Was rerouted to this drop off about an hour before I was set to drop the truck at our first agreed location. No problem I was more than willing to accommodate what they needed. Dropped the truck at 3:30 on a Thursday when the man from Uhaul on the phone told me to go right up to the front desk and turn in the keys. The place was completely empty and locked up at 3:30 on Thursday so I parked the truck, double checked it was in perfect condition and had plenty of fuel to be returned, dropped my key in the return box and went on my way. Got an email that night that I was being charged extra for "after hours drop off".... at 3:30 pm on a Thursday when I spoke to a representative 20 minutes earlier? They legitimately stole like $40 from me after a successful $3000 transaction, I turned in the truck 2 days earlier than agreed and even more gas in the tank than was required and they felt it was okay to not reimburse me for the gas (even though this was agreed on in our contract) and had the gall to charge me extra for the drop off. Will never use Uhaul again, sketchy business practices (and more than that just stupid, who steals $40 from a customer who just spent thousands?) Advised to find another moving company
Alexander G.
Park Merced Truck Rentals & Moving Supplies
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in San Francisco, CA 94132
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Everything is run just perfectly! The person running the show was very courteous and helpful! Thank you!
rafael L.The person who helped me was really great!
Robert F.very confusing process checking in and out, front desk lady was rude
Devyn N.The person at the desk was very helpful and even remembered me when I returned it! She's great. Tracy
Tracy S.