Gas was lower than indicated : check your gas before you move Van was dirty Tire pressue:56, 67, 62, 57 Warning for oil change on screen every 30 sec Tried to charge me one day extras :read your contract before you sign. Too smart to have professional ethic .
FOUAD A
Customer Reviews for Millidgeville Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Excellent and friendly service. I would definitely use this U Haul location again!
BRANDON RKeep up the great work and service - it is a pleasure doing buisness with you
DANIEL RLittle add on service for a garage with staff who doesn't know how to log you out and in and overcharges you because of it.
THOMAS GI was completely ripped off. They seen a young woman walk in and took full advantage. They charged me $300 for a 15' truck for 7 hours. And the gas tank was on a quarter tank when I dropped it off, to fill it back up to the half tank it was originally at he charged me $60 for fuel on top of it.
KAYLEY DThe truck had weak breaks
Alexander NGreat service!!
IAN BIf I was able to find a vehicle at another location I wouldn't have used this one . The vehicle was semi clean . The engine light was on and when I asked they said it needed a sensor and it would be fine . This location always seems to have issue when ever I rent .
John CGreat service and very pleasant experience.
Colin BExcellent service as always
Loretta DYou are providing excellent service, keep up the good work
David SI was charged for Moving Blankets which I did not receive. The back of the U-Haul smelled awful. As if garbage or fish heads were being stored in it. It was extremely foul.
Hazel CAlways grab mine at this location never had any issues, there was some dirt on the tow hitch from last customer but we cleared it off no problem
michael kGreat crew at this location!
Daniel LCustomer service was fantastic! They were super accommodating when I needed to extend the length of my rental. Will book here again if ever I need a uhaul again!
Nicole WMy husband and I had rented 2 UHauls and one was cancelled without notice. The location indicated this happens at head office level. This could have made for a poor experience. We were able to get a smaller unit. We will think twice before booking uhaul again.
Denise PCustomer service on the phone is rude. My truck was rescheduled for several hours later, which I can understand can happen; however, when I asked if there was any other alternative the man on the phone seemed angry about my call. I just wanted to know if there was any other possibilities, even if the answer was no.
Carlos AI rented a uhaul from manawagonish last summer and paid 50$ and was allowed to have the truck for 24 hours today I got a truck from Milledgeville from 10-230, filled up the gas and returned it clean and paid 77$ to rush in the rain
jordan aThe van needed to be swept. My son took a picture to ensure I wasn't charged a cleaning fee. I was charged $40.00 for insurance when I was told it was $20.00. I was charged $39.95 for a cube van that was supposed to be $19.95. The man who served us was rude. I would appreciate a refund but I don't want to deal with that man again. If feel if I call to dispute the invoice I will have to argue with him.
Grace MWas a good experience.
FRED WNot sure why there were bad reviews with this location. Staff were friendly and cracked jokes. Truck was clean and the whole pick up process was simple with the app.
JULIUS MGood staff. Good, safe equipment and competitive rates.
Dickson LUnfriendly rednecks who do not give the feeling of running a legitimate operation. Felt like I was making a mistake - maybe they were just really busy.
Jonathan Avery friendly people
Peter JVery helpful, friendly and engaged. With everything going so well, I have no comments for improvement. ¡Gracias!
Jeffery LI used to having a great experience at that location until yesterday. I was made to get on my hands and knees to clean the floor of the van I just rented. Since when are customers told to detail vehicles? I will never use uhaul again for this. I could have went to enterprise and saved money.
Katherine GEven if vehicles are new, check the alignment. The van I used was wondering all over the road.
PHILIP MRadio was punched in and damaged. Was not advised of this until I called in to report it at which time I was told the entire truck was stolen sometime before I had it which made me feel uneasy about it. Other issues with truck. Damaged left upper mirror. Dirty windshield which wipers could not clean. Customer service could have been better but overall it was average. Nothing to write home about
Michael OThe two guys there accommodated us before the opening time. They are friendly with smiling faces. Going extra-mile and superb service is a mark of good business. However, the worst U-Haul dealer is P2P & Accessories in Rothesay, Saint John, New Brunswick Canada since after you are told to get your truck in a certain day, yet the truck is not available on that day.
Baeo GVery convenient service. Friendly service
lynn mService was fast and efficient. The gentleman working was very pleasant and answered any questions I had.
Maggie IEasy to deal with, quick service and nice having fuel available right there upon return!
Paul SBe more specific about minimum license requirements and maybe educate yourselves on the difference between new brunswick driver’s licenses. i was denied because i didn’t have a class 5 license. class 7.2 is virtually the same license with no restrictions but i was denied service because the numb nut at the shop was an inbred hillbilly
DAWSON KVery professional and no hassle. Helpful with set up.
Glendon SNothing, everything was perfect
Tracy CIf the truck size is not available at one location don't let someone book it online.
Cassie PReserved truck three weeks in advance. Day of pick up the truck nor any other truck was there. Claimed there was no reservation (I had received the confirmation via email that it was reserved)but offered a rental in Sussex or Oromocto which were under two feet of water(storm caused floods). I'll carry my property before I ever rent from this business again.
Janice Wgreat to deal with - excellent location on a major route that doesn’t have traffic issues
David STruck had a dolly, mats everywhere and a piece of a bed frame in the back when I picked it up. I refuse to be charged for someone elses mess. Someone else's boxes and paperwork inside. Honestly I'd rather not even be charged for my quick little trip at all. I've never been in a dirty U-Haul until yesterday. Eww
Jodi LSeamless pickup and drop off. I filled out checkin info online prior to pickup, which made everything go so much faster. Van was brand new and very comfortable. Even had all wheel drive! All in alll a great experience
andrew kMake sure the truck is in good working condition before renting it. The truck wouldn't start when we went to move and then had trouble starting again when we went to return it.
Kylie Dall good
Ricardo RWe had a storm the day before we picked up the truck and we had some difficulty getting the windshield washer spray working. It was a bit of a challenge but we were successful on our project. Thank you for a great experience.
adam kThere were moving blankets from a previous trip still in the back. That's not a negative. Just not something I ordered. They were frozen, as well.
Frederic WThe gentleman that helped us was fantastic:)
Michelle CJust a corner gas station, couldn't return boxes or credit extra days I paid extra for. Not nice people at all.
HUBERT SThe location pickup was very dirty. The pickup counter reeked of cigarette smoke, therefore the vehicle that I rented had this smell too. The smell was in my clothes and I had to wash them all as soon as I got home it was so bad. I'm not sure how to improve this as it was so bad.
Katherine LThe truck was pretty dirty. Seats and windshield were filthy. There was a low tire warning and warning on the dash that the brakes were in need of immediate service. That didn't give us the most confidence feeling driving the vehicle.
Brian CThankfully the site was open on the Remembrance Day holiday as the UHAUL system was down. I appreciated the excellent service we received from the pick up location owner. He was empathetic and kind.
Claudine DCons:Double-booked the rental, had to go to different location to get a truck, given a bit of a hard time because I wanted the size I requested instead of the one offered. Pro: honoured a 20' truck for the price of a 15'.
Jeremy GOwner has rental system down to a science. Down to earth real person offering great service period.
ALLAN PFriendly and my preferred location to always rent from in the city.
Dickson LThe service was excellent. no concerns. Thank you Andrew -Ryan -Gen
Olushola Asweep out the truck beds
Adam PEasy to deal with, really showed respect to customers in their presence and made sure callers knew they were busy and gave them a call back time
COLIN OTruck could be more cleaner inside and left outside mirror is broken.
Artem S