Maintain trucks and make sure gas tanks are full and not inoperable.
Chevis Robino
West Coast Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97202
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The guy working there was friendly and knowledgeable.
Darren JonesI showed up and there was no agent available for almost 30 min, had my pickup scheduled for 2pm and the agent was not in the office. When he returned he never showed me the current mileage on the vehicle or the gas level. He just handed me the keys and said he had other customers to help in the storage facility. When I returned the vehicle the same thing happened the doors were locked and the agent was inside, I asked him if we could do the walkthrough so I can confirm the gas level and mileage I returned the vehicle at ( I drove a total of 11 miles & filled the tank back up to 1/4 tank). He told me that I just need to leave the keys, I went back to talk to the agent Josh because I felt unsettled about this and asked him how I know what I will be charged and that I’d like to do the return so he can check the mileage and gas in front of me. He then was headed up to the storage area alone and told me that when he was done he would process the return and send me my receipt which I did not feel good about to begin with because of U-Haul scams I’ve heard about like this. When I got my invoice turns out josh stated I drove 27 miles which is impossible because I only drove 10 miles round trip to my apartment, this is a fact. He also stated that I returned the gas at 1/8 and charged me $60 for gas refill and gas fee. $30 charged for the additional 20 miles he tacked on. My total went from $50 which is what I planned on spending , to $120. I called the location and tried to dispute this & josh said nothing he can do about it and provided me with his area manager Cody phone number. I would like to dispute this charge as I was not given a final walk through. Can someone please reach out to me. Thank you
erik gutierrezI got ripped off on the gas and I have the photos to prove it
Micheal BalanoffExcellent service…just excellent. The vehicle itself was clean and maintained…but I think the truck itself is on its last legs. That vehicle has been driven hard.
Michael Hutney