The woman working Sunday, May 2nd was extremely rude and unprofessional. She came out screaming across the parking lot to me which I clearly could not hear since I was over 50 feet away in my car (I guess you guys were closed). She attempted to close the gate on me when I came up the door and I said “I'm here to rent a truck I have a reservation†and she said “well we're closed but come in I guessâ€. She then told me I need a major credit card for your tiny studio/1 bedroom truck which was a LIE. This caused me to lose money on my damage deposit because I had to stay an extra day and move out a day late making it stressful on myself and my boyfriend. She sucks.
KAITLYN ANNE Y.- New Brunswick NB
- Saint John
- E2K2N1
Trailer Rental & Towing in Saint John, NB at Millidgeville Service Center
(Distribuidor de U-Haul del vecindario)
384 Millidge Ave
Saint John,
NB
E2K2N1
Contáctanos
384 Millidge AveSaint John, NB E2K2N1
Services at this Location:
Location Hours
- Lun. - sáb.: 8 a. m. - 6 p. m.
- Dom.: cerrado
Alquileres locales para mudanzas de ida o en la ciudad en Saint John, NB E2K2N1
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Service was excellent and Friendly! Such a pleasure to deal with and made my moving day so much more enjoyable! Jen, the person looking after me, was smiling and joyful and I would most definitely rent from this location again and recommend to family and friends 100% :)
Jason Andrew W.- Rating:
- 5.0
The millidgeville service center went above and beyond for me today, I cannot thank them enough and their friendly staff members
JUSTIN ROSS P.- Rating:
- 5.0
Millidgeville is always great
CRAIG THOMAS L.- Rating:
- 1.0
Staff originally couldn't locate my reservation, but did eventually do so. Staff did not wear masks properly or did not wear masks at all during my pickup or return, and continually made comments that another customer had just dropped off a vehicle while intoxicated. This occurred not only during my pickup but again hours later at my drop off. Staff then used hand sanitizer which they rubbed on their hands, and then rubbed their hands over the pen in order to “sanitize†it for me before I used it to sign off on my purchase. There was also no room to park your vehicle. Multiple vehicles were blocked in. The uhaul I rented was extremely wet in the back. I had to buy tarps to place down before I could move any of my belongings. The vehicle also stunk of cigarette smoke. The online process of setting up the reservation was extremely easy and user friendly. However the location/staff/experience was ultimately unprofessional.
Sarah Ann D.- Rating:
- 5.0
The truck is great. It provides excellent space and convenience for my moving. Would recommend a 26-foot one for families with lots of stuff as this 15-foot took me 2 trips to finish.
GUANGXIN Q.- Rating:
- 3.0
I will nNOT use UHaul again due to the requirement to of giving two references.Ihave had my personal information hacked at another company. I will take risks nessary for what i am doing but see no reason to subject others to that posibility.
SANDY L H.- Rating:
- 5.0
Staff were great! They even worked after their scheduled closing time to close out my rental. Some really hard working folks. Everything was very clean and fast. Will recommend and will be back!
BRENDAN LOUIS DO M.- Rating:
- 3.0
Nothing . Super friendly staff and easy use of equpment
Jennifer K.- Rating:
- 5.0
Person I dealt with was very helpful and good to deal with. Van was old but worked very well.
ROCKLAND WILLIAM C.- Rating:
- 1.0
They rented me a truck knowing it had issues, it broke down after the first load, I had to wait for a boast to get it going , it would not stay running , returned again with a new battery , I was paying my helpers by the hour, I lost money, the employee on the phone was very rude and unprofessional, hung up on me twice, and had no concern that we were stranded with a dead truck , I HIGHLY recommend NOT to use this location when renting a truck
CATHY LYNN G.- Rating:
- 5.0
friendly and quick service during pickup and dropoff. great rates
RICHARD LAWRENCE H.- Rating:
- 4.0
The window in the 15 foot truck whistles. Should replace the seal
dixie D.- Rating:
- 3.0
Make it clear the personal insurance won't be able to be used and need it get insurance with you.
Dawson S.- Rating:
- 2.0
Staff at the counter made you feel frightened if you don't buy the insurance. While handing over the vehicle staff didn't came out to inspect the vehicle with me but when handed over the vehicle staff came out and check the vehicle. It should be done when handing over the vehicle as well.
UMAIR H.- Rating:
- 2.0
Issue #1- we had to change locations to acommodate early pick up Issue #2- the specific size truck requested was not available Issue #3- the truck broke down Early morning pick up = not having the time for a messy process.
Claude C.- Rating:
- 5.0
very friendly staff and very helpful to get a last minute trailer near closing time of business.
Francine L.- Rating:
- 5.0
Very fast pick up and return services, very professional.
Andrew John C.- Rating:
- 3.0
I would have thought that in the middle of a pandemic the truck would have been cleaned, but it had clearly not been.
Andree M.- Rating:
- 5.0
Keep Genn as your representative. She is an asset to the business.. she is friendly and helpful and even showed me how to save money using the vehicle. I have rented several uhauls and will always use this location if i can ...great service and the best experience i have had so far!!
Cheryl D.- Rating:
- 2.0
Spend more time sanitizing & ensuring vehicles are actually clean. Cab of truck had not been cleaned well - sticky spilled soft drink in cup holders and much grime on dash & inside windshield.
Charles K.- Rating:
- 5.0
Nothing. This is the second time I have used this location to move and they are always friendly, helpful and willing to accommodate any moving needs. I would recommend to anyone who wants great reliable service!
Holly H.- Rating:
- 5.0
I was served by Gen and Andrew and I couldn't be happier with the great and personable service they provided me! I will definitely recommend them to others in the future without a doubt! Thanks guys!
Travis J.- Rating:
- 5.0
Jen was great and very helpful! Overall a great experience - the truck was clean and worked well.
Cody Matthew M.- Rating:
- 4.0
I found the service to be above average and can't really think of any improvements other than providing coffee and donuts for early morning pick-ups. ðŸ˜ðŸ˜ðŸ˜. Just kidding. Really good experience.
Margaret F.