Attendant was sharp and crusty sometimes. Otherwise a good experience!RON W.
Ridley's Family Market
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pocatello, ID 83201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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They told us we could return this truck a day early and not pay as much but when I called they told me no its a flat rate. If I would have known that we wouldn't have driven an extra 40 miles out of the way to drop off. Not to mention they also told us we could drop off early and the location allowed it. And it didn't we have to hurry and call another place to do after hours drop off. Getting the uhaul was very un organized. She kept running around yelling at customers and employees. And we are really upset we were told something that isn't true. We are renting a trailer from a different company to finish the move.Jessica H.
Truck should have been out of service with check engine light on ( which they said wouldn't matter ..... that it's just a tow light) and the drivers side headlight was outScott J.
No one at this location was trained to run this service. I was told by the store manager that I would just have to wait until someone who knows how to do it shows up. And I ended up doing it myself. And when I returned the trailer I was told the same thing and the manager said that no one is trained and he himself didn't know how to and I could try a different location. Very upsetting. You need to pull your equipment and get it with a business that understands the importance of having employees trained and competent management.Joshua L.
Good drop off location. But lost $1,800 in belongings due to a water leak in the uhaul of massive proportionWillow M.