El cliente no dejó un comentario.Tad J.
Customer Reviews for JW Buildings T Byington Contracting
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
We used the uhaul application method to return the truckSteve R.
Actually be present while dropping off. I also was given a refund, but I couldn't get it because no one was there. And it was during business hours.MEGAN T.
El cliente no dejó un comentario.Jeffery W.
I liked the convenience and ease to use my Mobil phone and Uhaul account to pick up and drop off the truck!Joe B.
When I arrived at the scheduled time to pick up the truck, the place was closed. This was an hour after their posted opening time. I had to call them to get someone to come out to the site to open up. No apology for not being open. No thank you to complete the transaction. This location is apparently just a small warehouse for a shed construction business that doesn't keep regular hours. Only the one uhaul truck on site. No other equipment (dolly, blankets, etc.) on site. Avoid picking any equipment up here. Note. I notice the the question of, â€œWas the personnel helpful?â€, is missing from this survey for this location while it is included for all other locations. I assume Uhaul knows of these problems and does not warn customers or intend to do anything about correcting the problems with this location.Dana C.
Was not able to return the truck using the U-Haul app. Tried calling U-Haul but was on hold for better part of an hour. I finally called the local drop-off number and my rep was very helpful (should have done that in the first place). She said that some people have trouble getting cell signal based on their location. She checked me in at my original 9 am drop-off time. All Good!THOMAS W.
El cliente no dejó un comentario.Jeffrey L.
El cliente no dejó un comentario.alice J.
Had booked a pickup for 11am, and no one showed until 11.30am. Didn't even have the decency to apologize for keeping me waiting half an hour. They didn't do any kind of inspection.Arthur D.
El cliente no dejó un comentario.Mary T.
I wanted to rent a truck from a local business. I called to see what size trucks they have, larger than what I needed but better than too small. Told him I would be there shortly to get it. Drove 30 minutes to get there, and no one was there. Tried calling over and over, no answer. And the only truck in the parking lot was a 10ft truck and not the 15 for truck I was told was available. Maybe that is why they locked the doors, turned out the lights and left. I have no idea. But horrible customer service.RIVER F.
El cliente no dejó un comentario.William T.
El cliente no dejó un comentario.Mark E.
El cliente no dejó un comentario.Sheila M.
El cliente no dejó un comentario.SHARON H.
The application in my phone would not sync with my GPS. After dealing with that for 10 minutes, I called the customer phone number. The lady was super nice but the response was to try the website on the internet which took that much longer. Just kinda irritating.Jason A.
El cliente no dejó un comentario.Elizabeth W.
El cliente no dejó un comentario.Michael J.
El cliente no dejó un comentario.PAM B.
El cliente no dejó un comentario.JOSEPH B.
El cliente no dejó un comentario.Justin B.
El cliente no dejó un comentario.Michael W.
Absolutely nothing!!!!Skyler N.