I waited 15 minutes after check in outside for the truck keys in the heat. Truck was dirty upon pickup. The truck Bay Area was unswept and the cabin had very dirty floor mats and trash inside. The cupholders had a sticky substance likely from a spilled drink. The A/C didn't work the entirety of my trip, it would only blow hot air no matter what setting I used, but they didn't have any other trucks available for me to use in place. The location was dirty and looked very rundown as well. The staff were friendly and kind but overall a poor experience.
Constantine V
Lloyds Tire & Auto Service
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Sandston, VA 23150
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Excellent service, my only recommendation for improvement is a faster check in/check out, the staff behind the front counter were overwhelmed with other customers and caused me to have a longer wait.
ISAIAH FDriver seat belt is broken. Well maintain but not clean. No trash just dusty a lot. Great customer service. Will definitely use again.
NANEEN CHave trucks serviced after every 500 mile rental.
BARBARA RGood Customer service
JOHN W