Poor customer service. The guy was so arrogant! He was asking me for down payment deposit without explain why. I had to tell him more than once that I didn't see such requirement when I booked online. By the way, the Truck wasn't clean inside!
Alquiler de remolques y remolcado en St. Catharines, ON en U-Haul Moving & Storage at Welland Ave
¿Te mudas de o a St. Catharines, ON? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en St. Catharines, ON L2M5V4 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en St. Catharines, ON
Remolques de carga
Los remolques de carga en St. Catharines, ON son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage at Welland Ave!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en St. Catharines, ON L2M5V4. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage at Welland Ave proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en St. Catharines, ON y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en St. Catharines, ON en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Absolutely horrible experience. Don't use mobile pick-up / drop-off! I went to pick up my truck before opening hours via the mobile app, but the app wouldn't recognize my location dispite having permissions allowed. I then restarted the checkin process on uhauls website instead which did work, but then I couldn't drive my truck because someone forgot to put the lockbox & key in the trunk where the website said it should have been. I had no way of getting into the cab and spent the better part of an hour on the phone waiting for customer service which were unable to help. I ended up waiting in the freezing cold until someone from uhaul came to open the shop. Quick note about my truck: -I'm not being picky, but there was some trash on the floor and stuffed in behind my seat. Some empty Gatorade bottles were jostling around back there for most of my drive. -The truck's box (where I intended to put everything I owned while moving) reaked of CLR (or some other very strong chemical). I couldn't breath in the box and certainly didn't want the posessions to smell like that after the move. At the end of the day, I came back to the same uhaul location to drop off the truck after closing hours via the mobile app again. This time, neither the mobile app or the uhaul website would recognize my location (dispite permissions allowed). I was again stuck in the freezing cold, alone, and just wanted to give someone my keys so I could leave and finally be done with this. After waiting 30min for customer support, I get someone trying to walk me through the steps to turn on my location which I already did. I keep asking if I can just throw the keys in the drop-off key box since I've already topped up on feul. The person on the phone kept saying no, that breaks my contract. I'm still freezing, alone, unable to return the truck on my phone, not allowed to just surrender my keys, now my phone battery is at 1% and about to die because of all this waiting. Customer service person is reading what to do next and is confused. I beg her to just let me put the keys in the box, she says it breaks my contract but I can do it if I agree to pay $25. I'm so upset at this point but my phone is about to die any second. I agree, just to end it. Absolutely trash experience, and they didn't give me any money back.
Truck was low on air pressure on rr wheel. Why do your staff need to use their own phone to take photos of our driver license. They say your phone's, iPhone 4 are so outdated that it takes way to long to download pictures and they don't have time to wait so they use their phones to make their job faster. Shame on you!!!! You have big signs saying truck rental$19.95 but you don't mention mileage plus other expenses, tipical of big us companies.
Quick checkin and checkout.
Excellent all good
The staff was plesent and efficient could not ask for more
Send my receipt by email as agreed
Not charge a gas fee, when the customer has already paid for gas
The gentlemen that served me today were all very professional and helpful. Great guys , I've been going there for yrs and always get great service.
Always impressed with all aspects of this particular operation. They take this business seriously.
Since I have an account, with credit card, license, etc. all on file with an 8:30 am pickup today. Too many questions and processing at the counter, in my opinion. Should just been â€œHere you go Mr. Peets. You know the drillâ€.
When trying to find the truck for the mobile pick up, it would help if the snow was cleared off the truck to be able to find the number of it easier and the parking lot was extremely icy when trying to find the truck.
Your representatives could be more explicit and informative, I felt like they doing me a favour.
The U Haul rep did not go over the operation of the truck with me. He was too lazy to even show me where the truck was parked in the lot. There is a button that you need to push on the lever to take it out of tow/haul mode....this was never explained and it made the 1200 km trip gruesome especially when trying to get up to speed from first gear. The truck was loud and no bluetooth. Could not make phone calls without straining to hear the other person. Not to be repeated.
One small complaint. I was told that the tank was full at pickup. The gauge appeared at full but it's hard to tell. I drove 7 miles and it cost me $11.34 to return the vehicles full.
These guys were good. No issues with them just Uhaul trying to screw me over.
Took 3 cancelations in order to actually get the trailer i wanted.. overall very disappointing. The staff at this location was amazing though he went above and beyond to help sort my situation out. I have to admit I will NEVER use the app online or over the phone again to deal with uhaul as that almost canceled my entire move. I didn't even get the trailer I wanted. Im also appalled by the cost of a one way trip. I was cheaper to rent the trailer for a week and return it then for 1 day and leave it there. Thats actually very inconvenient
Uhaul makes moving so much easier with all the necessary items for packing etc....
The vehicle itself was â€œwell usedâ€. Loose steering, driver door worn and allowed air in while on highway. Exterior mirrors dirty, interior surfaces appears to have been sprayed for cleaning but not wiped clean.
Fast friendly service, convenient after hours droo off.
You overcharged me. Uhaul is terrible.
There was nothing I could suggest that needs improvement
No comments for improvement. The young man who helped me was very helpful and personable. Thanks
The sign in procedures is not acceptable this day and age for info society purposes with the photo requirement of the front and back of my driver's res licence. I have no issues in proving my drivers licence number and other info. Scanning of the license barcode is also not a good idea for 3rd party companies. Such as uhaul. I'm sure that the uhaul lawyers and legal department make this a mandatory requirement for protection and insurance reasons. It's a risk issue I unserstabd. I'm sure that uhaul is confident on the IT personal information protection, but if the CRA, canada Blood Bank, and many financial institution s get hacked from outside sources, then I'm sure it can happen to uhaul. As a result, I will be looking to your competition in the near future for rentals.
Steering wheel was filthy. Steering wheel was off center, very awkward to drive. However price was very reasonable