trailer for us..... was happy with Sturgeon Bay... very disappointed with Green Bay and the experience

Brian M. en

Grado:

No one was at the location when I arrived at the confirmed time. No one answered when I called the location's number. I called U-Haul customer service. After 20 minutes on hold I was told I needed to talk to someone else and was transferred. The call immediately went to someone's voicemail. I called U-Haul again and after 12 minutes of waiting for an answer I was told again I needed to talk to someone else but this time I insisted that I not be blind transferred. The gentleman I talked to in the end was nice and was able to complete my rental contract over the phone so I could still take the trailer. Overall, a very negative experience but this was the first time I had such poor experience in the handful of times I have used U-Haul trailers or trucks.

Don M. en

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El cliente no dejó un comentario.

Bradley B. en

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El cliente no dejó un comentario.

James R. en

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El cliente no dejó un comentario.

pamela C. en

Grado:

Nothing. Everyone was very kind & helpful! Would definitely use them again & recommend them.

jeff B. en

Grado:

They were helpful friendly and courteous

Rick R. en

Grado:

At first I was not impressed with the outward appearance of this location. But in working with the proprietors, I found them to be well organized and very helpful. I would definitely do business there again.

Gordon B. en

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El cliente no dejó un comentario.

Steven G. en

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Really good customer experience

brandon B. en

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El cliente no dejó un comentario.