Did not have the amount of moving blankets that I needed.Gary K.
Koertens Fine Framing & Gifts
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Stevens Point, WI 54481
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Everything at Koertens worked fine, with the minor exception of the combination lock on the key box (during early morning pickup), which required multiple attempts to open with the correct combination. Maybe a little lubrication would help, I'm not sure. I jiggled the dials until the clasp finally opened with some difficulty. The workers at Koertens (I met them at drop off) were very friendly, prompt, and helpful. What I am intensely dissatisfied with is the UHaul app. It failed me both times I tried to use it, once for the driver's license barcode scanner and once for repeated "GPS Location error" even though I was parked in front of the UHaul sign, adjacent to the truck I would rent. I called their 800 number, and the UHaul rep coached me to abandon the app and use a browser to access the UHaul website, and that strategy worked. So even UHaul knows their app doesn't work, yet they insist customers use it to pick up or drop off trucks after hours. I hope I don't have to use that app again.KENNETH M.
not charge a whole 2nd day for 1 hour late.keyera H.
Great customer serviceRobert G.
Better info on the return process when picking up the vehicle.Bonni E.