The app is slow and the process is arduous.
Ejay E
Emporium Gas & Wash
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Roslindale, MA 02131
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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Improve the u-haul app so I can do my check in / ID verification and return of the u-haul truck on the app. Why have an app if you direct people onto the site? The location was confusing as well. I got to the front, but there were no trucks at the front. The sign should say, u-hauls located in the back and to see the Emporium cashier/clerk to get the key. I thought I was at the wrong location. The check-in process should've sent automated reminders to check in 24 hours in advance as well. I am not a frequent u-haul truck user, so it would've been nice to be reminded to check in before, rather than arriving to the u-haul location and checking in there.
Alexander HWhen I reserved, I wasn't sure if the website was working, so I called Emporium to ask. Someone I talked to on the phone confirmed that my reservation was there. When I went to pick it up, it was not. Luckily, I was able to reserve it for a half hour later.
Natasha STo start, I should not have had to drive to a different location further away to pick up our rental. The location is a very low end facility, which was very unorganized and not clean. We had to go to the back of the facility which was junky and back the truck out between two vehicles and scattered junk. The attendant was cordial at best but not very customer friendly. I asked the attendant if the truck was full of fuel, he stated that it was but it only had 3/4 of a tank. (aggravating). I later read that was acceptable. I left the truck at ZZ Auto with a FULL tank of gas, This facility gives U Haul a very low end representation
Craig DBrand new van. Easy pick up drop off
Patrick W