The information I received was incomplete and misleading. I had not idea that it was going to cost me about $200 for only one day. I was disappointed about the long wait in the office-the computers were not working and the lady/employee was having a very hard time (it wasn't her fault) . The return/drop off process was very complicated. I had to call the number and have a customer service person stay on the line with me for 20 min helping and guiding me. I feel like I wasted a lot of time and money renting the U Haul. I won't be recommending or using UHaul for a long time.Silvie W.
Trailer Rental & Towing in Port Charlotte, FL at Thrifty Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Port Charlotte, FL 33953
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Check in was confusing. It was not the advertised rate. The inside of the vehicle needed to be vacuumed. The windows were dirty.Sherry M.
Had trouble with contactless pick upStephen B.
Great quick and easy drip off.KELLIE K.
no goodAntonio R.
VERY NICE PEOPLENathan F.
Nothing Janet was awesome and friendly and very helpful thank youSarah G.
Hours are limited and restricting. Otherwise, staff was very nice and helpful.Todd H.
I must say Maryann was wry helpful and polite. She has a great attitude while working.Joel D.
Please make sure the vehicle is clean before renting it out.JAMES F.
Gas gauge was not functioning properly. Explained to the clerk that it was bouncing around and needed to be checked out. I only went a grand total of 12 miles and put in over two gallons of gas in. I was charged over $12 in additional fuel charges. This was after renting a same size unit at a specific location close to where we needed only to find out that they'd sent us to this dealer with no notice. I would not recommend using U-Haul period.MICHAEL M.
Customer service was excellent and turnover time was great. All Covid practices were obtained and things went very smooth. Thank you Thrifty Storage!Joe W.
Nothing as far as I'm concerned. Maryann was delightful and very knowledgeable of her job. Most of all you had the vehicle that I wanted to rent after calling several U-Haul centers this location was the only one that had the 9-foot van.LOUISE R.
Leasing staff was especially helpful. She made the process easy and helped me feel confident that Uhaul was the best company to use for our move.Deborah J.
Everything was greatSHELLY A.
It would be nice if they offer their customers some help like movers.Cassandra L.
I am VERY happy with the Whole experience!! Maryann was very helpful & kind.....this is my 1st time moving & it went Very smooth!! Thank you!!Debroah C.
The "return website" didn't work properly, which made the return process a little stressful, but it all worked out in the end. Perhaps U-Haul needs a dedicated app instead of just a website but, all in all, everything worked out. Janet and her assistant manager at the Tamiami Trail location were wonderful, and everything ended up working out according to the original plan. Thank you for making this a great experience.HELAINE C.
Janet is amazing. A great manager. You should seriously consider her for area trainer ... Or any other opportunities you may have. Mark Taylor (941) 623-5670MARK T.
Maryann went over and above to help us get what we needed! Can't thank her enough. The 2nd excellent experience at this location. Unfortunately i don't recall the other lady's name.Sean C.
Check out process was quite lengthy for just wanting a 6x12 trailer.Kenny S.
We had a 9:15 appointment Saturday and arrived at 9 a.m. Doors were locked and another customer was already waiting. By 9:25 there were four customers waiting. FINALLY, at 9:30 a young lady opens the door says sorry it's a little late and begins to serve the first customer. We got our truck with computer work completed at 10:10, an hour after our appointment time.susan C.
The young lady that was at this location was wonderful. I couldn't find a 10ftt uhaul in my area so i called this location. she had the truck but didn't have the auto transport. she arranged to have the auto transport at her location making the whole process easy. Thanks for everything,MICHAEL M.
No additional comments.Kurt Z.