The owner Cameron was the person helping me and a friend who came along to help Cameron stuck his head out the front door and yelled to go around back of his shop and enter through the back door due to snow on the ground by front door so we entered through the back and had to walk through his mechanic shop area he then stated that the truck we had wasn't gonna be able to pull the SUV we planned on moving with out knowing a thing or asking what motor or size of a truck we had then he sat at his desk and looked up the truck model year and when he asked me what year my truck was and I told him 2004 he said sure don't look like a 2004 looks more like a 1994 which is rude and incorrect however he was suprised when he learned that the truck was a half ton and then said wow it will work so he rented me the tow dolly and then couldnt figure out how to allow us to pay with cash and use a credit card as a security hold so we ended up just using cash only which ended up costing us more money and also forced us to return twice once on Sunday to drop off tow dolly and Monday morning to get back moneys owed for the cash deposit which was an inconvent being we weren't close by Also he was acting like he couldnt tell which name was last and first on my drivers license which he had in his hand and was reading for a few minutes I know my middle eastern name can be hard to pronounce but the Drivers license clearly states last name and first name above the name I was also yelled at for not shutting his back shop door as he had us exit the office and walk through his repair shop while he walked out the front door bad customer service and very rude Cameron could use some customer service training in my opinion and I'll never rent from his location againHusein J.
Sidwell Services LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Ruidoso Downs, NM 88346
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Nothing my experience was excellent!heather Z.
My 24/7 pick up failed and caused a major inconvenience.William O.
All was terrific!LAWERNCE M.
The parking and accessibility to the store was tight and you had to maneuver around lots of other vehicles, but other than that the service was great!LORNA F.