The owner was rude and foul mouthed. I told him that I registered, checked in, and paid on line. He said that they didn't do that there. He also said that they didn't have the size of truck that I reserved. He checked his computer, saw that I was right and handed me the keys. The place of business looked like a scene from the television show Hoarders. I'll never rent from them again. The truck appeared clean but smelled like severe body odor. My wife used febreeze before she would get in it.Rod D.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in South Lebanon, OH 45065
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I was in and out with no delays or issuesDavid Z.
Owner was very friendly and helpfulFred A.
I received a confirmation call 1/10/24 for my 1/12/24 reservation. Was told everything(truck, dolly, and moving pads) will be at the pick up location and ready. I arrive 1/12 to pick up my truck. First thing i was told ,"I don't have any moving pads" Didn't offer to call or locate or any help what so ever. He wasn't even sure he had an appliance dolly. He had to go check the truck. Extremely frustrating, as I was picking this up on my lunch break, and i didn't really have time to go hunt down moving pads.Anthony C.
Unorganized. Not a good experience. . Ramp full of mud.Maria F.