The customer service rep. was awesome! Very helpful !Norris W.
Trailer Rental & Towing in Rock Hill, SC at Sound On Wheels
(Distribuidor de U-Haul del vecindario)
Rock Hill, SC 29730
Services at this Location:
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 10 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Rock Hill, SC 29730
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very easy!Eliezer R.
Quick and easy pickup.Keith S.
During the initial reservation upload the drivers license information. Update your GPS system. I parked next to the keyboxes and your system kept saying I wasn't at the location.Sean T.
The truck was not full of gas !!! They said take a picture and refuel to that level. I should have had a full gas tank and not have to refuel to the partially fueled tank and hope that it was the same. This was an easy fix on the Uhaul location to fix before I picked up truck.W David H.
The guy was so polite and fast.Climere J.
Service a bit slow, but once someone helped me it went quick.Daniel H.
Easy rent easy returnJames Y.
Saw some negative reviews online, not sure why, great customer service and very responsive!!Ashley S.
I had to use the online check in because my pick up time was before the store opened. There was a glitch in the system that wouldn't allow me to check in, and I was on the phone with reps for over half an hour. The dolly that I ordered was not in the truck. When I called the store, they switched me to customer service before hearing what the issue was. Customer service directed me back to the store. No one acknowledged how dreadful the service was.Kim L.
Better experience than last timeMONALISA G.
The representative I dealt with was helpful, rental process was quick and easy.Gregory B.
Truck was leaking oil. Stained my customers driveway. Also only drove the truck 16 miles yet they charged me for fuel ( which I put fuel in). They charged me for 9 gallons of fuel and only used the truck fir 16 miles. Seems like a scam to me.Chris S.
How are people actually train them teach them proper customer service and quit charging people for things are not doing like 3 days to use a truck that only took 5 hours plus reimburse for gas keep the trucks full and return full diss guessing game means that you're stealing from your customers like I had to leave an extra quarter of a tank of gas in there that was not there when I got in it because they put me in a truck with less than half a tank of gas to start with to go out of state how stupid is that that's just the way U Haul takes advantage of people themselves just like charging for 3 days when I only use the vehicle for 6 hours where's the right in that U-HaulTeresa B.
After dropping off the trailer I noticed the back lights on the trailer were not working properly. And I had to connect the trailer myself which was a first. Will not use this location againWilliam H.
Keep up the good work!Thomas M.
the truck smelled like dog. a dog was recently in the cab of the truck and there was small pieces of animal food in the back of the truck. It looked like there was a leak in the truck as well. a small puddle was back there. We did not have a reservation and we wanted a small truck. it was the only one he had. i forgot to mention it to the person. He also helped he out because i left a box and he held it for us.Steven H.
Direct them all to â€˜Sound on Wheels' - very helpful and professional.Ian C.
Agent didnt seem familiar with procedure. Waited till I left then charged me for an extra day ( I returned truck 2 days early) and an extra day insurance. Also charged me for gas even though it was well within the 1/8 tank requirement. Uhaul reimbursed me but didnt appreciate the hassle this placed caused.KIMBERLY J.
They showed my truck was turned in late when it was 22 hours earlyBrenda O.
The gentleman that serve me was very respectful and politeLoretta R.
You could improve this location by firing the employee named Ed. He was very rude and unhelpful. I reserved an appliance dolly and he refused to give it to me until the other employee told him to give it to me. I have a disability and he made me walk all the back to the building to get the appliance dolly that was 2 feet away from my truck initially. He was rude to other customers (people of color) as well. If he doesn't like people of color, working for a company such as Uhaul is not a good fit. The other employee was very helpful and kind. I believe his name was AJ.Javan T.
If someone returns the equipment three hours earlier than they planned, reimburse them money. If they return it with more gas than original reimburse them for it. Offer a military or First Responder discount.Sean T.
Left the dolly after hours 4 days early. Saw no one. Received no money back for early teturn.Kimberly J.