Better customer service... I was waiting outside for about 15 minutes for someone to help me to check in my trailer but I had to go back inside to demand someone to be helped!!
Alquiler de remolques y remolcado en Raleigh, NC en U-Haul Moving & Storage of Downtown
¿Te mudas de o a Raleigh, NC? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Raleigh, NC 27603 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Raleigh, NC
Remolques de carga
Los remolques de carga en Raleigh, NC son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of Downtown!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Raleigh, NC 27603. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of Downtown proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Raleigh, NC y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Raleigh, NC en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Really easy process for drop off, awesome job!
Actually clean the truck before another passenger gets in, especially in the middle of a pandemic! Transmission did not sound well maintained at all. Customer service was good. Overall, it gets the job done just doesn't compare to other companies I have rented through before.
I had a reservation booked for 1 PM pick up scheduled till 7 PM that night I got to the store to pick up the truck and because of the computer system and the miss information I didn't walk out of there till about 2:30 PM. Everything else besides that was great. But you got to get more organized and speed up the check in process
It made our morning more complicated that our pick up location was changed the day prior to a location much further away.
Customer service was rude and unpleasant.
There was a bit of confusion as to what equipment was available and actually on the premises. Although I had reserved a truck 4 days prior to arriving at the location, I waited 15 minutes before I was helped.
I like this location as it is next to Cubesmart where I have a unit, and is within walking distance of home. The lot is laid out more intentionally with a clearly marked return. The man cleaning returned trucks saved me a trip to the key return letting me leave my key in the truck.
Truck smelled of cigarettes and had ashes everywhere we smelled horrible after moving everything and so did my baby's bag that I had to bring with me we have an infant so I'm very disappointed about this! We were pressed for time so I didn't have time to request another truck also staff was kind of rude. Doubt I'll be back
Just keep up the good work great customer service
The dolly I reserved a week in advance was not available. Replaced with appliance dolly which wasn't what I wanted. A courtesy call to let someone know would allow them to make other plans vs not having what was reserved on day of move. Thanks
Unfriendly staff. I was also charged for mileage I did not drive.
the staff were the worst
The customer service lady charged my card three times for the transaction which caused me to have a fraudulent activity alert on my account. I had to clear it with the bank, in order to have this hold removed, so that I could I then get my u-haul. I am not sure why I was charged multiple times
Employees were do nice and helped us a lot!
Very nice and friendly staff. Easy to pick up and return
Truck was given to us nearly empty of gas, which meant we had to stop at the first available gas station rather than a gas station where a large truck + trailer would be maneuverable, it took us an hour to get out of the gas station. We were given a 12.50 credit for the missing gas this was less than the cost of a quarter tank (which trucks are supposed to be at when given out). Further, I pre-paid online and was further charged at the pickup counter (even after the gas credit was applied), and the associate could not explain the discrepancy. Finally, I was quoted $40 for an extra day of use beyond the rental agreement but was charged $106 for an extra day instead. I now understand that there were additional charges for the vehicle transport and dolly but those should have been disclosed initially. Overall I would not recommend UHAUL because these are deceptive business practices.
The employee that helped us was very friendly and helpful even though we didn't figure out the online check-in option all the way.
El cliente no dejó un comentario.
Make sure the printer has ink so the driving contract can be handed to the customer and any pertinent information can be reviewed (ie refill gas tank) Proper labeling in the store, I was overcharged for my mattress cover and inquired with the salesperson that I believed it costed less and he blamed his coworkers for mislabeling it even though online the item was also priced lower than what I was charged
Make the extra day charge clear
There was some confusion about the number of furniture pads I had requested and what was available. It required me to get a credit but had to wait until checkout. And when I went to checkout they were charging me for two days instead of one. It was all sorted out eventually and I was charged the right amount but it was a bit of a hassle in a stressful moving day.
Customer service is sub par at best. The manager always has an attitude and they will let you stand at the counter without even acknowledging you while they discuss another customer. This is my third and last time renting a uhaul.
You should point out known equipment damage in your reports so that it isn't necessary for your users to catalog it on pickup. Otherwise I feel at risk of being charged for damage that existed before pickup.
I actually was charged for 6 pads and did not receive them when I rented the van and can not get thru on the phone to the uhaul palce I rented from.