We used the uhaul application method to return the truck
Steve Rose
JW Buildings T Byington Contracting
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sainte Genevieve, MO 63670
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Actually be present while dropping off. I also was given a refund, but I couldn't get it because no one was there. And it was during business hours.
MEGAN TILLINGHASTI liked the convenience and ease to use my Mobil phone and Uhaul account to pick up and drop off the truck!
Joe BartmessWhen I arrived at the scheduled time to pick up the truck, the place was closed. This was an hour after their posted opening time. I had to call them to get someone to come out to the site to open up. No apology for not being open. No thank you to complete the transaction. This location is apparently just a small warehouse for a shed construction business that doesn’t keep regular hours. Only the one uhaul truck on site. No other equipment (dolly, blankets, etc.) on site. Avoid picking any equipment up here. Note. I notice the the question of, “Was the personnel helpful?”, is missing from this survey for this location while it is included for all other locations. I assume Uhaul knows of these problems and does not warn customers or intend to do anything about correcting the problems with this location.
Dana CoverWas not able to return the truck using the U-Haul app. Tried calling U-Haul but was on hold for better part of an hour. I finally called the local drop-off number and my rep was very helpful (should have done that in the first place). She said that some people have trouble getting cell signal based on their location. She checked me in at my original 9 am drop-off time. All Good!
THOMAS WHITTAKER