The van could’ve been vacuumed better, both in the front and the cargo area.
JOSHUA K
Protech Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plymouth, MA 02360
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This is more documenting the problem with U-Haul than this specific location. The app is very problematic and slow. It took half an hour to pick up a van because the mobile pick-up was not working. No one was able to tell me via support why that was. I had to go inside to find someone to help and it took a couple minutes before I found someone. 11 hours after I returned the van I still don’t have a receipt via email or in the app.
JOSHUA KVery friendly and professional location for an easy drop off.
Bob LDriver side window was open - It had rained the night before and the entire cab was wet - luckily I had some towels in my personal vehicle.
Bruce FNothing to do with the location, the time from when I arrived until I was able to leave was over 30 minutes. I was not able to do the pick up through the app. The chat is extremely slow. It said “waiting approval” for ten minutes. Then someone joined the chat and told me more verification was needed. I have rented a few dozen times, across ten-plus locations with no issue and this almost turned me off forever. I can offer no explanation why it took so long.
Joshua K