the check in process took way to long, they ask that you be onsite 10 min early to assure you can leave at your scheduled time. The entire process took closer to 35 min, there needs to be a way to streamline the process
Nicole J
Salem Store Safe
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Salem, OH 44460
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Truck smelled like cigarettes a little bit. But other than that and the truck only having a quarter tank of gas, it was all good!
Nickolas GDirty beat up truck. Low on fuel and bad fuel gauge. Unhelpful absent staff.
James HExtremely convenient.
Vicki RI really can’t see much about this location being that nobody really is ever there from what I’m finding out now I was assured by U-Haul that there would be somebody there but there wasn’t when you go to call nobody would answer I had to then call U-Haul customer service to be able to return the truck properly and it took this location a couple days to make it over to that location to check the truck out. I called them the next day after I talk to U-Haul customer service just to make sure because my experience with U-Haul has been terrible. They had a very stern matter-of-fact attitude and I try to let them know about the issues with the truck so this doesn’t happen to somebody else so they can get in the shop. They blew me off and said yeah yeah I will check it out but we’ve never had any complaints from any customers. sorry wrong answer that’s not how you deal with a customer interest trove 900 miles in a unsafe vehicle. That hopes nobody else will have to go through this I feel like U-Haul has tried to pacify me the manager for the U-Haul for the Florida area or I picked it up extended my time I never asked him to, but thank God he did because I never would’ve made it in time so he gave me $200 back that was before I even took off with the truck for it not being clean for keeping me behind schedule everything else the list goes on it is unacceptable for what I paid for this. I expect someone to give me a call and to make this right financially with me and an apology Not a oh yeah well thanks for letting us know. It’ll be fine.
Desiree C