Comentarios de los clientes para Sound On Wheels

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Sound On Wheels

Clasificación general:

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Sandra W.
Clasificación:

they were extremely helpful nice informative no improvement needed

Constance D.
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I asked for a receipt and check in verification so I would know everything was ok. I was told everything WAS OK. Don't know how I was supposed to know that. As it turns out, everything WAS FINE.

Keyana H.
Clasificación:

Although I was advised it was .79 cent a mile then found out it was .99 cent a mile later wasn't the best

Don L.
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The people were friendly but, I had to jump start the truck once. The speedometer did not register properly. It indicated I was doing 80-90 miles an hour. Even at slower speeds it registers wrong. That problem needs to be fixed on this truck.

James M.
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Facility was closed on Sunday so not much to add.

Fred C.
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El cliente no dejó un comentario.

ROMANV S.
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El cliente no dejó un comentario.

MARK L.
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El cliente no dejó un comentario.

Alex H.
Clasificación:

Awesome

James C.
Clasificación:

Be at your best when a customer come in and be ready to help them at the best you can and it will work out.

Jolene D.
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Owner, staff, customer service are excellent, equipment and location are well maintained. The only place I go when I need a truck and dolly to move large items.

Marilyn C.
Clasificación:

El cliente no dejó un comentario.

Richard M.
Clasificación:

Ed was the best!

Amelia M.
Clasificación:

El cliente no dejó un comentario.

John S.
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El cliente no dejó un comentario.

sharol B.
Clasificación:

Everything was good it just had a oil change light on...other than that it was great..

Adam M.
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El cliente no dejó un comentario.

Christopher M.
Clasificación:

The built in ratchet straps kept popping loose they need to be serviced

Tara H.
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El cliente no dejó un comentario.

Cathy C.
Clasificación:

The item I needed for a trailer for my motorcycle did not work. I could not use this item. I tried to get a trailer to pull my Can Am and the trailer I had was not large enough for my bike. I called several times complaining about the equipment. You charge me for it and my bike could not fit on it. I'm upset because you guys did not delivery what I ask for. The day of my move I found out the rental trailer could not hold my bike. I paid for a trailer and was charged but could not use it. You guys have me a hard time when I tried to return the item. I want a refund for items that I did not get or used.

Bailey G.
Clasificación:

Selected the Mobile pick up option due to an early closing time and needed the truck before store hours. Drove all the way to the location and could not access my pre-rented truck. I called the corporate Service help number just to find out the reason i could not pick up my truck at the time i NEEDED it was because the location simply forgot to put the keys in the truck the night before. It delayed my move and my closing, and ultimately cost me a lot of money because the location couldn't do their job correctly. I selected this option specifically for this reason otherwise I would have picked up a truck the night before. Very disappointed and the staff was unapologetic and did not acknowledge their mistake. Will not refer.

Benjamin B.
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El cliente no dejó un comentario.

Brian W.
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El cliente no dejó un comentario.

Shelley B.
Clasificación:

El cliente no dejó un comentario.

Kashena B.
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El cliente no dejó un comentario.

Susan S.
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El cliente no dejó un comentario.

Matthew G.
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El cliente no dejó un comentario.

EDWARD T.
Clasificación:

Excellent service and friendly staff. The truck was exactly what we needed! We would highly recommend that site!

Kristen B.
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The employee at this location was very rude! He has no patience for customer service.

Benjamin F.
Clasificación:

The Uhaul after hours check out app did not work. Fortunately the location owner was kind enough not to charge me the $20 "convenience" fee. Additionally I completed the on line pre-check in only to find upon arrival to pick up truck that information was not in system. I have seen numerous reviews noting that the Uhaul apps do not function correctly. Add my experience to the list. Apparently Uhaul either doesn't care about the customer experience or is just too incompetent to fix it. My rating is based on the location, had it been for Uhaul it would be 1 star at best.

Laura K.
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El cliente no dejó un comentario.

Irisnicole V.
Clasificación:

I had a drink with roaches and smelled like trash and German roaches. Horrible customer service at location . Told me to air it out . I got in contact with the 1800 u haul and they actually were very helpful and got the same manager to give me another truck but over all worse experience I've ever had .

ALEXANDER C.
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El cliente no dejó un comentario.

JAMES H.
Clasificación:

My husband said that trailer needed service on bearings or breaks prior to rental and let someone at the location know this.

LATOYA Y.
Clasificación:

Ed was so much help with my rental. He goes the extra mile for Uhaul.

VANETTA J.
Clasificación:

El cliente no dejó un comentario.

Rhonda B.
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Check was an easy process. Truck was clean when picked up.

Rona L.
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El cliente no dejó un comentario.

JEFF M.
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Very helpful, found me a truck for an extended period of time!

Eva G.
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The truck was clean but the customer service was worse than poor. The gentleman at that location really need to learn how to treat people.

John M.
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El cliente no dejó un comentario.

bruce L.
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El cliente no dejó un comentario.

Eric R.
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El cliente no dejó un comentario.

Allison H.
Clasificación:

I was not happy with the fact that the website would not work and neither would the phone number and it took 40 minutes to get it to work, yet my time started at the original time set. I also do not understand why I'm charged per mile but have to put gas back in the truck.

Willie M.
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El cliente no dejó un comentario.

Marie G.
Clasificación:

This was my first time renting a van to move my son to college. It was very easy to book on-line. The agent estimated my miles and I approximated use as 3 hours, not knowing if it would go longer or not. The quote was on target. Drop off was easy. Place was easy to find.

Robert J.
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El cliente no dejó un comentario.

Erin G.
Clasificación:

Great customer service

Indeia L.
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I don't have anything to recommend. I experienced great customer service. I will definitely be back to this location. Thank you!!!

William H.
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El cliente no dejó un comentario.

Douglas C.
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El cliente no dejó un comentario.

Dennissa Y.
Clasificación:

there were no blankets for my car or a place to buy a lock - no heads up on the lacking of materials

Lynette S.
Clasificación:

Great friendly service.

Frederick C.
Clasificación:

Had to hook up trailer by myself. Was told to pull trailer around front so he could take a picture. Counter person was not busy as I was the only one there renting. Never went over the trailer to check for previous damages. Trailer wire was cut had to bring it to the attention of the counter person for a replacement.

Martonio G.
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El cliente no dejó un comentario.

JAVIER B.
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El cliente no dejó un comentario.

Robert A.
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El cliente no dejó un comentario.

BOBBY W.
Clasificación:

Truck leaked on my driveway staining it. Have to go buy a pressure washer to get stain out. Unit was dirty in the back and couldn't use that part of the truck without getting my stuff dirty. Told the guy and he seemed not to care about my driveway...which I guess he wouldn't since he doesn't have to fork out money to keep it looking nice.

Joshua M.
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Not problem getting a truck and it was clean well kept and had more then half a tank when I started the day with it. Return was easy

Quentin E.
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El cliente no dejó un comentario.

charles D.
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Needed new tires.

Henry B.
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El cliente no dejó un comentario.

eric C.
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Do not allow these guys to Rent uhaul equipment. I rented the truck on Saturday, I returned the truck same night. Today is Monday and I still dont have my receipt of charges.

Bradley F.
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Trailer had rocks and gravel inside it from a previous renter. I swept it out myself.

Eric P.
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El cliente no dejó un comentario.

Eric P.
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El cliente no dejó un comentario.

Wayne G.
Clasificación:

We originally were scheduled to pick up the trailer in Great Falls. No one was there, the phone number on your web site was disconnected. Called U-haul and spoke with Ms Fleming who was extremely helpful, knowledgeable, polite and professional at handling the situation. She worked diligently to find us the same trailer at a location we could get to. This review would have been much different if we had not had what started out as a miserable disappointing experience handled by her.

LYKAISHA B.
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El cliente no dejó un comentario.

Albert S.
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My experience went excellent and the gentleman that helped me was very helpful and willing to help. I personally don't think it could get any better.

Oscar R.
Clasificación:

Good service.Thank You.

Daniel B.
Clasificación:

The corporate website for accepting payments was down (no fault on on-site location) so the pickup process took longer than it should've.

MARISA J.
Clasificación:

The air conditioning didn't work about 5 miles up the road. My fiance had to put 2 large cans of freon in it. It still was blowing out luke warm air.

Debbie L.
Clasificación:

The truck was dirty but drove well and helped us get the job done. However, the customer service I received from this location renders very, very poorly and dishonest. The attitude of the clerk/owner was neither friendly nor inviting. I understand every vehicle on the lot is not available, but I wanted to change from a 10' truck to a cargo van. The day before my reservation I decided a cargo van would suffice what I needed it for so, I tried requesting an exchange online but to no avail. Then I figured I could get an exchange once I checked in at the front desk since the cargo van was registering as available online for the date I was to use it, 5/29/20. When I arrived I asked the clerk/owner if the van was available and that I would like to exchange for it. He said "it's not available", I then asked, "the one parked out front isn't available?", he said "no". My friend asked for rental price, the clerk/owner replied they're both the same fee, we asked even for the milage, clerk/owner replied yes. But I am certain that there was a 10 cent milage difference between the two of which I was charged 99 cent per mile for the 10' truck. We returned the truck later that night/early morning around 1:30/2am and needless to say, I was not surprised to see the "cargo van" that "wasn't available" parked in the same space looking very available. Had I not been in a hurry, I would have definitely and happily taken my business else where of which I spent over $600, for the rental because I was traveling quite a ways, but I would have loved to of given money to a company that appreciated my business. Very ugly business ethics.

Chad T.
Clasificación:

El cliente no dejó un comentario.

Caroline G.
Clasificación:

El cliente no dejó un comentario.

portia B.
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El cliente no dejó un comentario.

Patrick P.
Clasificación:

Have the back of the truck clean

Steven C.
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El cliente no dejó un comentario.

Tracie P.
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El cliente no dejó un comentario.

Marilyn C.
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El cliente no dejó un comentario.

christy B.
Clasificación:

El cliente no dejó un comentario.

Alberto M.
Clasificación:

El cliente no dejó un comentario.

Bradley P.
Clasificación:

El cliente no dejó un comentario.

Larry B.
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El cliente no dejó un comentario.

jamileth L.
Clasificación:

El cliente no dejó un comentario.

Lekeshi W.
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El cliente no dejó un comentario.

Beverly P.
Clasificación:

I was so pleased with my first time services that I returned this location. The gentleman that assisted me was very kind. Both my online services and phone contact was excellent. Also, my in-person experiences were absolutely the best! Thank you so much. Be Safe. Beverly

Dannie S.
Clasificación:

the cargo area had not been cleaned out by the last customer. Lots of dirt and mud that we cleaned out prior to taking vehicle back.

Edward P.
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El cliente no dejó un comentario.

David H.
Clasificación:

Was the worst experience ever. Don't recommend using at all. The location didn't have it together at all did precheck in and they didn't have it done and charged me more and wouldn't work to fix the correct price.

Tammy E.
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El cliente no dejó un comentario.

Joshua W.
Clasificación:

Let the customers know before hand that you have to return to this particular U-Haul and can't be any other one.

Vincent W.
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El cliente no dejó un comentario.

Jason H.
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El cliente no dejó un comentario.

Beverly P.
Clasificación:

The staf were very pleasant and courteous.

Carl J.
Clasificación:

Simply process, easy transaction.

MARYANNE C.
Clasificación:

The guys at this location sound on wheels were so helpful. Thank you guys for your help keep up the great job ! Will be using your services again.

Donna W.
Clasificación:

El cliente no dejó un comentario.

Georgette H.
Clasificación:

I will use your services again in the future. Thank you.

Shaun H.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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