Unfortunately I was unable to locate who the service rep who checked out the truck at the location.. I was early and he was very helpful to get me my keys and get going.. he also showed me for after hour returns.. what a superstar!!ANOJAN T.
Trailer Rental & Towing in Pickering, ON at Jil Janitorial
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Pickering, ON L1W3N9
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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I tried to get through on the phone on the day before the rental and could not reach anyone.John K.
Great service, thank you.SERGIO B.
the guy ie so helpful.donghuu X.
Great experience at this location. The online phone app needs a lot of work. Your phone app has a lot of bugs and is unusable. tried the return with it. did not workVICTOR S.
Morgan was great to deal with!larry V.
The truck was not well maintained, the wheel needs to be balanced.kajeevan M.
Need a sign for after hours key return. It was not clear that keys can be dropped off in the building mail slot (the one on the door, not the mailbox). Also, all the pre-screen stuff could be done before getting keys such as photo of drivers licence, selfie etc.Jose B.
The agent at this location was very cooperative and patient and also informative 5 out of 5 for this experiencechevy T.
Everything was a great experience ThanksGino R.
Vehicle was in great condition. Facility is in a great location (beside a gas station). Employee was super helpful and offered anything he could do to make sure my rental went smooth and efficient.Kevin L.
The mobile check in process was a bit of a pain and lengthy.Kevin S.
Online process created minimal interaction, which is fine. Your online process verifications are silly. I submitted my original rental request and wasn't aware I needed an account to pick up my vehicle, so did that in the parking lot when trying to pick up my vehicle. Who carries their passport with them? And then requesting references, so you called my partner? I don't know what that does. Otherwise online was ok. What I needed from this location was the behind the scenes work, making sure everything was looked after. The dolly I ordered was not there requiring me to move without one. The location did remove it from my bill but made no attempt to apologize or compensate me for the inconvenience. Also the tire pressure was low in one wheel. I expect that when I'm renting a vehicle that such things have been properly cared for. Otherwise ok.J Glen L.
Friendly service, great experience. I would come back here every time.Richard K.
The gentleman that helped me was amazing. Customer service A plus plus.Brett H.
The key return box was not as illustrated by your app. There was a lock box for key pick up but the only secure place to leave keys was an unmarked mail slot in the front door of the building. There was also an unmarked open mailbox which was not a secure key drop location. We used the door slot.Benjamin H.
When we arrived few minutes late nobody inside to help us out to pick up our truck . The online pick up option not available once you arrive late . When we called, iit took forever before someone can help us . I ordered 2 trolley cart for moving and none of them inside the truck . It was not a nice experienceeden B.
Windshield wipers need replacing Front glass dirty Front left Tire flat Window switch not workingAbdulghani A.
Great customer service!!!! Clean vehicle!!!! COVID-19 safely in place. Felt safe with pick up and drop off of rental. Convenient location with Tim Hortons and gas station beside location. Seamless return. Would definitely rent from this location again and would recommend to family and friends.Sharon J.
Good jobStephen P.
on loading furniture son broke seal holding 2 wheel dolly, we did not use it but were charged for it, perhaps somethig more substancial to avoid accidedently braking seal,thanks ed.ed A.
padlocks / keys - hard to open - need a better system - took too many attempts no clear indication where to drop the keys especially at night the uhaul application mobile pick/return - terrible - wasted 1 hour of my time trying to get this right - ending calling customer service which wasted more time to enable the pickup. the app never worked even with location services turned on...had to use the website. I am thinking twice not to rent from uhaul again.Hafeez R.
Thank you for offered the big up Truck on time. But KM church little up than some other company.Nathan R.
Was great and quick service so we could be on our way. Thank you!victoria S.
The service I received was top notch and efficient. I would absolutely recommend this location!!!!!!nunzio R.