Everything is run just perfectly! The person running the show was very courteous and helpful! ¡Gracias!rafael L.
Customer Reviews for Park Merced Truck Rentals & Moving Supplies
(U-Haul Neighborhood Dealer)
San Francisco, CA 94132
Servicios en esta ubicación:
- Mon–Sat8 a. m. - 4 p. m.
- Domingo9 a. m. - 4 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Jesus L.
El cliente no dejó un comentario.Robert S.
The person who helped me was really great!Robert F.
El cliente no dejó un comentario.Rickey L.
very confusing process checking in and out, front desk lady was rudeDevyn N.
The person at the desk was very helpful and even remembered me when I returned it! She's great. TracyTracy S.
Equipment is poorly maintainedMichael W.
The girl that help me was super nice and gentle !elam H.
El cliente no dejó un comentario.james F.
THANK YOU SO MUCH KAREN!! On the morning of my move, I had a total disaster with Home Depot cancelling my rental truck less than an hour before I was to pick it up and UHaul came to the rescue! Plus it was much cheaper than Home Depot. Service was outstanding.Starla R.
El cliente no dejó un comentario.Allen K.
I tried to return the truck using using uhaul share return link but it didn't do it now I'm gonna be charged 2$ and it's not my fault.jugbeh F.
The office manager was outstanding, explained everything, and was cordial and knowledgeable.,james L.
El cliente no dejó un comentario.Ari F.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Pete N.
Have gas that's not near 1/4 next time.Christian C.
Consistently good service.bret A.
El cliente no dejó un comentario.Roman E.
Honestly, it would be great if the location had a low deck version of the van or one of the pickup truck versions as alternate choices. I had a lot of anxiety trying to park that tall van without being able to see where the front of it ended. Wanted to tape a tall skinny stick to the front bumper for a reference marker! And I had to drag a folding step stool around to get up into the cargo hold from the back. I'm in my 60's and have a lot of arthritis so I can't just jump out or in.Lizz L.
The Uhaul app is slow and I spent over 2 hours trying to check into my reservation. I had to cancel and rebook 3 times before it finally got through. Very frustrating. The first two customer service reps were not helpful. Finally the last time I was able to get checked in. Rest of the process was fine.KEVIN Y.
This is likely out of the control of the location, but hope you can address the fuel theft of the rentals. Otherwise, this is my go-to location. Staff is friendly and willing to helpJohn R.
El cliente no dejó un comentario.Shuyu T.
Nothing comes to mind. Friendly service, easy check-in and -out, clean vehicle. I'll definitely use this location again.Steven S.
Customer service was great. Fast service her attitude was very friendly and helpful. Love this place.KIMBERLY R.
Upon check in the receptionist told me that my online reservation is somehow doesn't go through and she needs to make a new reservation. And then she said our rates are higher than what you got online!! My rates online was $0.99 and what she told me their rates are was $1.5 per mile. I can't understand how U-Haul staff didn't honor my online reservation and the rates. Very poor experienceHamid M.
El cliente no dejó un comentario.Andy M.
I would strongly recommend this U-haul location to my friends and family.Richard F.
Wendy was very patient and helpful taking care of several customers at once on a weekend at the end of the month!Jose N.
El cliente no dejó un comentario.EFRAIN G.
It was a bit far from the highway and no parking was available.James Y.
El cliente no dejó un comentario.Donna C.
Filthy vehicle, that I had to pull out myself because those working aren't interested. Upon returning, they weren't there during their own business hours. I left the truck and they had the audacity to threaten towing it and charging me for it. Complete joke.Marko M.
El cliente no dejó un comentario.Jose A.
El cliente no dejó un comentario.Nanthawan K.
The young woman at the counter was super sweet, helpful and knowledgeable.bouloko N.
El cliente no dejó un comentario.Esmeralda E.
El cliente no dejó un comentario.carmen M.
El cliente no dejó un comentario.christopher P.
El cliente no dejó un comentario.Joan N.
El cliente no dejó un comentario.Shabnam Z.
Very warm and welcoming customer service Everything was overall a great experience! No problems at return. Thank you for your service! everything I need for moving supplies are available on this address. Recommended for all!bilal A.
El cliente no dejó un comentario.joshua F.
Clean and maintain your trucks and be more politeCarlos A.
Not good experienceAlex Y.
Very bad service from representativeAidan O.
Nothing it was the best customer experience I've ever had with U Haul would recommend to everyoneEssa R.
First time using this location it was very convenient thank you so much.Antonio J.
El cliente no dejó un comentario.Gary G.
El cliente no dejó un comentario.Marvin P.
The staff was very helpful, clean equipment, very easy to drive. Definitely recommend this location.danah A.
Stay open later. Luckily there was a man there still working that was able to help guide me through the app.Joshua C.
Nothing to improve! Karen was once again a total gem, and the man i spoke w on the phone was also excellent! I loved the whole experience and will highly recommend this facility to others!Maria G.
El cliente no dejó un comentario.Landon S.
El cliente no dejó un comentario.Matthew L.
El cliente no dejó un comentario.Santos T.
Best U-Haul experience ever! Thank youBilal A.
Best Uhaul Experience ever!! If I need U-Haul again this is the location for meBilal A.
El cliente no dejó un comentario.JANELLE C.
THE FRONT DESK SERVICE WAS EXCELLENT. I HAD A DEAD BATTERY. I COULD NOT USE AAA. THE UHAUL APP IS CRAP. THE UHAUL ROADSIDE PROCESS (not the trucker) TOOK "TWO HOURS AND NUMEROUS CALLS ON THE PHONE AND APP BEFORE THE ROADSIDE TRUCK ARRIVED. THE APP DOES NOT HAVE TRACKING. THESE ARE TALKING POINTS I WILL PROBABLY TALK ABOUT, TO AT LEAST 10 OTHER PEOPLE.donald C.
Karen was extremely helpful and very nice. It was a convenient location with excellent parking and I'm so glad I went up there. Will be back again.Maria G.
The customer service was excelllent!Martha A.
Make the units ready to rent face the right way not against the one way..thank you..isidro R.
El cliente no dejó un comentario.Victor Y.
El cliente no dejó un comentario.Enrico G.
El cliente no dejó un comentario.David M.
My first experience with U-Haul and the seamless one, extremely friendly staff who helped me with the rental. If I need U-Haul again, this is the location for me.Ielyzaveta B.
El cliente no dejó un comentario.Kevin B.
El cliente no dejó un comentario.Humberto L.
Scheduled pick up was 7am. Truck was not ready for pick up. We had to wait until 9am.Michelle C.
El cliente no dejó un comentario.Corbins T.
The app is flawedBrian G.
El cliente no dejó un comentario.Victor Y.
Gas was siphoned, siphon was left in the tank. Siphoned gas not accounted for as truck was picked up after business hours, 24/7 rental. Offically truck had more gas than actual. I had to eat the cost of unaccounted for gas.JEFFREY N.
I did not get the name of the young lady in the office. She was fantastic. Kind, thorough and helpful. She is definitely an asset to your company. Please make sure to acknowledge her and let her know she is doing a great job.Maureen V.
The lady at the counter wasn't giving the best service. We arrived to a dark store which they later explained it was due to a blackout but instead of acknowledging us she just looked at her phone until I went in to talk to her. Her attitude made me not want to come back to this store nor will I recommend this to family or friends.Erika M.
Customer service was A-1 loved the staffapolo A.
El cliente no dejó un comentario.cesar R.
Clean inside of vehicle in between customersKAVYA P.
El cliente no dejó un comentario.Micheal S.
I drove only 16 miles and you charged me for 3 gallons of gas. Definitely overpricedKelly T.
Wash the windows of the storefront.Peter R.
El cliente no dejó un comentario.KELLYN A.
El cliente no dejó un comentario.cheong C.
El cliente no dejó un comentario.Deandra B.
El cliente no dejó un comentario.Roy M.
Very warm and welcoming customer serviceMaria G.
Still have not received a receipt or any other paperwork on this rental. Had a problem because I do not have a cell phone. Originally said they could not rent to me without one. No where on website is this stated. Said they needed it because they might have to get in touch with me. Why? I would more likely need to get in touch with them.Kathryn P.
Friendly, knowledgeable staff. No pressure. No problems at return.PATRICK D.
El cliente no dejó un comentario.Victoria R.
El cliente no dejó un comentario.Carl M.
The lady working was helpfulKimiko D.
El cliente no dejó un comentario.PIERRE S.
El cliente no dejó un comentario.Michael A.
El cliente no dejó un comentario.Jian L.
El cliente no dejó un comentario.david G.
El cliente no dejó un comentario.Cion S.
El cliente no dejó un comentario.MODESTO C.
Servicios adicionales en esta ubicación
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